•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle areable to talk with the operator. Be preparedto provide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite
Note:Availability of SYNC AppLink enabledApps will vary by region.
Note: Make sure you have an activeaccount for the app that you havedownloaded. Some apps workautomatically with no setup. Other appswant you to configure your personal settingsand personalize your experience by creatingstations or favorites. We recommend youdo this at home or outside of your vehicle.
298
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™
To Access Using the SYNC Menu
Press the Mobile Apps button to accessthe menu on-screen. Then select:
Action and DescriptionMenuItem
Scroll through the list ofFind
Action and DescriptionMenuItem
available applications andselect a particular app.MobileApps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatiblemobile apps.Find Applications
Use this command to discover the available voice commands.Help
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
299
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
315
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3
Front Passenger Sensing System............38Fuel and Refueling........................................131Fuel Consumption........................................136Advertised Capacity..........................................136Filling the Fuel Tank...........................................136Fuel Economy.......................................................137Fuel Filler Funnel Location........................132Fuel Quality - Gasoline................................131Choosing the Right Fuel....................................131Fuel Shutoff...................................................184Fuse Box Locations.....................................196Battey Fuse Box..................................................196Engine Compartment Fuse Box...................196Passenger Compartment Fuse Box............196Fuses.................................................................196Fuse Specification Chart...........................196Battery Fuse Box................................................203Engine Compartment Fuse Box....................197Passenger Compartment Fuse Box............201
G
Gauges...............................................................83Engine Coolant Temperature Gauge............84Fuel Gauge.............................................................84Information Display.............................................83GearboxSee: Transmission..............................................142General Information on RadioFrequencies...................................................46General Maintenance Information.......385Multi-Point Inspection.....................................387Owner Checks and Services.........................386Protecting Your Investment...........................385Why Maintain Your Vehicle?.........................385Why Maintain Your Vehicle at YourDealership?.....................................................385Getting Assistance Outside the U.S. andCanada..........................................................192Getting the Services You Need...............189Away From Home..............................................189Glasses Holder...............................................122
H
HandbrakeSee: Parking Brake..............................................152
Hazard Flashers............................................184Hazard Flashers Warning Lamp...................184Switching the Hazard Flashers On orOff.......................................................................184Headlamp AdjustingSee: Adjusting the Headlamps......................218Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................220HeadrestSee: Head Restraints........................................109Head Restraints............................................109Folding the Rear Seat Outermost HeadRestraint..............................................................111Installing the Head Restraint............................111Lowering the Head Restraint............................111Raising the Head Restraint...............................111Removing the Head Restraint..........................111Tilting the Front Seat Head Restraint...........111Heated Exterior Mirrors...............................107Windshield Wiper De-icer................................107Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC)...........................................107Heated Rear Window - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................107Heated Seats..................................................119Heated Steering Wheel................................67HeatingSee: Climate Control..........................................101Hill Start Assist..............................................152Switching the System On and Off................153Using Hill Start Assist........................................153Hints on Controlling the Interior Climate- Vehicles With: Electronic AutomaticTemperature Control (EATC)...............105Defogging or Clearing the Windshield ofThin Ice..............................................................106Defogging the Side Windows in ColdWeather............................................................106General Hints.......................................................105Quickly Cooling the Interior............................106Recommended Settings for Cooling..........106Recommended Settings for Heating..........106
445
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex
SYNC Mobile Apps............................................298SYNC™............................................................292General Information.........................................292SYNC™ Troubleshooting..........................301
T
Tailgate..............................................................60Closing the Tailgate..............................................61Opening the Tailgate..........................................60Technical SpecificationsSee: Capacities and Specifications............270The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................191Tire Care..........................................................249Glossary of Tire Terminology..........................251Information About Uniform Tire QualityGrading.............................................................249Information Contained on the TireSidewall............................................................252Temperature A B C............................................250Traction AA A B C..............................................250Treadwear............................................................250Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................243Tire Pressure Monitoring System...........265Changing Tires With a Tire PressureMonitoring System.......................................266Understanding Your Tire PressureMonitoring System .......................................267Tire Repair KitSee: Tire Sealant and Inflator Kit.................243Tire Sealant and Inflator Kit.....................243First stage: reinflating the tire with sealingcompound and air........................................245General Information.........................................243Second stage: checking tire pressure........248Tips for use of the kit........................................244What to do after the tire has beensealed................................................................249What to do when a tire is punctured..........244TiresSee: Wheels and Tires......................................241Towing a Trailer..............................................174Load Placement..................................................174Towing Points.................................................178Front Towing Point.............................................178Rear Towing Point...............................................179
Towing the Vehicle on FourWheels..........................................................180Emergency Towing............................................180Recreational Towing.........................................180Towing...............................................................174Traction Control............................................150Principle of Operation......................................150Trailer Sway Control.....................................174Transmission Code Designation.............277Transmission Specifications - 1.0LEcoBoost™..................................................273Transmission Specifications - 2.0L.......272Transmission..................................................142Transporting the Vehicle............................179Trip Computer..................................................91All Values..................................................................91Average Fuel Consumption...............................91Distance to Empty................................................91Instantaneous Fuel..............................................91Outside Air Temperature....................................91Resetting the Trip Computer............................91Trip Odometer........................................................91Trip Timer.................................................................91Type Approvals............................................429Radio Frequency Certification for Keys andRemote Controls..........................................439Radio Frequency Certifications for BlindSpot Information System..........................437Radio Frequency Certifications for BodyControl Module..............................................439Radio Frequency Certifications for CruiseControl Module..............................................439Radio Frequency Certifications for MidRange Radar....................................................431Radio Frequency Certifications for PassiveAnti-Theft System........................................432Radio Frequency Certifications for RadioTransceiver Module......................................435Radio Frequency Certifications for SYNC3..........................................................................439Radio Frequency Certifications for TirePressure Monitoring Sensor(s)...............429Radio Frequency Certifications for WirelessCharging...........................................................438Radio Frequency Statement for AudioUnit....................................................................439
450
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex