Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats .................................................
33
Child Restraint Positioning ........................
35
Child Safety Locks .........................................
37
Seatbelts
Principle of Operation .................................
38
Fastening the Seatbelts .............................
39
Seatbelt Height Adjustment .....................
43
Seatbelt Warning Lamp and Indicator Chime ............................................................
43
Seatbelt Reminder .......................................
44
Child Restraint and Seatbelt Maintenance ...............................................
46
Seatbelt Extension .......................................
46
Personal Safety System ™
Personal Safety System ™........................
48 Supplementary Restraints
System
Principle of Operation .................................
49
Driver and Passenger Airbags ..................
50
Front Passenger Sensing System ............
51
Side Airbags ....................................................
53
Safety Canopy ™...........................................
54
Crash Sensors and Airbag Indicator ......
56
Airbag Disposal ..............................................
57
Keys and Remote Controls
General Information on Radio Frequencies .................................................
58
Remote Control .............................................
58
Replacing a Lost Key or Remote Control ........................................................................\
..
64
MyKey ™
Principle of Operation .................................
65
Creating a MyKey ..........................................
66
Clearing All MyKeys ......................................
67
Checking MyKey System Status ..............
67
Using MyKey With Remote Start Systems ........................................................
68
MyKey – Troubleshooting ..........................
68
Doors and Locks
Locking and Unlocking ................................
70
Keyless Entry ...................................................
73
Tailgate
Tailgate Lock ...................................................
75
Manual Tailgate ..............................................
75
Electronic Tailgate .........................................
75
Removing the Tailgate .................................
76
Tailgate Step ....................................................
77
Bed Extender ...................................................
78
Security
Passive Anti-Theft System .......................
80
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Active Park Assist
.......................................239
Rear View Camera ......................................
243
360 Degree Camera ..................................
246
Cruise Control
Principle of Operation ...............................
249
Using Cruise Control ..................................
249
Using Adaptive Cruise Control ..............
250
Driving Aids
Driver Alert .....................................................
257
Lane Keeping System ...............................
258
Blind Spot Information System .............
262
Cross Traffic Alert .......................................
266
Steering ..........................................................
269
Pre-Collision Assist ....................................
270
Drive Control .................................................
274
Load Carrying
Load Retaining Fixtures ............................
276
Load Limit .......................................................
277
Bed Access .....................................................
281
Bed Ramps ....................................................
282
Towing
Towing a Trailer ...........................................
285
Trailer Reversing Aids ................................
287
Trailer Sway Control ...................................
297
Recommended Towing Weights ...........
297
Essential Towing Checks .........................
309
Towing the Vehicle on Four Wheels ......
316
Driving Hints
Breaking-In .....................................................
319
Economical Driving .....................................
319
Off-Road Driving .........................................
320
Driving Through Water ...............................
321
Floor Mats ......................................................
322
Snowplowing ................................................
323Roadside Emergencies
Roadside Assistance
.................................
326
Hazard Flashers ...........................................
327
Fuel Shutoff ..................................................
327
Jump Starting the Vehicle .......................
328
Post-Crash Alert System .........................
330
Transporting the Vehicle .........................
330
Towing Points ................................................
331
Customer Assistance
Getting the Services You Need ..............
332
In California (U.S. Only) ............................
333
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
334
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
335
Getting Assistance Outside the U.S. and Canada .......................................................
335
Ordering Additional Owner's Literature ........................................................................\
337
Reporting Safety Defects (U.S. Only) ........................................................................\
337
Reporting Safety Defects (Canada Only) ........................................................................\
337
Fuses
Fuse Specification Chart .........................
339
Changing a Fuse .........................................
348
Maintenance
General Information ..................................
350
Opening and Closing the Hood .............
350
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
.
351
Under Hood Overview - 3.0L Diesel .....
352
Under Hood Overview - 3.3L ..................
353
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
354
Under Hood Overview - 5.0L .................
355
Engine Oil Dipstick - Gasoline ...............
356
Engine Oil Dipstick - Diesel .....................
356
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Audio System
General Information
..................................453
Audio Unit - Vehicles Without: Touchscreen Display .............................
453
Audio Unit - Vehicles With: Touchscreen Display ........................................................
455
Digital Radio .................................................
457
Satellite Radio .............................................
459
USB Port ........................................................
462
Media Hub .....................................................
462
SYNC™
General Information ..................................
463
Using Voice Recognition ..........................
464
Using SYNC™ With Your Phone ..........
466
SYNC™ Applications and Services ......
467
Using SYNC™ With Your Media Player ........................................................................\
.
471
SYNC™ Troubleshooting ..........................
471
SYNC™ 3
General Information .................................
480
Home Screen ...............................................
492
Using Voice Recognition ..........................
493
Entertainment .............................................
500
Climate ............................................................
510
Phone ...............................................................
512
Navigation ......................................................
518
Apps ................................................................
526
Settings ..........................................................
529
SYNC™ 3 Troubleshooting .....................
543
Accessories
Accessories ...................................................
557
Ford Protect
Ford Protect .................................................
560
Scheduled Maintenance
General Maintenance Information ......
562Normal Scheduled Maintenance
.........
565
Special Operating Conditions Scheduled Maintenance ............................................
568
Scheduled Maintenance Record ...........
575
Appendices
Electromagnetic Compatibility .............
586
End User License Agreement ................
588
Type Approvals ............................................
614
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Guide that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING:
You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
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3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. While the seatbelt warning light is on, buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This switches the feature off for that
seating position if it is currently on.
• This switches the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint. We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 377).
SEATBELT EXTENSION WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
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properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Never place your arm
or any objects over an airbag module.
Placing your arm over a deploying airbag
can result in serious arm fractures or
other injuries. Objects placed on or over
the airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious
injury. WARNING:
Airbags can kill or
injure a child in a child seat. Never place
a rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the vehicle seat upon which
the child seat is installed all the way
back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
driver and passenger airbag modules.
• front passenger sensing system. · crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 56).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
The National Highway
Traffic Safety Administration
recommends a minimum distance of at
least 10 inches (25 centimeters)
between an occupant’ s chest and the
driver airbag module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat back, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
is greatly increased.
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors that provide information
to the restraints control module which
deploys (activates) the front seatbelt
pretensioners, optional rear inflatable
seatbelts, driver airbag, passenger airbag,
seat mounted side airbags, and the Safety
Canopy®. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. See
Instrument Cluster (page
107). Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on. •
The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts unless the crash causes
sufficient frontal deceleration).
• The design of the seatbelt
pretensioners and rear inflatable
seatbelts is to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
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