2019 FORD EXPEDITION lock

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Accessories
are available for your vehicle through an
authorized Ford dealer.
Ford Motor Company will warranty your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors*.
• Sill plates.
• Splash guards. Interior Style
•
Floor liners.
• Rear seat entertainment system* (not
compatible with power head
restraints).
• Seat covers.
Lifestyle
• Ash cup or coin holder.
• Cargo organization and management.
• Interior light kit.
• In-vehicle safe*.
• Portable audio speaker*.
• Roof rack and carriers*.
• SUV camping tent*.
• Tablet holder.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Hood deflector.
• Park assist sensors.
• Remote start.
• Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
• Window sunscreen*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Ford Protect

Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Scheduled Maintenance

3
360 Degree Camera...................................238
Advanced Camera Views............................... 239
Camera Views..................................................... 239
Front Camera...................................................... 239
Keep Out Zone.................................................... 239
Side Camera........................................................ 240
4
4WD See: Four-Wheel Drive.................................... 206
A
A/C See: Climate Control......................................... 142
About This Manual...........................................7
ABS See: Brakes............................................................ 215
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories....................................................503 Exterior Style....................................................... 503
Interior Style........................................................ 503
Lifestyle................................................................. 503
Peace of Mind..................................................... 503
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............242
Active Park Assist........................................229 Using Active Park Assist.................................. 230
Adjustable Pedals...........................................91
Adjusting the Headlamps........................344 Horizontal Aim Adjustment........................... 345
Vertical Aim Adjustment................................ 344
Adjusting the Pedals......................................91
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................87
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................87
End of Travel Position........................................ 88Memory Feature...................................................
88
Airbag Disposal...............................................55
Air Conditioning See: Climate Control......................................... 142
Air Filter See: Changing the Engine Air Filter.............347
Alarm See: Anti-Theft Alarm........................................ 83
Ambient Lighting
...........................................99
Adjusting the Brightness................................... 99
Changing the Color............................................. 99
Switching Ambient Lighting Off..................... 99
Switching Ambient Lighting On..................... 99
Anti-Theft Alarm............................................83 Arming the Alarm................................................ 84
Disarming the Alarm........................................... 84
Using the System................................................. 83
Appendices....................................................526
Apps..................................................................472 ........................................................................\
........... 472
SiriusXM Traffic and Travel Link................... 474
At a Glance........................................................18
Audible Warnings and Indicators.............112 Direction Indicator Chime................................. 112
Headlamps On Warning Chime...................... 112
Key in Ignition Warning Chime........................ 112
Parking Brake On Warning Chime.................112
Audio Control
..................................................88
Media........................................................................\
89
Seek, Next or Previous....................................... 89
Audio System
...............................................398
General Information......................................... 398
Audio Unit - Vehicles With: Touchscreen Display..........................................................402
Accessing the Sound Settings..................... 402
Adjusting the Volume...................................... 402
Changing Radio Stations............................... 402
Ejecting the CD................................................... 403
Inserting a CD..................................................... 403
Muting the Audio............................................... 403
Playing or Pausing Media............................... 403
Setting the Memory Presets......................... 403
Switching the Display On and Off..............403
Using Seek, Fast Forward and Reverse............................................................. 403
Audio Unit - Vehicles Without: Touchscreen Display
...............................399
Accessing the Apps Menu.............................. 399
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index

