Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (four wheel drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
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1
180 Degree Camera.....................................215
Camera Views...................................................... 216
Using the System................................................ 216
4
4WD See: Four-Wheel Drive..................................... 188
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 193
Accessories.....................................................491 Exterior Style........................................................ 491
Interior Style......................................................... 491
Lifestyle.................................................................. 491
Peace of Mind...................................................... 491
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............218
Active Park Assist........................................206 Using Active Park Assist.................................. 207
Adjusting the Headlamps
........................299
Vertical Aim Adjustment................................ 299
Adjusting the Pedals......................................81
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
77
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .............................................................
77
End of Travel Position......................................... 78
Memory Feature.................................................... 78
Airbag Disposal
...............................................52
Air Conditioning See: Climate Control......................................... 129Air Filter
See: Changing the Engine Air Filter............304
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting...........................................89 Adjusting the Brightness................................... 89
Changing the Color............................................. 89
Switching Ambient Lighting Off..................... 89
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm
............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices.....................................................514
Apps.................................................................460 ........................................................................\
......... 460
SiriusXM Traffic and Travel Link................... 462
At a Glance........................................................16
Audible Warnings and Indicators...........102 Automatic Transmission Warning
Chime................................................................. 103
Engine On Warning Chime.............................. 102
Headlamps On Warning Chime.................... 102
Key in Ignition Warning Chime....................... 102
Keyless Warning Alert ...................................... 102
Parking Brake On Warning Chime................102
Audio Control
...................................................79
Seek and Media.................................................... 79
Audio System................................................362 General Information......................................... 362
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................366
Accessing the Clock Settings....................... 366
Accessing the Media Source Menu............366
Accessing the Menu......................................... 366
Accessing the Phone Features..................... 366
Accessing the Sound Settings..................... 366
Adjusting the Volume...................................... 366
Changing Radio Stations................................ 367
Ejecting the CD................................................... 367
Inserting a CD...................................................... 367
Listening to a CD................................................ 367
Listening to Satellite Radio............................ 367
Listening to the Radio...................................... 367
Menu Structure.................................................. 368
Muting the Audio................................................ 367
Playing or Pausing Media................................ 367
Switching the Audio Unit On and Off.........367
Using a Cell Phone............................................ 367
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Using Seek, Fast Forward and
Reverse............................................................. 368
Using the Display Control............................... 367
Using the Number Block................................. 368
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................364
Adjusting the Volume...................................... 365
Changing Radio Stations................................ 365
Ejecting the CD................................................... 365
Inserting a CD...................................................... 365
Selecting the Audio Modes............................ 365
Switching the Audio Unit On and Off........365
Using Seek, Fast Forward and Reverse............................................................. 365
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................363
Accessing the Sound Settings...................... 363
Adjusting the Volume...................................... 364
Changing Radio Stations................................ 364
Ejecting the CD................................................... 364
Inserting a CD..................................................... 364
Switching the Audio Unit On and Off........364
Using Seek, Fast Forward and Reverse............................................................. 364
Autolamps........................................................85 Windshield Wiper Activated
Headlamps........................................................ 85
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................132
Directing Air to the Footwell Air
Vents................................................................... 132
Directing Air to the Instrument Panel Air Vents................................................................... 132
Setting the Blower Motor Speed.................. 132
Setting the Temperature.................................. 132
Switching Auto Mode On and Off................132
Switching Defrost On and Off........................ 133
Switching Dual Zone Mode On and Off........................................................................\
133
Switching Maximum Air Conditioning On and Off............................................................... 133
Switching Maximum Defrost On and Off........................................................................\
133
Switching Recirculated Air On and Off........................................................................\
133
Switching the Air Conditioning On and Off........................................................................\
133Switching the Climate Control On and
Off........................................................................\
133
Switching the Heated Seats On and Off........................................................................\
133
Automatic Climate Control - Vehicles With: Sony AM/FM/CD...........................130
Setting the Blower Motor Speed.................. 130
Setting the Temperature................................. 130
Switching Auto Mode On and Off.................131
Switching Defrost On and Off......................... 131
Switching Dual Zone Mode On and Off........................................................................\
. 131
Switching Maximum Air Conditioning On and Off................................................................ 131
Switching Maximum Defrost On and Off........................................................................\
132
Switching Recirculated Air On and Off........................................................................\
132
Switching the Air Conditioning On and Off........................................................................\
. 131
Switching the Climate Controlled Seats On and Off................................................................ 131
Switching the Climate Control On and Off........................................................................\
. 131
Switching the Heated Seats On and Off........................................................................\
. 131
Automatic High Beam Control..................87 Automatic High Beam Indicator.................... 88
Switching the System On and Off.................87
Automatic Transmission...........................184 Brake-Shift Interlock Override...................... 186
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 187
SelectShift Automatic ™
Transmission................................................... 185
Understanding the Positions of Your Automatic Transmission............................ 184
Automatic Transmission Fluid Check - 2.3L EcoBoost™
.......................................293
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............293
Adding Transmission Fluid ............................ 294
Checking the Transmission Fluid Level................................................................... 293
Autowipers.......................................................82 Autowipers Settings............................................ 83
Auxiliary Power Points................................162 110 Volt AC Power Point................................... 162
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12 Volt DC Power Point.....................................
162
Locations............................................................... 162
B
Battery See: Changing the 12V Battery..................... 296
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Bonnet Lock See: Opening and Closing the Hood..........282
Booster Seats..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................295
Brakes...............................................................193 General Information.......................................... 193
Breaking-In.....................................................255
Bulb Specification Chart
..........................360
C
Cabin Air Filter
...............................................138
Capacities and Specifications - 2.3L EcoBoost™.................................................347
Alternative Engine Oil for Extremely Cold Climates........................................................... 350
Specifications..................................................... 348
Capacities and Specifications - 3.5L Duratec
..........................................................351
Alternative Engine Oil for Extremely Cold
Climates........................................................... 355
Specifications...................................................... 352
Capacities and Specifications - 3.5L Ecoboost™.................................................355
Alternative Engine Oil for Extremely Cold Climates........................................................... 359
Specifications...................................................... 357
Capacities and Specifications...............340
Cargo Nets......................................................239
Car Wash See: Cleaning the Exterior.............................. 306Catalytic Converter.......................................181
On-Board Diagnostics (OBD-II).................... 182
Readiness for Inspection and Maintenance (I/M) Testing................................................... 182
Center Console..............................................164 Rear Seat Armrest.............................................. 164
Second Row Center Console......................... 164
Changing a Bulb..........................................300 Front Direction Indicator.................................. 301
Front Fog Lamp.................................................. 302
Headlamp............................................................. 301
Headlamp High Beam..................................... 302
LED Lamps........................................................... 303
License Plate Lamp.......................................... 304
Rear Direction Indicator and Reversing Lamp
................................................................. 303
Changing a Fuse..........................................280 Fuses...................................................................... 280
Changing a Road Wheel...........................334 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 334
Tire Change Procedure.................................... 335
Changing the 12V Battery.........................296
Changing the Engine Air Filter................304
Changing the Wiper Blades.....................298 Front Wiper Blades........................................... 298
Rear Window Wiper Blade............................. 299
Checking MyKey System Status...............62 MyKey Distance.................................................... 62
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades.....................298
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning
..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats..............................310
Cleaning Products......................................306 Materials............................................................... 306
Cleaning the Engine
...................................308
Cleaning the Exterior.................................306 Cleaning the Headlamps................................ 307
Exterior Chrome Parts...................................... 307
Exterior Plastic Parts........................................ 307
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