2019 FORD E SERIES window

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourFord Original Accessory through thewarranty that provides the greatestbenefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Side window deflectors*.
Interior Style
•Seat covers*.
Peace of Mind
•Backup alarm*.
•Ford Telematics*.
•Roadside assistance kits*.
*Ford Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer's limited warranty details,and request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
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Accessories

Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
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Scheduled Maintenance

•THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee Product]contains [Adobe® Flash® Player][Adobe® AIR®] software under licensefrom Adobe Systems Incorporated,Copyright ©1995-2009 AdobeMacromedia Software LLC. All rightsreserved. Adobe, Flash and AIR aretrademarks of Adobe SystemsIncorporated.
End User Notice
Microsoft® Windows® Mobile forAutomotive Important SafetyInformation
This system Ford SYNC contains softwarethat is licensed to Manufacturer FORDMOTOR COMPANY by an affiliate ofMicrosoft Corporation pursuant to a licenseagreement. Any removal, reproduction,reverse engineering or other unauthorizeduse of the software from this system inviolation of the license agreement is strictlyprohibited and may subject you to legalaction.
Read and follow instructions: Beforeusing your Windows Automotive- basedsystem, read and follow all instructionsand safety information provided in this enduser manual ("User's Guide"). Notfollowing precautions found in this User'sGuide can lead to an accident or otherserious consequences.
Keep User's Guide in vehicle: When keptin the vehicle, the User's Guide will be aready reference for you and other usersunfamiliar with the WindowsAutomotive-based system. Please makecertain that before using the system forthe first time, all persons have access tothe User's Guide and read its instructionsand safety information carefully.
WARNING: Operating certainparts of this system while driving candistract your attention away from theroad, and possibly cause an accident orother serious consequences. Do notchange system settings or enter datanon-verbally (using your hands) whiledriving. Stop the vehicle in a safe andlegal manner before attempting theseoperations. This is important since whilesetting up or changing some functionsyou might be required to distract yourattention away from the road andremove your hands from the wheel.
General Operation
Voice Command Control: Functionswithin the Windows Automotive-basedsystem may be accomplished using onlyvoice commands. Using voice commandswhile driving allows you to operate thesystem without removing your hands fromthe wheel.
Prolonged Views of Screen: Do notaccess any function requiring a prolongedview of the screen while you are driving.Pull over in a safe and legal manner beforeattempting to access a function of thesystem requiring prolonged attention. Evenoccasional short scans to the screen maybe hazardous if your attention has beendiverted away from your driving task at acritical time.
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Appendices

Bulb Specification Chart............................212
C
Capacities and Specifications -6.2L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................207Specifications.....................................................204Capacities and Specifications -6.8L................................................................207Alternative Engine Oil for Extremely ColdClimates.............................................................212Specifications.....................................................209Capacities and Specifications................198Car WashSee: Cleaning the Exterior...............................160Catalytic Converter.......................................84On-Board Diagnostics (OBD-II).....................85Readiness for Inspection and Maintenance(I/M) Testing.....................................................85Changing a Bulb............................................157Lamp Assembly Condensation.....................157Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................158Replacing Front Parking Lamp and DirectionIndicator Bulbs...............................................158Replacing Headlamp Bulbs............................157Replacing Side Marker Bulbs.........................158Changing a Fuse...........................................139Fuses.......................................................................139Changing a Road Wheel............................192Dissimilar Spare Wheel and Tire AssemblyInformation......................................................193Tire Change Procedure.....................................194Changing the 12V Battery..........................153Dual Batteries......................................................155Reconnecting the Battery...............................154Changing the Engine Air Filter.................159Changing the Wiper Blades......................155Checking the Wiper Blades.......................155Child Restraint and SeatbeltMaintenance..................................................31Child Restraint Positioning.........................25Child Safety........................................................17General Information.............................................17Cleaning Leather Seats..............................164
Cleaning Products.......................................160Materials................................................................160Cleaning the Engine.....................................162Cleaning the Exterior..................................160Cleaning the Headlamps..................................161Exterior Chrome Parts.......................................161Exterior Plastic Parts..........................................161Stripes or Graphics..............................................161Underbody.............................................................161Under Hood...........................................................161Cleaning the Instrument Panel andInstrument Cluster Lens.........................163Cleaning the Interior....................................163Mirrors.....................................................................163Cleaning the Wheels...................................165Cleaning the Windows and WiperBlades............................................................162Climate Control..............................................66Coolant CheckSee: Engine Coolant Check............................144Crash Sensors and Airbag Indicator........37Cruise Control..................................................47Principle of Operation........................................96Cruise controlSee: Using Cruise Control.................................96Customer Assistance..................................124
D
Data Recording..................................................7911 Assist Privacy Notice......................................11Comfort, Convenience and EntertainmentData........................................................................9Event Data.................................................................9Service Data.............................................................8Services That Third Parties Provide...............10Services That We Provide..................................10Vehicles With a Modem.....................................10Vehicles With SYNC.............................................10Daytime Running Lamps............................50Digital Radio...................................................219HD Radio Reception and StationTroubleshooting............................................220Direction Indicators.......................................50Doors and Locks.............................................42Driver and Passenger Airbags....................33Children and Airbags...........................................37Passenger Airbag On and Off Switch ..........33
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Index

