Camera Troubleshooting
Action
Cause
Clean the outside of the windshield in frontof the camera.
The windshield in front of the camera is
dirty or obstructed in some way.
Wait a short time. It may take several
minutes for the camera to detect that there is no obstruction.
The windshield in front of the camera is
clean but the message remains in the display screen.
Radar Troubleshooting (If Equipped) Action
Cause
Clean the grille surface in front of the radaror remove the object causing the obstruc- tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that there is no obstruction.
The surface of the radar in the grille is clean
but the message remains in the display screen.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Heavy rain, spray, snow or fog is interfering
with the radar signals.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Swirling water or snow or ice on the surface
of the road may interfere with the radar signals.
Contact an authorized dealer to have theradar checked for proper coverage and operation.
Radar is out of alignment due to a front end
impact.
Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.
Note: If something hits the front end of your
vehicle or damage occurs and your vehicle
has a radar sensor, the radar sensing zone
may change. This could cause missed or
false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation. Note:
If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message may display in the
information display indicating temporary
sensor unavailability. When operational
conditions are correct, the message
deactivates. For example, when the ambient
temperature around the sensor decreases
or the sensor automatically recalibrates
successfully.
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Note:
When rounding in inches, round
upward if the measured length is a quarter
inch or greater. Round downward if the
measured length is less than a quarter inch.
For example 12.25 in (31.11 cm) would be
rounded up to 12.50 in (31.75 cm). 12.13 in
(30.8 cm) would be rounded down to
12.00 in (30.48 cm).
Note: When rounding in centimeters, round
to the nearest whole centimeter. If the
measurement is less than
0.2 in (0.5 cm)
round downward. If the measurement is
more than or equal to 0.2 in (0.5 cm) round
upward. For example, 11.9 in (30.3 cm)
would be rounded down to
11.8 in (30 cm).
12.0 in (30.5 cm) would be rounded up to
12.2 in (31 cm).
Note: Use consistent metric or imperial
units as required by your country or vehicle.
The measurement card requires you to
record four key distances (A, B, C, D).
Record the trailer name for these
measurements. Distance A
The horizontal distance from the license
plate to the center of the ball hitch on the
trailer. Distance B
The horizontal distance from the center of
the ball hitch to the center of the sticker.
Distance C
The point to point distance from the rear
view camera to the center of the sticker.
Distance D
Trailers with single axle:
•
The horizontal distance from the
tailgate to the center of the trailer axle.
Trailers with dual axles or more:
• The horizontal distance from the
tailgate to the center of the axles.
Note: Round distance D to the nearest inch.
Step 5: Enter Measurements Using the
Information Display
Using the measurements you record, enter
the required data into the system. Follow
the on screen prompts to enter each of the
measurements taken in step 4. Use the up
and down arrows to increase or decrease
the numbers as necessary. Press OK to
confirm each measurement. When you add
the last measurement, the information
display shows all of the measurements
you entered. You can choose to confirm or
change the measurements.
Step 6: Confirming the Sticker Location
Check the rear view camera display to see
if the system identifies the sticker. The
system marks the sticker with a red circle.
Confirm that the red circle shows over the
sticker image in the rear view camera
display.
Note: If the system cannot locate the
sticker, try cleaning the camera lens. Make
sure the sticker is within the zone as
indicated in step 3.
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A
B
C
D
D
System consistently shows Pro Trailer
Backup Assist™ Stop now Maximum
trailer angle Press Knob to Exit
:
• The system uses your measurements
to determine sticker position and
establish system limits. Accurate
sticker placement and trailer
measurements provide the best
system performance. If you are
consistently receiving this warning, it is
likely there is an issue with sticker
placement or the entered
measurements. Make sure that the
sticker is placed correctly based on
step 3 and the measurements were
made correctly according to step 4.
The troubleshooting guide for trailer
measurements can also be reviewed
for help in making measurements.
• To change sticker location or change
trailer measurements, go into the
information display menu, select trailer
options, select change trailer setting
and then select the change sticker
option.
• If the sticker location needs to be
changed, the previous sticker must be
removed and a new sticker needs to
be placed on the trailer. ONLY ONE
STICKER SHOULD BE PLACED ON
THE TRAILER FOR PROPER
SYSTEM FUNCTION.
