
Note:
If your vehicle has intelligent access,
you can keep the vehicle on when switching
the engine off by pressing the
START/STOP button two times slowly
without pressing the brake pedal.
3. Press and hold the brake pedal.
4. Shift the transmission out of neutral (N) and into park (P).
5. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
Neutral Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If
Shift Delayed Pull Forward
appears in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions after this section.
6. Apply the parking brake, then disconnect your vehicle from the tow
vehicle.
7. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out neutral (N).
8. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the
Shift Delayed Pull
Forward Message
If the instrument cluster displays
Shift
Delayed Pull Forward, perform the
following:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), then start the engine. 3. With the engine running, shift the
transmission to drive (D) and let the
vehicle roll forward up to
3 ft (1 m). You
may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled.
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Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 332).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 391). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance. Note:
Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
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Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNING: Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth
to prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 507). Note:
Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNING:
Do not add engine
coolant when the engine is hot. Failure
to follow this instruction could result in
personal injury. WARNING:
Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth
to prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
Note: Automotive fluids are not
interchangeable. Take care not to put
engine coolant in the windshield washer
fluid reservoir or windshield washer fluid in
the engine coolant reservoir.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash. For fabric, carpets, cloth seats and seats
equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 353).
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Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes. 5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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C
Cabin Air Filter.................................................151
Capacities and Specifications.................391 Alternative Engine Oil for Extremely Cold
Climates........................................................... 395
Specifications..................................................... 392
Cargo Nets
.......................................................271
Car Wash See: Cleaning the Exterior.............................. 349
Catalytic Converter
......................................196
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
..............................................178
Changing a Bulb...........................................345 Fog Lamp Bulb................................................... 346
Front Direction Indicator Bulb...................... 346
Headlamp Bulb.................................................. 345
LED Bulbs.............................................................. 347
LED Direction Indicator and Side Marker Bulbs................................................................. 346
LED Foglamp....................................................... 345
LED Headlamp................................................... 345
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 346
Changing a Fuse..........................................329 Fuses...................................................................... 329
Changing a Road Wheel...........................380 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 380
Location of the Spare Tire and Tools..........381
Tire Change Procedure..................................... 381
Changing the 12V Battery..........................341 Battery Management System....................... 342
Changing the Engine Air Filter.................347
Changing the Wiper Blades.....................343
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades
......................343
Childminder Mirror.......................................103
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning
.........................33 Child Safety......................................................20
General Information............................................ 20
Child Safety Locks
.........................................35
Left-Hand Side..................................................... 36
Right-Hand Side................................................... 36
Cleaning Leather Seats.............................353
Cleaning Products
.......................................349
Materials............................................................... 349
Cleaning the Engine
.....................................351
Cleaning the Exterior..................................349
Cleaning the Headlamps................................ 350
Exterior Chrome Parts..................................... 350
Exterior Plastic Parts........................................ 350
Stripes or Graphics........................................... 350
Underbody........................................................... 350
Under Hood......................................................... 350
Cleaning the Instrument Panel and Instrument Cluster Lens.........................352
Cleaning the Interior
...................................352
Mirrors.................................................................... 352
Cleaning the Wheels..................................354
Cleaning the Windows and Wiper Blades
............................................................351
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off....................................................................... 457
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
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Information Displays....................................113
General Information........................................... 113
Information Messages
................................125
Active Park............................................................ 126
Adaptive Cruise Control................................... 126
AdvanceTrac and Traction Control...............127
Airbag....................................................................... 127
Alarm and Security............................................. 127
Automatic Engine Shutdown......................... 128
Battery and Charging System........................ 128
Blind Spot Information and Cross Traffic Alert System.................................................... 129
Collision Warning System............................... 130
Doors and Locks................................................. 130
Driver Alert............................................................ 130
Drivetrain............................................................... 130
Engine....................................................................... 131
Four-Wheel Drive................................................. 131
Fuel........................................................................\
... 132
Keys and Intelligent Access............................ 133
Lane Keeping System....................................... 134
Maintenance......................................................... 134
MyKey...................................................................... 135
Off Road................................................................. 135
Park Aid.................................................................. 136
Park Brake.............................................................. 137
Power Steering..................................................... 137
Pro Trailer Backup Assist™............................ 138
Remote Start........................................................ 139
Seats....................................................................... 139
Starting System ................................................. 139
Tire Pressure Monitoring System.................140
Trailer...................................................................... 140
Transmission......................................................... 141
Installing Child Restraints............................21 Child Seats............................................................... 21
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 28
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 28
Instrument Cluster
......................................106
Instrument Lighting Dimmer.....................95
Instrument Panel
............................................18
Interior Lamps.................................................98 Front Interior Lamp............................................. 98Rear Interior Lamps............................................
99
Interior Mirror
..................................................102
Auto-Dimming Mirror........................................ 103
Introduction.........................................................7
J
Jump Starting the Vehicle........................308 Connecting the Jumper Cables................... 308
Jump Starting..................................................... 309
Preparing Your Vehicle.................................... 308
Removing the Jumper Cables...................... 309
K
Keyless Entry
....................................................72
Displaying the Factory-Set Code.................... 74
Locking and Unlocking....................................... 74
SECURICODE™ KEYLESS ENTRY KEYPAD............................................................... 72
Keyless Starting
............................................180
Ignition Modes..................................................... 180
Keys and Remote Controls.........................56
L
Lane Keeping System
................................250
Switching the System On and Off................251
System Display................................................... 252
System Settings.................................................. 251
Troubleshooting................................................. 253
Liftgate...............................................................76
Liftgate Window
...........................................105
Opening the Liftgate Window....................... 105
Lighting Control
..............................................94
Flashing the Headlamp High Beam..............95
Headlamp High Beam........................................ 94
Lighting..............................................................94 General Information............................................ 94
Limited Slip Differential.............................214 Locking Function................................................. 214
Spare Tire............................................................... 214
Trailer Towing....................................................... 214
Load Carriers See: Roof Racks and Load Carriers.............272
Load Carrying
................................................269
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