GearboxSee: Transmission................................................87General Information on RadioFrequencies...................................................39General Maintenance Information........276Multi-point Inspection......................................278Owner Checks and Services...........................277Protecting Your Investment...........................276Why Maintain Your Vehicle?..........................276Why Maintain Your Vehicle at YourDealership?.....................................................276Getting Assistance Outside the U.S. andCanada...........................................................127Getting the Services You Need................124Away From Home...............................................124
H
HandbrakeSee: Parking Brake...............................................92Hazard Flashers............................................120Headlamp AdjustingSee: Adjusting the Headlamps......................156Headlamp RemovalSee: Removing a Headlamp...........................157HeadrestSee: Head Restraints..........................................69Head Restraints..............................................69HeatingSee: Climate Control..........................................66Hints on Controlling the InteriorClimate............................................................67Defogging the Side Windows in ColdWeather...............................................................67General Hints.........................................................67Quickly Cooling the Interior..............................67Quickly Heating the Interior..............................67Recommended Settings for Cooling.............67Recommended Settings for Heating............67Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures....................................................67Hints on Driving With Anti-LockBrakes...............................................................91Hood LockSee: Opening and Closing the Hood............141
I
Ignition Switch.................................................74In California (U.S. Only)..............................125Information Displays.....................................58General Information............................................58Information Messages.................................63Brake System.........................................................63Fuel............................................................................63Maintenance..........................................................64Tire.............................................................................64Traction Control....................................................64Trailer........................................................................65Transmission..........................................................65Installing Child Restraints............................18Child Seats...............................................................18Using Lap and Shoulder Belts..........................19Using Tether Straps..............................................21Instrument Cluster.........................................53Instrument Lighting Dimmer.....................50Instrument Panel............................................16Interior Mirror....................................................52Automatic Dimming Mirror...............................52Manual Dimming Mirror.....................................52Introduction........................................................5
J
Jump Starting the Vehicle..........................121Connecting the Jumper Cables......................121Jump Starting.......................................................122Preparing Your Vehicle.......................................121Removing the Jumper Cables........................122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49Flashing the Headlamp High Beam..............50Headlamp High Beam........................................49Lighting..............................................................49General Information............................................49Limited Slip Differential..............................90Load Carrying..................................................99
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Index

Load Limit.........................................................99Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................103Vehicle Loading - with and without aTrailer...................................................................99Locking and Unlocking.................................42Autolock Feature..................................................43Autounlock Feature.............................................43Enabling or Disabling Autolock andAutounlock.........................................................43Illuminated Entry..................................................43Power Door Locks................................................42Remote Control.....................................................42Lug NutsSee: Changing a Road Wheel........................192
M
Maintenance....................................................141General Information...........................................141Manual Climate Control..............................66Heater Only System............................................66Manual Climate Control....................................66Manual Seats...................................................70Manual Lumbar ....................................................70Moving the Seat Backward andForward...............................................................70Recline Adjustment.............................................70Media Hub......................................................224Message CenterSee: Information Displays.................................58MirrorsSee: Windows and Mirrors.................................51Mobile Communications Equipment......14Motorcraft Parts - 6.2L...............................199Motorcraft Parts - 6.8L.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144Resetting the Oil Life MonitoringSystem...............................................................144
Oil CheckSee: Engine Oil Check.......................................143Opening and Closing the Hood................141Ordering Additional Owner'sLiterature.......................................................129Obtaining a French Owner’s Manual..........129
P
Parking Aids.....................................................94Parking Brake...................................................92Passive Anti-Theft System.........................45SecuriLock®...........................................................45PATSSee: Passive Anti-Theft System.....................45Perchlorate.........................................................11Power Door LocksSee: Locking and Unlocking.............................42Power Seats.......................................................71Recline Adjustment..............................................71Power Steering Fluid Check......................152Power Windows...............................................51Accessory Delay.....................................................51One-Touch Down..................................................51Protecting the Environment........................15PunctureSee: Changing a Road Wheel........................192
R
Rear Axle...........................................................90Rear Passenger Climate Controls...........68Setting the Blower Motor Speed...................68Switching the Rear Climate Control On andOff.........................................................................68Rear View Camera.........................................94Using the Rear View Camera System..........94Rear View CameraSee: Rear View Camera.....................................94Recommended Towing Weights............105Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................108Reduced Engine Performance..................116Refueling...........................................................80Fuel Filler Cap.........................................................81Remote Control..............................................39Car Finder.................................................................41Changing the Remote Control Battery........40
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Index

Fuel system..........................................................166General...................................................................165Miscellaneous......................................................166Removing Vehicle From Storage..................166Tires.........................................................................166VentilationSee: Climate Control..........................................66VINSee: Vehicle Identification Number.............201Voice Control....................................................47
W
Warning Lamps and Indicators.................54Airbag Warning Lamp.........................................54Anti-Lock Brake System WarningLamp....................................................................55Anti-Theft System...............................................55Battery......................................................................55Brake System Warning Lamp..........................55Check Fuel Cap.....................................................55Cruise Control Indicator.....................................55Direction Indicator................................................55Engine Coolant Temperature WarningLamp....................................................................55Engine Oil................................................................55Fasten Seatbelt Warning Lamp.....................56Headlamp High Beam Indicator.....................56Low Fuel Level Warning Lamp........................56Low Tire Pressure Warning Lamp..................56Powertrain Malfunction/Electronic ThrottleControl................................................................56Service Engine Soon...........................................56Tow Haul Indicator...............................................57Traction Control System...................................56Traction Control System Off............................56Washer Fluid Check.....................................153WashersSee: Cleaning the Exterior...............................160See: Wipers and Washers.................................48Waxing..............................................................162Wheel NutsSee: Changing a Road Wheel........................192Wheels and Tires..........................................168General Information..........................................168Technical Specifications.................................196Windows and Mirrors.....................................51Windshield Washers.....................................48
Windshield Wipers........................................48Wiper BladesSee: Checking the Wiper Blades...................155Wipers and Washers.....................................48
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Index