ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingRoadside Emergencies
Protected componentsFuse amp ratingFuse
Provision for trailer tow wiring.20A26
Not used.-27
Left horn.10A28
Right horn.10A29
Heated Steering wheel.15A30
Temperature mass air flow sensor (2.0L).5A31
Body control module (battery voltage).30A32
ABS/eletronic stability program pump.60A33
Trailer tow module.50A34
Heated backlite.40A35
Starter.30A36
Positive temperature coefficient heater.40A37
Not used.-38
Not used.-39
Heated seats (climate control module).25A40
Subwoofer amplifier.15A41
Intercooler puller fan (1.0 L).7.5A42
Power window switch power switch times.30A46
Fuel pump.20A47
Not used.-48
Assisted direct start transmission fluidpump (stop/start) - power.20A49
Not used.-55
Electrical power assisted system module.5A56Powertrain control module.
Start / Stop - transmission fluid pump.10A57
Left hand blind spot monitor module.10A58Right hand blind spot monitor module.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingFuses
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Never remove thecoolant reservoir cap when the engine isrunning or hot.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingMaintenance
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrantyour Ford accessory through thewarranty that provides thegreatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Front and Rear Splash guards.
•Side window deflectors*.
•Spoiler.
•Hood deflectors.
Interior Style
•Floor mats.
•Ash cup.
•Floor liners.
•Sunscreen*.
•Tablet cradle*.
•Interior light kit.
Lifestyle
•Cargo area protector.
•Cargo net*.
•Cargo organizer.
•Trailer towing accessories.
•Racks and carriers*.
•Bluetooth speakers*.
•Rear seat entertainment*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Vehicle security.
•Wheel locks.
•Roadside assistance kits*.
Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer’s limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAccessories
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform additional maintenance asindicated. If you operate your vehicleoccasionally under any of these conditions,it is not necessary to perform theadditional maintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000km)
Replace spark plugs.Every 60000 miles (96000km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance
Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags........42Driving Aids.....................................................162Driving Hints....................................................181Driving Through Water.................................181DRLSee: Daytime Running Lamps.........................76
E
Economical Driving.......................................181Emission Law.................................................138Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........139Tampering With a Noise ControlSystem...............................................................138End User License Agreement.................403VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................403Engine Block Heater.....................................127Using the Engine Block Heater......................128Engine Coolant Check................................210Adding Coolant...................................................210Coolant Change...................................................212Engine Coolant TemperatureManagement...................................................213Fail-Safe Cooling.................................................212Recycled Coolant................................................212Severe Climates...................................................212Engine Cooling Fan......................................210Engine Emission Control............................138Engine ImmobilizerSee: Passive Anti-Theft System.....................62Engine Oil Check.........................................208Adding Engine Oil..............................................209Engine Oil Dipstick - 1.0LEcoBoost™................................................208Engine Oil Dipstick - 2.0L.........................208Engine Specifications - 1.0LEcoBoost™...................................................271Engine Specifications - 2.0L....................270Entertainment...............................................325AM/FM Radio.......................................................327Apps........................................................................335Bluetooth Stereo or USB.................................333
HD Radio™ Information (IfAvailable)........................................................330SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information.................................335USB Port................................................................335Environment......................................................15Essential Towing Checks...........................176Before Towing a Trailer......................................177Hitches....................................................................176Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................178Safety Chains.......................................................176Trailer Brakes.........................................................177Trailer Lamps.........................................................177Trailer Towing Connector.................................176When Towing a Trailer.......................................177Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors...............................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................80
F
FanSee: Engine Cooling Fan..................................210Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat Tire InflationSee: Tire Sealant and Inflator Kit.................243Floor Mats........................................................182Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................383Ford Protect Extended Service Plan(CANADA ONLY)..........................................384Ford Protect Extended Service Plans (U.S.Only)..................................................................383Four-Wheel Drive.........................................146Front Fog Lamps............................................76
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex
Lighting...............................................................73General Information............................................73Load CarriersSee: Roof Racks and Load Carriers.............168Load Carrying.................................................167Load Limit.......................................................169Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................173Vehicle Loading - with and without aTrailer.................................................................169Locking and Unlocking.................................55Autolock...................................................................55Autounlock..............................................................57Illuminated Entry...................................................57Illuminated Exit......................................................57Locking and Unlocking the Doors with theKey........................................................................56Power Door Locks................................................55Remote Control....................................................55Smart Unlock.........................................................57Luggage Anchor Points...............................167Luggage Covers.............................................167Lug Nuts..........................................................269
M
