Driving Through Water
................................117
Floor Mats ........................................................
117
Roadside Emergencies
Roadside Assistance ...................................
119
Hazard Flashers ...........................................
120
Fuel Shutoff ...................................................
120
Jump Starting the Vehicle .........................
121
Transporting the Vehicle ...........................
123
Customer Assistance
Getting the Services You Need ...............
124
In California (U.S. Only) .............................
125
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
126
Utilizing the Mediation/Arbitration Program (Canada Only) ........................
127
Getting Assistance Outside the U.S. and Canada .........................................................
127
Ordering Additional Owner's Literature ........................................................................\
.
129
Reporting Safety Defects (U.S. Only) ........................................................................\
.
129
Reporting Safety Defects (Canada Only) ........................................................................\
.
129
Fuses
Fuse Specification Chart ............................
131
Changing a Fuse ..........................................
139
Maintenance
General Information ....................................
141
Opening and Closing the Hood ...............
141
Under Hood Overview ...............................
142
Engine Oil Dipstick ......................................
143
Engine Oil Check ..........................................
143
Oil Change Indicator Reset ......................
144
Engine Coolant Check ...............................
144
Automatic Transmission Fluid Check ........................................................................\
.
149
Brake Fluid Check ........................................
152Power Steering Fluid Check
.....................
152
Washer Fluid Check ....................................
153
Changing the 12V Battery .........................
153
Checking the Wiper Blades ......................
155
Changing the Wiper Blades .....................
155
Adjusting the Headlamps ........................
156
Removing a Headlamp ..............................
157
Changing a Bulb ...........................................
157
Changing the Engine Air Filter ................
159
Vehicle Care
General Information ...................................
160
Cleaning Products ......................................
160
Cleaning the Exterior .................................
160
Waxing .............................................................
162
Cleaning the Engine ....................................
162
Cleaning the Windows and Wiper Blades ........................................................................\
.
162
Cleaning the Interior ...................................
163
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
163
Cleaning Leather Seats .............................
164
Repairing Minor Paint Damage ..............
165
Cleaning the Wheels ..................................
165
Vehicle Storage ............................................
165
Wheels and Tires
General Information ...................................
168
Tire Care ..........................................................
169
Using Snow Chains .....................................
187
Tire Pressure Monitoring System ..........
188
Changing a Road Wheel ...........................
192
Technical Specifications ..........................
196
Capacities and Specifications
Engine Specifications - 6.2L ...................
198
Engine Specifications - 6.8L ...................
198
Motorcraft Parts - 6.2L ..............................
199
Motorcraft Parts - 6.8L ............................
200
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
6
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353
PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their safety belts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your safety belt could
seriously increase the risk of injury or
death. WARNING:
Always transport
children 12 years old and under in the
back seat and always properly use
appropriate child restraints. Failure to
follow this could seriously increase the
risk of injury or death. WARNING:
Never place your arm
over the airbag module as a deploying
airbag can result in serious arm fractures
or other injuries. WARNING:
Airbags can kill or
injure a child in a child seat. Never place
a rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the seat upon which the child
seat is installed all the way back. WARNING:
Do not attempt to
service, repair, or modify the airbag
supplemental restraint systems or its
fuses as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible. WARNING:
Several airbag system
components get hot after inflation. To
avoid risk of injury, do not touch them
after inflation. WARNING:
If the airbag has
deployed, the airbag will not function
again and must be replaced
immediately. If the airbag is not replaced,
the unrepaired area will increase the risk
of injury in a crash.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
32
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Supplementary Restraints System
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
damages the power point and may blow
the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. Locations
Power points may be in the following
locations:
•
On the instrument panel.
• Inside the glove box.
• Behind the driver's seat, upper trim
panel.
110 Volt AC Power Point
(If Equipped) WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point turns off when you
switch the ignition off, or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console. To gain access to the outlet contacts,
press the plug against the outlet and rotate
clockwise.
72
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Auxiliary Power PointsE194174
Tow/Haul Mode
To activate tow/haul, press the
button on the gearshift lever.
The TOW HAUL indicator light
illuminates in the instrument cluster.
The tow/haul feature:
• Delays upshifts to reduce the frequency
of transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assists you in controlling your vehicle
when descending a slope.
• Depending on driving conditions and
load conditions, may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided will vary
based upon the amount you press the
brake pedal.
The tow/haul feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using
tow/haul.
To deactivate the tow/haul feature and
return to normal driving mode, press the
button on the gearshift lever again. The
TOW HAUL light deactivates. Tow/haul
also deactivates when you power down
your vehicle. WARNING: Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle. Brake-Shift Interlock WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
Note: Do not drive your vehicle until you
verify that the brake lamps are working.
Your vehicle has a brake-shift interlock
feature that prevents the gearshift lever
from moving from park (P) when the
ignition is in the 3 (on) position and the
brake pedal is not pressed.
If you cannot move the gearshift lever out
of park (P) position with the ignition in the
4 (on) position and the brake pedal
pressed, a malfunction may have occurred.
It is possible that a fuse has blown or your
vehicle ’s brake lamps are not operating
properly.
See Fuse Specification Chart
(page 131).
If the fuse is not blown and the brake
lamps are working properly, the following
procedure allows you to move the gearshift
lever from park (P):
1. Apply the parking brake and turn the ignition on.
2. Use a screwdriver to remove the lower
trim panel under the steering column.
Make sure not to disturb the wires on
the electrical connector.
88
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing TransmissionE161509
TOWING A TRAILER
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label. WARNING:
Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury.
Your vehicle may have electrical
items, for example fuses or relays,
related to towing. See
Fuses
(page 131).
Your vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading your vehicle.
Towing a trailer places an extra
load on your vehicle's engine,
transmission, axle, brakes, tires
and suspension. Inspect these
components periodically during,
and after, any towing operation. Load Placement
To help minimize how trailer
movement affects your vehicle
when driving:
•
Load the heaviest items closest
to the trailer floor.
• Load the heaviest items
centered between the left and
right side trailer tires.
• Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
• Select a draw bar with the
correct rise or drop. When both
the loaded vehicle and trailer
are connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
correct trailer loading and setting
your vehicle up for towing is
located in another chapter of this
Owner's Manual. See
Load Limit
(page 99). You can also find the
information in the RV & Trailer
Towing Guide. See an authorized
dealer.
104
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Towing
JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. WARNING:
Do not attach the end
of the positive cable to the studs or
L-shaped eyelet located above the
positive (+) terminal of your vehicle ’s
battery. High current may flow through
and cause damage to the fuses. WARNING:
Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
121
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Roadside Emergencies
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING: To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs. Note:
If your vehicle is equipped with dual
batteries, disconnecting the primary
under-hood battery does not remove power
from all circuits.
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
If the battery has been disconnected and
reconnected, you need to reset some
features. See Changing the 12V Battery
(page
153). Protected Component
Fuse Rating
Fuse or Relay
Number
Powertrain control module relay.
—
1
Starter solenoid relay.
—
2
Wiper relay.
—
3
Trailer tow battery charge relay.
—
4
Fuel pump relay.
—
5
131
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing FusesE194305