
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
The screen goes black and does not display anything. To switch the
screen back on, simply tap the screen.
Display Off
Make the screen display brighter or dimmer.
Brightness
Enable this option to have your screen display minimal content.
Pressing anywhere on the screen, using the reverse camera, or touching
an interactive icon returns the screen to normal content.
Calm Screen
Allows you to select a screen background color.
Background
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Bluetooth speaker*.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Telematics*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Accessories

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Scheduled Maintenance

By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so. 5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
541
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1
180 Degree Camera.....................................215
Camera Views...................................................... 216
Using the System................................................ 216
4
4WD See: Four-Wheel Drive..................................... 188
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 193
Accessories.....................................................491 Exterior Style........................................................ 491
Interior Style......................................................... 491
Lifestyle.................................................................. 491
Peace of Mind...................................................... 491
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............218
Active Park Assist........................................206 Using Active Park Assist.................................. 207
Adjusting the Headlamps
........................299
Vertical Aim Adjustment................................ 299
Adjusting the Pedals......................................81
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
77
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .............................................................
77
End of Travel Position......................................... 78
Memory Feature.................................................... 78
Airbag Disposal
...............................................52
Air Conditioning See: Climate Control......................................... 129Air Filter
See: Changing the Engine Air Filter............304
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting...........................................89 Adjusting the Brightness................................... 89
Changing the Color............................................. 89
Switching Ambient Lighting Off..................... 89
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm
............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices.....................................................514
Apps.................................................................460 ........................................................................\
......... 460
SiriusXM Traffic and Travel Link................... 462
At a Glance........................................................16
Audible Warnings and Indicators...........102 Automatic Transmission Warning
Chime................................................................. 103
Engine On Warning Chime.............................. 102
Headlamps On Warning Chime.................... 102
Key in Ignition Warning Chime....................... 102
Keyless Warning Alert ...................................... 102
Parking Brake On Warning Chime................102
Audio Control
...................................................79
Seek and Media.................................................... 79
Audio System................................................362 General Information......................................... 362
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................366
Accessing the Clock Settings....................... 366
Accessing the Media Source Menu............366
Accessing the Menu......................................... 366
Accessing the Phone Features..................... 366
Accessing the Sound Settings..................... 366
Adjusting the Volume...................................... 366
Changing Radio Stations................................ 367
Ejecting the CD................................................... 367
Inserting a CD...................................................... 367
Listening to a CD................................................ 367
Listening to Satellite Radio............................ 367
Listening to the Radio...................................... 367
Menu Structure.................................................. 368
Muting the Audio................................................ 367
Playing or Pausing Media................................ 367
Switching the Audio Unit On and Off.........367
Using a Cell Phone............................................ 367
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Stripes or Graphics............................................
307
Underbody............................................................ 307
Under Hood.......................................................... 307
Cleaning the Instrument Panel and Instrument Cluster Lens........................309
Cleaning the Interior...................................309 Mirrors.................................................................... 309
Cleaning the Wheels....................................311
Cleaning the Windows and Wiper Blades...........................................................308
Clearing All MyKeys.......................................62
Climate............................................................444 Accessing Rear Climate Controls................446
Accessing the Climate Control Menu........444
Directing the Airflow........................................ 444
Rear Climate Control Lock Indicator..........446
Setting the Blower Motor Speed.................444
Setting the Temperature................................ 444
Switching Auto Mode On and Off...............444
Switching Dual Zone Mode On and Off...................................................................... 445
Switching Maximum Air Conditioning On and Off............................................................. 445
Switching Maximum Defrost On and Off...................................................................... 445
Switching Rear Auto Mode On and Off...................................................................... 446
Switching Recirculated Air On and Off...................................................................... 445
Switching the Air Conditioning On and Off...................................................................... 444
Switching the Climate Controlled Seats On and Off............................................................. 445
Switching the Climate Control On and Off...................................................................... 445
Switching the Heated Exterior Mirrors On and Off............................................................. 445
Switching the Heated Rear Window On and Off...................................................................... 445
Switching the Heated Seats On and Off...................................................................... 445
Switching the Heated Steering Wheel On and Off............................................................. 445
Switching the Rear Climate Controlled Seats On and Off......................................... 446
Switching the Rear Heated Seats On and Off...................................................................... 446Switching the Rear Ventilated Seats On
and Off............................................................. 446
Switching the Ventilated Seats On and Off...................................................................... 446
Climate Control.............................................129
Climate Controlled Seats..........................155 Cooled Seats........................................................ 156
Heated Seats........................................................ 155
Coolant Check See: Engine Coolant Check........................... 289
Crash Sensors and Airbag Indicator.........51
Creating a MyKey............................................61 Programming and Changing Configurable
Settings............................................................... 62
Cross Traffic Alert
........................................232
Blocked Sensors................................................. 234
Switching the System Off and On...............235
System Errors...................................................... 235
System Lights, Messages and Audible Alerts................................................................. 234
System Limitations........................................... 235
Using the Cross Traffic Alert System..........233
Cruise Control
.................................................80
Principle of Operation........................................ 217
Cruise control See: Using Cruise Control................................. 217
Customer Assistance
.................................264
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................86
Type One - Conventional
(Non-Configurable)....................................... 86
Type Two - Configurable................................... 86
Declaration of Conformity
........................542
Radio Frequency Statement......................... 542
Digital Radio
..................................................370
HD Radio Reception and Station
Troubleshooting.............................................. 371
Direction Indicators
.......................................88
Doors and Locks.............................................65
Driver Alert
......................................................225
PRINCIPLE OF OPERATION........................... 225
USING DRIVER ALERT..................................... 226
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Hints on Controlling the Interior
Climate..........................................................134
Defogging the Side Windows in Cold Weather............................................................. 136
General Hints....................................................... 134
Quickly Cooling the Interior............................. 135
Quickly Heating the Interior............................ 135
Recommended Settings for Cooling...........136
Recommended Settings for Heating..........135
Hints on Driving With Anti-Lock Brakes............................................................193
Home Screen................................................426
Hood Lock See: Opening and Closing the Hood..........282
I
Ignition Switch
...............................................166
In California (U.S. Only)............................265
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................115
4WD........................................................................\
.. 116
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
117
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Doors and Locks.................................................. 119
Driver Alert.............................................................. 119
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.. 120
Hill Descent Control.......................................... 120
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 121
Lane Keeping System........................................ 122
Maintenance......................................................... 122
MyKey...................................................................... 123
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 124
Pre-Collision Assist............................................ 125Remote Start........................................................
125
Seats........................................................................\
125
Starting System.................................................. 126
Terrain Management System......................... 126
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission......................................................... 127
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster........................................96
Instrument Lighting Dimmer
.....................85
Instrument Panel Overview........................16
Interior Lamps
.................................................88
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Front Interior Lamps........................................... 89
Rear Interior Lamps............................................ 89
Interior Mirror...................................................94 Automatic Dimming Mirror............................... 94
Manual Dimming Mirror..................................... 94
Introduction.........................................................7
J
Jump Starting the Vehicle........................260 Connecting the Jumper Cables.................... 260
Jump Starting....................................................... 261
Preparing Your Vehicle.................................... 260
Removing the Jumper Cables........................ 261
K
Keyless Entry
...................................................68
SECURICODE™ Keyless Entry
Keypad................................................................ 68
Keyless Starting
............................................166
Ignition Modes...................................................... 167
Keys and Remote Controls.........................53
L
Lane Keeping System................................226 Switching the System On and Off...............227
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