Maintenance.................................................205General Information.........................................205Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................102Adjusting the Blower Motor Speed..............102Adjusting the Temperature.............................102Changing the Direction of Airflow................102Switching Air Conditioning On andOff.......................................................................102Switching Climate Control On andOff.......................................................................102Switching Maximum Cooling On andOff.......................................................................102Switching Maximum Defrost On andOff.......................................................................102Switching Recirculated Air On andOff.......................................................................102Manual Seats...................................................111Adjusting the Height of the Driver’sSeat......................................................................113
Adjusting the Lumbar Support.......................112Moving the Seat Backward andForward...............................................................112Recline Adjustment............................................113Message CenterSee: Information Displays................................88MirrorsSee: Windows and Mirrors................................79Mobile Communications Equipment.......13Moonroof............................................................81Bounce-Back.........................................................82Opening and Closing the Moonroof..............82Venting the Moonroof........................................82Motorcraft Parts - 1.0LEcoBoost™..................................................274Motorcraft Parts - 2.0L...............................275MyKey — Troubleshooting..........................54All Vehicles.............................................................54MyKey™..............................................................51Principle of Operation..........................................51
N
Navigation.......................................................341Destination Mode..............................................343Map Mode.............................................................341Map search Mode..............................................348Navigation Map Updates.................................351Navigation Menu................................................349Route Guidance Mode.....................................346Waypoints..............................................................351Normal Scheduled Maintenance..........388
O
Oil Change Indicator Reset......................209Resetting the Oil Life MonitoringSystem.............................................................209Oil CheckSee: Engine Oil Check......................................208Opening and Closing the Hood..............205Closing the Hood...............................................206Opening the Hood.............................................205Ordering Additional Owner'sLiterature......................................................194Obtaining a French Owner’s Manual..........194
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex
SYNC Mobile Apps............................................298SYNC™............................................................292General Information.........................................292SYNC™ Troubleshooting..........................301
T
Tailgate..............................................................60Closing the Tailgate..............................................61Opening the Tailgate..........................................60Technical SpecificationsSee: Capacities and Specifications............270The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................191Tire Care..........................................................249Glossary of Tire Terminology..........................251Information About Uniform Tire QualityGrading.............................................................249Information Contained on the TireSidewall............................................................252Temperature A B C............................................250Traction AA A B C..............................................250Treadwear............................................................250Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................243Tire Pressure Monitoring System...........265Changing Tires With a Tire PressureMonitoring System.......................................266Understanding Your Tire PressureMonitoring System .......................................267Tire Repair KitSee: Tire Sealant and Inflator Kit.................243Tire Sealant and Inflator Kit.....................243First stage: reinflating the tire with sealingcompound and air........................................245General Information.........................................243Second stage: checking tire pressure........248Tips for use of the kit........................................244What to do after the tire has beensealed................................................................249What to do when a tire is punctured..........244TiresSee: Wheels and Tires......................................241Towing a Trailer..............................................174Load Placement..................................................174Towing Points.................................................178Front Towing Point.............................................178Rear Towing Point...............................................179
Towing the Vehicle on FourWheels..........................................................180Emergency Towing............................................180Recreational Towing.........................................180Towing...............................................................174Traction Control............................................150Principle of Operation......................................150Trailer Sway Control.....................................174Transmission Code Designation.............277Transmission Specifications - 1.0LEcoBoost™..................................................273Transmission Specifications - 2.0L.......272Transmission..................................................142Transporting the Vehicle............................179Trip Computer..................................................91All Values..................................................................91Average Fuel Consumption...............................91Distance to Empty................................................91Instantaneous Fuel..............................................91Outside Air Temperature....................................91Resetting the Trip Computer............................91Trip Odometer........................................................91Trip Timer.................................................................91Type Approvals............................................429Radio Frequency Certification for Keys andRemote Controls..........................................439Radio Frequency Certifications for BlindSpot Information System..........................437Radio Frequency Certifications for BodyControl Module..............................................439Radio Frequency Certifications for CruiseControl Module..............................................439Radio Frequency Certifications for MidRange Radar....................................................431Radio Frequency Certifications for PassiveAnti-Theft System........................................432Radio Frequency Certifications for RadioTransceiver Module......................................435Radio Frequency Certifications for SYNC3..........................................................................439Radio Frequency Certifications for TirePressure Monitoring Sensor(s)...............429Radio Frequency Certifications for WirelessCharging...........................................................438Radio Frequency Statement for AudioUnit....................................................................439
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex