ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
5
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing IntroductionE154903 E162384 E231157
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
damages the power point and may blow
the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. Locations
Power points may be in the following
locations:
•
On the instrument panel.
• Inside the glove box.
• Behind the driver's seat, upper trim
panel.
110 Volt AC Power Point
(If Equipped) WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point turns off when you
switch the ignition off, or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console. To gain access to the outlet contacts,
press the plug against the outlet and rotate
clockwise.
72
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Auxiliary Power PointsE194174
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
119
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Roadside Emergencies
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
162
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Vehicle Care
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING: Always follow
scheduled maintenance instructions,
regularly inspect your vehicle, and seek
repair for any damage or problem you
suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection.
Vehicle Health Report only monitors certain systems electronically monitored
by your vehicle and will not monitor or
report the status of any other system,
(such as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may result
in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information
• Scheduled maintenance
245
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing SYNC™
A
A/C
See: Climate Control.......................................... 66
About This Manual...........................................5
ABS See: Brakes.............................................................. 91
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................... 91
Accessories......................................................271 Exterior Style......................................................... 271
Interior Style.......................................................... 271
Peace of Mind....................................................... 271
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................156
Vertical Aim Adjustment Procedure...........156
Adjusting the Steering Wheel....................47
Airbag Disposal
...............................................38
Air Conditioning See: Climate Control.......................................... 66
Air Filter See: Changing the Engine Air Filter..............159
Appendices
....................................................294
At a Glance........................................................16
Audible Warnings and Indicators..............57 Fail-Safe Cooling Warning Chime.................. 57
Headlamps On Warning Chime...................... 57
Key in Ignition Warning Chime......................... 57
Parking Brake On Warning Chime.................. 57
Shift to Park Warning Chime............................ 57
Audio System.................................................214 General Information.......................................... 214
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................216
Accessing CD or MP3 Mode............................ 217
Accessing the Auxiliary Media Sources.............................................................. 216
Accessing the Folders........................................ 217
Accessing the Menu........................................... 217
Accessing the Phone Features....................... 217
Adjusting the Volume........................................ 217
Changing Radio Stations................................. 218
Ejecting the CD.................................................... 218
Fast Forwarding the Media............................. 218
Inserting a CD....................................................... 218Muting the Audio................................................
218
Playing or Pausing Media................................ 218
Rewinding the Media......................................... 218
Scanning the Audio........................................... 218
Selecting a Frequency Band.......................... 218
Setting the Memory Presets........................... 218
Switching Shuffle Mode On and Off...........218
Switching the Audio Unit On and Off.........218
Using Seek, Fast Forward and Reverse.............................................................. 219
Audio Unit - Vehicles With: AM/FM.......215 Accessing the Clock Settings......................... 215
Accessing the Sound Settings....................... 216
Adjusting the Volume........................................ 216
Changing Radio Stations................................. 216
Selecting the Audio Modes............................. 216
Setting the Memory Presets........................... 216
Switching the Audio Unit On and Off.........216
Using Seek, Fast Forward and Reverse.............................................................. 216
Automatic Transmission.............................87 Brake-Shift Interlock.......................................... 88
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 89
Putting your vehicle in or out of gear:...........87
Automatic Transmission Fluid Check.............................................................149
Automatic Transmission Fluid Filter............152
Checking Automatic Transmission Fluid.................................................................... 149
Auxiliary Power Points..................................72 110 Volt AC Power Point..................................... 72
12 Volt DC Power Point....................................... 72
Locations.................................................................. 72
Auxiliary Switches
........................................272
B
Battery See: Changing the 12V Battery...................... 153
Bonnet Lock See: Opening and Closing the Hood............141
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................152
Brakes..................................................................91 General Information............................................. 91
Breaking-In.......................................................116
319
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Index