Accessing the Clock Settings.......................
400
Accessing the Media Source Menu............400
Accessing the Phone Features.................... 400
Accessing the Settings Menu....................... 400
Accessing the Sound Settings..................... 400
Adjusting the Volume...................................... 400
Changing Radio Stations............................... 400
Listening to the Radio...................................... 401
Playing or Pausing Media................................ 401
Switching Radio Text On and Off................401
Switching Repeat Mode On and Off...........401
Switching Shuffle Mode On and Off..........401
Switching the Audio Unit On and Off.........401
Switching the Display On and Off...............401
Using Seek, Fast Forward and Reverse.............................................................. 401
Using the Display Control............................... 401
Using the Number Block................................. 401
Autolamps........................................................95 Windshield Wiper Activated
Headlamps........................................................ 95
Automatic Climate Control......................144 Accessing Rear Climate Controls.................144
Directing Air to the Footwell Air
Vents.................................................................. 144
Directing Air to the Instrument Panel Air Vents.................................................................. 144
Setting the Blower Motor Speed.................. 144
Setting the Temperature................................. 144
Switching Auto Mode On and Off................144
Switching Defrost On and Off....................... 145
Switching Dual Zone Mode On and Off........................................................................\
145
Switching Maximum Air Conditioning On and Off............................................................... 145
Switching Maximum Defrost On and Off........................................................................\
145
Switching Recirculated Air On and Off....................................................................... 146
Switching the Air Conditioning On and Off........................................................................\
145
Switching the Climate Control On and Off........................................................................\
145
Switching the Heated Seats On and Off........................................................................\
145
Switching the Ventilated Seats On and Off....................................................................... 146Automatic High Beam Control.................96
Automatic High Beam Indicator..................... 97
Switching the System On and Off.................97
Automatic Transmission...........................199 Automatic Transmission Adaptive
Learning........................................................... 205
Brake-Shift Interlock........................................ 204
If Your Vehicle Gets Stuck In Mud or Snow................................................................. 205
SelectShift™ Automatic Transmission.................................................. 203
Understanding the Shift Positions of your Automatic Transmission............................ 199
Automatic Transmission Fluid Check............................................................339
Auto-Start-Stop...........................................185 Disabling Auto-Start-Stop............................. 186
Enabling Auto-Start-Stop.............................. 185
Autowipers........................................................92
Autowipers Settings............................................ 93
Auxiliary Power Points................................174 110 Volt AC Power Point.................................... 174
12 Volt DC Power Point...................................... 174
USB Port and Power Point Locations..........174
B
Battery See: Changing the 12V Battery...................... 341
Blind Spot Information System
.............254
........................................................................\
.......... 254
Blind Spot Information System with Trailer Tow..................................................................... 256
Switching the System On and Off..............258
System Errors...................................................... 258
Using the Blind Spot Information System.............................................................. 255
BLIS See: Blind Spot Information System..........254
Bonnet Lock See: Opening and Closing the Hood...........331
Booster Seats
...................................................31
Types of Booster Seats...................................... 32
Brake Fluid Check
.......................................340
Brakes................................................................215 General Information.......................................... 215
Breaking-In....................................................303
Bulb Specification Chart..........................396
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C
Cabin Air Filter.................................................151
Capacities and Specifications.................391 Alternative Engine Oil for Extremely Cold
Climates........................................................... 395
Specifications..................................................... 392
Cargo Nets
.......................................................271
Car Wash See: Cleaning the Exterior.............................. 349
Catalytic Converter
......................................196
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
..............................................178
Changing a Bulb...........................................345 Fog Lamp Bulb................................................... 346
Front Direction Indicator Bulb...................... 346
Headlamp Bulb.................................................. 345
LED Bulbs.............................................................. 347
LED Direction Indicator and Side Marker Bulbs................................................................. 346
LED Foglamp....................................................... 345
LED Headlamp................................................... 345
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 346
Changing a Fuse..........................................329 Fuses...................................................................... 329
Changing a Road Wheel...........................380 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 380
Location of the Spare Tire and Tools..........381
Tire Change Procedure..................................... 381
Changing the 12V Battery..........................341 Battery Management System....................... 342
Changing the Engine Air Filter.................347
Changing the Wiper Blades.....................343
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades
......................343
Childminder Mirror.......................................103
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning
.........................33 Child Safety......................................................20
General Information............................................ 20
Child Safety Locks
.........................................35
Left-Hand Side..................................................... 36
Right-Hand Side................................................... 36
Cleaning Leather Seats.............................353
Cleaning Products
.......................................349
Materials............................................................... 349
Cleaning the Engine
.....................................351
Cleaning the Exterior..................................349
Cleaning the Headlamps................................ 350
Exterior Chrome Parts..................................... 350
Exterior Plastic Parts........................................ 350
Stripes or Graphics........................................... 350
Underbody........................................................... 350
Under Hood......................................................... 350
Cleaning the Instrument Panel and Instrument Cluster Lens.........................352
Cleaning the Interior
...................................352
Mirrors.................................................................... 352
Cleaning the Wheels..................................354
Cleaning the Windows and Wiper Blades
............................................................351
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off....................................................................... 457
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index