Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
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911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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SelectShift Automatic
™ Transmission (If
Equipped)......................................................... 175
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check - 2.0L EcoBoost™/2.7L
EcoBoost™................................................290
Auto-Start-Stop...........................................160 Disabling Auto-Start-Stop............................... 161
Enabling Auto-Start-Stop.............................. 160
Autowipers........................................................77 Autowipers Settings............................................. 77
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
USB Port and Power Point Locations..........151
AWD See: All-Wheel Drive.......................................... 179
B
Battery See: Changing the 12V Battery..................... 292
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Body Styling Kits.........................................306
Bonnet Lock See: Opening and Closing the Hood..........280
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.......................................290
Brakes...............................................................184 General Information.......................................... 184
Breaking-In.....................................................254
Bulb Specification Chart..........................358
C
Cabin Air Filter................................................133 Capacities and Specifications - 2.0L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 2.7L EcoBoost™.................................................354
Alternative Engine Oil for Extremely Cold Climates............................................................ 357
Specifications..................................................... 355
Capacities and Specifications
................345
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 299
Catalytic Converter
......................................170
On-Board Diagnostics (OBD-II)..................... 171
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 171
Center Console
..............................................154
Changing a Bulb..........................................296 Headlamp............................................................. 297
LED Lamps........................................................... 297
License Plate Lamp.......................................... 298
Changing a Fuse
...........................................278
Fuses....................................................................... 278
Changing a Road Wheel...........................338 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 338
Stowing the flat tire ......................................... 343
Tire Change Procedure.................................... 339
Changing the 12V Battery
.........................292
Changing the Engine Air Filter................298
Changing the Wi-Fi Hotspot Name or Password.....................................................360
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 294
Rear Window Wiper Blade............................. 294
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys....................................... 57
Number of MyKeys............................................... 57
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................19
General Information............................................. 19
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Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
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Instrument Lighting Dimmer.....................80
Vehicles With Front Fog Lamps...................... 81
Vehicles Without Front Fog Lamps................81
Instrument Panel.............................................17
Interior Lamps.................................................84
Front Interior Lamp............................................. 84
Rear Interior Lamps............................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle........................258 Preparing Your Vehicle.................................... 258
To Connect the Booster Cables................... 258
To Start the Engine........................................... 259
K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting
............................................155
Ignition Modes..................................................... 155
Keys and Remote Controls.........................49
L
Lane Keeping System................................226 Switching the System On and Off...............227
Liftgate...............................................................66
Lighting Control
..............................................79
Flashing the Headlamp High Beam.............80
Headlamp High Beam........................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers..............241
Load Carrying.................................................241
Load Limit
.......................................................242
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer................................................................. 242
Locking and Unlocking.................................59 Activating Intelligent Access............................. 61Autolock...................................................................
62
Auto Relock............................................................ 62
Battery Saver......................................................... 63
Illuminated Entry.................................................. 62
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Power Door Locks................................................ 59
Remote Control.................................................... 59
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Lug Nuts See: Changing a Road Wheel....................... 338
M
Maintenance.................................................280 General Information......................................... 280
Manual Climate Control.............................124 Directing Air to the Footwell Air
Vents................................................................... 124
Directing Air to the Instrument Panel Air Vents................................................................... 124
Setting the Blower Motor Speed.................. 124
Setting the Temperature.................................. 124
Switching Defrost On and Off........................ 124
Switching Maximum Air Conditioning On and Off............................................................... 125
Switching Maximum Defrost On and Off........................................................................\
125
Switching Recirculated Air On and Off........................................................................\
125
Switching the Air Conditioning On and Off........................................................................\
125
Switching the Climate Control On and Off........................................................................\
125
Manual Liftgate
..............................................66
Closing the Liftgate............................................. 66
Opening the Liftgate........................................... 66
Manual Seats..................................................137 Adjusting the Seat Backrest............................ 137
Media Hub
.......................................................373
Memory Function.........................................140
Easy Entry and Exit Feature............................ 142
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 141
Saving a PreSet Position................................... 141
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R
Rear Parking Aid............................................192
Obstacle Distance Indicator........................... 193
Rear Seat Armrest........................................154
Rear Seats.......................................................142
Adjusting the Rear Seats................................. 142
Rear Under Floor Storage..........................241 Cargo Management System........................... 241
Rear View Camera......................................202 Camera Guidelines........................................... 203
Manual Zoom..................................................... 205
Obstacle Distance Indicator......................... 204
Rear Camera Delay........................................... 205
Using the Rear View Camera System.............................................................. 203
Rear View Camera See: Rear View Camera................................... 202