• Disregard the prompt to remove this
sticker and continue to the next step if
you only plan to update the
measurements for the current sticker
location. System consistently shows
Pro Trailer
Backup Assist™ Stop Now Take Control
of Steering Wheel
:
• The system displays this warning when
it can no longer steer the vehicle and
you must take over steering. There are
four reasons why this warning displays
and additional information regarding
the reason for the warning is available
on the center display.
• The steering wheel is touched while
under system control. Avoid touching
the wheel during system operation.
• The maximum speed for feature
operation is exceeded. System
performance is optimized at slower
speeds. Reverse slowly.
• The sticker was lost by the camera
system. Once your vehicle is stopped,
additional warnings indicate the sticker
was lost. Refer to sticker lost
troubleshooting tips.
• An internal condition for system
operation was not met which requires
your vehicle return to manual control
of the steering.
Note: The system is designed to be used
with the same trailer connection every time
the trailer is chosen from the selection
menu. When using a different drawbar or a
different pin hole on drawbars with more
than one, connecting the drawbar to your
vehicle affects the trailer measurements.
Take the measurements again and update
if required.
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Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not. •
When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
Using a Step Bumper
(If Equipped)
The rear bumper is equipped with an
integral hitch and only requires a ball with
a one-inch (25.4 millimeter) shank
diameter. The bumper has a
5,000 lb
(2,268 kg) trailer weight and a 500 lb
(227 kg) tongue weight capacity.
If it is necessary to relocate the hitch ball
position, you must install a frame-mounted
trailer hitch.
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When backing down a ramp during boat
launching or retrieval:
•
Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS WARNING:
If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed. Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override it. See
Transmission (page
212).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 147).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
Two-wheel Drive Vehicles
You cannot tow a two-wheel drive vehicle
with any wheels on the ground as vehicle
or transmission damage may occur. You
must tow your vehicle with all four wheels
off the ground, such as when using a
car-hauling trailer.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km)
. Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first
5–10 mi
(12 –16 km) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
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•
Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed
driving.
OFF-ROAD DRIVING
In addition to providing an excellent
on-road driving experience, your vehicle
excels at all types of off-road driving. The
truck has been designed and equipped to
allow you to explore those places where
the road doesn ’t take you whether it’ s a
forest trail or the open desert. Before going
off-roading, consult with your local
governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Tread Lightly is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nation ’s wilderness areas. Ford joins
the U.S. Forest Service and Bureau of Land
Management in encouraging you to help
preserve our national forest and other
public and private lands by treading lightly.
Before taking your vehicle off-roading, a
basic vehicle inspection should be done to
make sure that the vehicle is in top working
condition. It is always recommended that at least
two vehicles are used while off-roading.
The buddy system helps make sure that
help is close at hand should a vehicle
become stuck or damaged. It is also wise
to take supplies such as a first aid kit,
supply of water, tow strap, cell or satellite
phone with you any time an off-road
excursion is planned.
Basic Off-road Driving Techniques
•
Grip the steering wheel with thumbs
on the outside of the rim. This will
reduce the risk of injury due to abrupt
steering wheel motions that occur
when negotiating rough terrain. Do not
grip the steering wheel with thumbs
inside the rim.
• Throttle, brake and steering inputs
should be made in a smooth and
controlled manner. Sudden inputs to
the controls can cause loss of traction
or upset the vehicle, especially while
on sloped terrain or while crossing
obstacles such as rocks or logs.
• Look ahead on your route noting
upcoming obstacles, surface texture
or color changes or any other factors
which may indicate a change in
available traction, and adjust the
vehicle speed and route accordingly.
During pre-run, mark obstacles with
GPS markers to make sure appropriate
speeds are used to avoid potential
vehicle damage.
• When driving off-road, if the front or
rear suspension is bottoming out
and/or excessive contact with the
skid-plates is encountered, reduce
vehicle speed to avoid potential
damage to the vehicle.
• When running with other vehicles, it is
recommended that communication is
used, and the lead vehicle notify other
vehicles of obstacles that could cause
potential vehicle damage.
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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