2019 FORD ECOSPORT USB port

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 supports multiple languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the languagesbased on the most popular languagesspoken. If the selected language is notavailable, SYNC 3 remains in the currentactive language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags........42Driving Aids.....................................................162Driving Hints....................................................181Driving Through Water.................................181DRLSee: Daytime Running Lamps.........................76
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Economical Driving.......................................181Emission Law.................................................138Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........139Tampering With a Noise ControlSystem...............................................................138End User License Agreement.................403VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................403Engine Block Heater.....................................127Using the Engine Block Heater......................128Engine Coolant Check................................210Adding Coolant...................................................210Coolant Change...................................................212Engine Coolant TemperatureManagement...................................................213Fail-Safe Cooling.................................................212Recycled Coolant................................................212Severe Climates...................................................212Engine Cooling Fan......................................210Engine Emission Control............................138Engine ImmobilizerSee: Passive Anti-Theft System.....................62Engine Oil Check.........................................208Adding Engine Oil..............................................209Engine Oil Dipstick - 1.0LEcoBoost™................................................208Engine Oil Dipstick - 2.0L.........................208Engine Specifications - 1.0LEcoBoost™...................................................271Engine Specifications - 2.0L....................270Entertainment...............................................325AM/FM Radio.......................................................327Apps........................................................................335Bluetooth Stereo or USB.................................333
HD Radio™ Information (IfAvailable)........................................................330SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information.................................335USB Port................................................................335Environment......................................................15Essential Towing Checks...........................176Before Towing a Trailer......................................177Hitches....................................................................176Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................178Safety Chains.......................................................176Trailer Brakes.........................................................177Trailer Lamps.........................................................177Trailer Towing Connector.................................176When Towing a Trailer.......................................177Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors...............................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................80
F
FanSee: Engine Cooling Fan..................................210Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat Tire InflationSee: Tire Sealant and Inflator Kit.................243Floor Mats........................................................182Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................383Ford Protect Extended Service Plan(CANADA ONLY)..........................................384Ford Protect Extended Service Plans (U.S.Only)..................................................................383Four-Wheel Drive.........................................146Front Fog Lamps............................................76
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

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Under Hood Overview - 1.0LEcoBoost™................................................206Under Hood Overview - 2.0L...................207Unique Driving Characteristics................129USB Port.........................................................290Using Cruise Control...................................160Switching Cruise Control Off...........................161Switching Cruise Control On..........................160Using Four-Wheel Drive.............................146Driving In Special Conditions WithFour-Wheel Drive (4WD)...........................146Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................264Using Stability Control...............................154Using Summer Tires...................................264Using SYNC™ With Your MediaPlayer............................................................300Audio Voice Commands................................300Media Sources...................................................300Using SYNC™ With Your Phone............295Accessing Features through the PhoneMenu.................................................................296Pairing a Phone..................................................295Phone Controls..................................................296Phone Voice Commands................................296Using Traction Control...............................150Switching the System Off Using aSwitch................................................................150Switching the System Off Using theInformation Display Controls....................150System Indicator Lights andMessages..........................................................150Using Voice Recognition...........................293Audio Voice Commands.................................320Initiating a Voice Session................................293Mobile App Voice Commands......................324Navigation Voice Commands........................323Phone Voice Commands.................................321SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............294Voice Settings Commands............................325Utilizing the Mediation/ArbitrationProgram (Canada Only).........................192
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Vehicle Care...................................................232General Information..........................................232Vehicle Certification Label........................277Vehicle Identification Number................276Vehicle Storage............................................238Battery...................................................................239Body........................................................................238Brakes....................................................................239Cooling system...................................................239Engine....................................................................238Fuel system..........................................................239General..................................................................238Miscellaneous.....................................................239Removing Vehicle From Storage.................239Tires........................................................................239VentilationSee: Climate Control..........................................101VentsSee: Air Vents........................................................101VINSee: Vehicle Identification Number............276Voice Control....................................................67
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Warning Lamps and Indicators................84Airbag Warning Lamp........................................84Anti-Lock Brake System WarningLamp....................................................................85Auto Start-Stop....................................................86Battery......................................................................85Blind Spot................................................................87Brake System Warning Lamp..........................85Direction Indicator...............................................85Door Ajar Warning Lamp...................................87Engine Coolant Temperature WarningLamp...................................................................86Fasten Seatbelt Warning Lamp.....................85Front Fog Lamp Indicator.................................85Headlamp High Beam Indicator.....................85Low Fuel Level Warning Lamp........................85Low Tire Pressure Warning Lamp..................86Oil Pressure Warning Lamp.............................86Parking Lamps......................................................85Powertrain Malfunction.....................................86Service Engine Soon...........................................86
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex