
Hazard Flashers...........................................184
Fuel Shutoff..................................................184
Jump Starting the Vehicle........................185
Post-Crash Alert System..........................188
Customer Assistance
Getting the Services You Need..............189
In California (U.S. Only)............................190
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................191
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................192
Getting Assistance Outside the U.S. andCanada........................................................192
Ordering Additional Owner's Literature.........................................................................194
Reporting Safety Defects (U.S. Only).........................................................................194
Reporting Safety Defects (Canada Only).........................................................................194
Fuses
Fuse Box Locations....................................196
Fuse Specification Chart..........................196
Changing a Fuse.........................................203
Maintenance
General Information..................................205
Opening and Closing the Hood.............205
Under Hood Overview - 1.0L EcoBoost™.......................................................................206
Under Hood Overview - 2.0L..................207
Engine Oil Dipstick - 1.0L EcoBoost™.......................................................................208
Engine Oil Dipstick - 2.0L........................208
Engine Oil Check........................................208
Oil Change Indicator Reset.....................209
Engine Cooling Fan.....................................210
Engine Coolant Check...............................210
Automatic Transmission Fluid Check.........................................................................214
Brake Fluid Check........................................214
Washer Fluid Check....................................215
Changing the 12V Battery.........................215
Checking the Wiper Blades......................217
Changing the Wiper Blades......................217
Adjusting the Headlamps.........................218
Removing a Headlamp.............................220
Changing a Bulb..........................................220
Bulb Specification Chart..........................229
Changing the Engine Air Filter...............230
Drive Belt Routing - 1.0L EcoBoost™........................................................................230
Drive Belt Routing - 2.0L...........................231
Vehicle Care
General Information...................................232
Cleaning Products......................................232
Cleaning the Exterior.................................233
Waxing............................................................234
Cleaning the Engine...................................235
Cleaning the Windows and Wiper Blades........................................................................235
Cleaning the Interior..................................236
Cleaning the Instrument Panel andInstrument Cluster Lens......................236
Cleaning Leather Seats.............................237
Repairing Minor Paint Damage..............237
Cleaning the Wheels..................................237
Vehicle Storage...........................................238
Body Styling Kits........................................240
Wheels and Tires
General Information...................................241
Tire Sealant and Inflator Kit...................243
Tire Care.........................................................249
Using Summer Tires..................................264
Using Snow Chains....................................264
Tire Pressure Monitoring System..........265
Lug Nuts.........................................................269
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

12 Volt DC Power Point
WARNING: Do not plug optionalelectrical accessories into the cigarlighter socket. Incorrect use of the cigarlighter can cause damage not coveredby the vehicle warranty, and can resultin fire or serious injury.
Note:When you switch the ignition on, youcan use the socket to power 12 voltappliances with a maximum current ratingof 15 amps.
If the power supply does not work after youswitch the ignition off, switch the ignitionon.Note:Do not hang any accessory from theaccessory plug.
Note:Do not use the power point over thevehicle capacity of 12 volt DC 180 watts ora fuse may blow.
Note:Always keep the power point capsclosed when not in use.
Do not insert objects other than anaccessory plug into the power point.
This damages the power point and mayblow the fuse.
Run the vehicle for full capacity use of thepower point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is notrunning.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
Locations
Power points may be in the followinglocations:
•On the front of the center console.
•Next to the rear seat on the right handside.
110 Volt AC Power Point (If Equipped)
WARNING: Do not keep electricaldevices plugged in the power pointwhenever the device is not in use. Do notuse any extension cord with the 110 voltAC power point, since it will defeat thesafety protection design. Doing so maycause the power point to overload dueto powering multiple devices that canreach beyond the 150 watt load limit andcould result in fire or serious injury.
Note:The power point turns off when youswitch the ignition off, or when the batteryvoltage drops below 11 volts.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAuxiliary Power Points

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingRoadside Emergencies

FUSE BOX LOCATIONS
Battey Fuse Box
This fuse box in attached to the batterypositive terminal.
Engine Compartment Fuse Box
This fuse box is located in the enginecompartment.
Passenger Compartment Fuse Box
This fuse box is located behind the glovebox. To access the fuse box, do thefollowing:
1.Open the glove box and release theclips.
2.Remove the storage compartment.
Note:Any improper modification to theelectrical system can compromise thesafety of the vehicle, implying risk of fire orengine damage. For any clarifications orquestions, contact a Ford Distributor.
FUSE SPECIFICATION CHART
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
Your vehicle may not be equipped with allof the features listed in the fusing tables.This information describes all fusing for allavailable vehicle models.
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•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingVehicle Care

•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle areable to talk with the operator. Be preparedto provide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite
Note:Availability of SYNC AppLink enabledApps will vary by region.
Note: Make sure you have an activeaccount for the app that you havedownloaded. Some apps workautomatically with no setup. Other appswant you to configure your personal settingsand personalize your experience by creatingstations or favorites. We recommend youdo this at home or outside of your vehicle.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™

•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3