Rear Window Wiper and Washers...........78 Rear Camera Washer.......................................... 78
Rear Window Washer......................................... 78
Recommended Towing Weights
...........248
Refueling..........................................................165 Refueling System Overview........................... 165
Refueling System Warning.............................. 167
Refueling Your Vehicle...................................... 165
Remote Control
..............................................49
Car Finder................................................................ 53
Intelligent Access Key........................................ 49
Memory Feature................................................... 54
Remote Start......................................................... 53
Replacing the Battery......................................... 50
Sounding a Panic Alarm.................................... 53
Using the Key Blade............................................. 52
Remote Start
..................................................133
Automatic Settings............................................ 134
Heated and Cooled Features......................... 134
Last Settings......................................................... 134
Removing a Headlamp
.............................296
Repairing Minor Paint Damage..............304
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................54 Reporting Safety Defects (Canada
Only).............................................................266
Reporting Safety Defects (U.S. Only).............................................................266
Roadside Assistance..................................256 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 257
Vehicles Sold in the United States: Getting Roadside Assistance................................... 256
Vehicles Sold in the United States: Using Roadside Assistance................................... 256
Roadside Emergencies
..............................256
Roof Racks and Load Carriers..................241
Running-In See: Breaking-In................................................. 254
Running Out of Fuel....................................163 Adding Fuel From a Portable Fuel
Container.......................................................... 164
Filling a Portable Fuel Container.................. 163
S
Safety Canopy ™
............................................46
Safety Precautions.......................................162
Satellite Radio..............................................369
Satellite Radio Electronic Serial Number
(ESN)................................................................. 370
Satellite Radio Reception Factors...............370
SiriusXM Satellite Radio Service.................. 370
Troubleshooting.................................................. 371
Scheduled Maintenance Record..........480
Scheduled Maintenance
...........................472
Seatbelt Extensions......................................38
Seatbelt Height Adjustment......................35
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 36
Seats..................................................................135
Security..............................................................70
Settings..........................................................440 911 Assist............................................................... 445
Ambient Lighting............................................... 452
Bluetooth.............................................................. 442
Clock....................................................................... 442
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Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control With
Stop and Go...............................................208
Automatic Cancellation................................... 212
Blocked Sensor.................................................... 213
Canceling the Set Speed.................................. 211
Changing the Set Speed................................... 211
Detection Issues.................................................. 212
Following a Vehicle............................................ 210
Following a Vehicle to a Complete Stop.................................................................... 210
Hilly Condition Usage........................................ 212
Overriding the Set Speed.................................. 211
Park Brake Application...................................... 212
Resuming the Set Speed................................. 212
Setting the Adaptive Cruise Speed............209
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 209
Setting the Gap Distance................................ 210
Switching Adaptive Cruise Control Off........................................................................\
212
Switching Adaptive Cruise Control On....................................................................... 209
Switching to Normal Cruise Control............215
System Not Available........................................ 213
Using All-Wheel Drive.................................179 Driving in Special Conditions with All-Wheel
Drive (AWD)..................................................... 179
Using Cruise Control...................................207 Canceling the Set Speed................................ 208
Changing the Set Speed................................. 207
Resuming the Set Speed............................... 208
Setting the Cruise Speed................................ 207
Switching Cruise Control Off........................ 208
Switching Cruise Control On......................... 207
Using MyKey With Remote Start Systems...........................................................57
Using Snow Chains......................................331
Using Stability Control...............................190 Electronic Stability Control ........................... 190
Using Summer Tires....................................331
Using SYNC™ With Your Media Player............................................................382
Audio Voice Commands................................. 382
Media Sources.................................................... 382
Using SYNC™ With Your Phone.............377 Accessing Features through the Phone
Menu.................................................................. 378Pairing a Phone...................................................
377
Phone Controls................................................... 378
Phone Voice Commands................................ 378
Using Traction Control...............................188 Switching the System Off............................... 188
System Indicator Lights and Messages .......................................................... 188
Using a Switch..................................................... 188
Using Voice Recognition............................375 Audio Voice Commands................................. 405
Climate Voice Commands............................ 406
Initiating a Voice Session................................ 375
Mobile App Voice Commands..................... 409
Navigation Voice Commands...................... 408
Phone Voice Commands............................... 406
SiriusXM Traffic and Travel Link Voice Commands.................................................... 409
System Interaction and Feedback..............376
Voice Settings Commands............................. 410
Utilizing the Mediation/Arbitration Program (Canada Only)........................264
V
Vehicle Care
...................................................299
General Information......................................... 299
Vehicle Certification Label.......................349
Vehicle Identification Number
...............348
Vehicle Storage............................................304
Battery................................................................... 305
Body....................................................................... 304
Brakes.................................................................... 305
Cooling system................................................... 305
Engine.................................................................... 305
Fuel system......................................................... 305
General.................................................................. 304
Miscellaneous..................................................... 305
Removing Vehicle From Storage.................305
Tires........................................................................\
305
Ventilation See: Climate Control......................................... 124
VIN See: Vehicle Identification Number............348
Voice Control....................................................75
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