2019 FORD E-350 display

Action and Description
Message
Get help from SYNC by using questions, helpful hints or asking you for
a specific action. To turn these prompts on or off:
PROMPTS
1.Press the OK button to select and scroll to select between On and
Off.
2. Press the
OK button when the desired selection appears in the
display. SYNC returns you to the Advanced menu.
1. Press
OK to select and then scroll through the languages. Choose
between English, Français and Español. Once selected, all of the
radio displays and prompts are in the selected language.
2. Press
OK when the desired selection appears in the display. If you
change the language setting, the display indicates that the system
is updating. When complete, SYNC returns you to the Advanced
menu.
LANGUAGES
Return to the factory default settings. This selection does not erase
your indexed information, for example phonebook, call history, text
messages or paired devices.
DEFAULTS
Press the
OK button to select and then press OK again when the
following message appears in the display.
RESTORE?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices, and return
the system to the factory default settings.
MASTER
RESET
Press OK to select. The display indicates when complete. SYNC returns
you to the Advanced menu.
Press
OK to select.
SYNC REBOOT
Press OK to select. You only need to pressthe OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is
rebooting. Wait 2-4 minutes before
attempting to execute a SYNC command
CONFIRM REBOOT?
Install applications you have downloaded.
INSTALL APP
Press the
OK button and scroll to select. Press the OK button to
confirm.
Access the Auto Version number as well as the FDN number.
SYSTEM INFO
Press the
OK button to select.
Exit the current menu.
RETURN
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SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 32). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 119).
Important information about the fuel pump
shut-off is in this chapter.
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Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
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Connecting to SYNC Services Using Voice Commands
Press the voice button and when prompted say:
Action and Description
Voice command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Services
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.
Once you are connected to SYNC Services, you can also say the following: Receive a list of available services from which to choose.
(what are my (options |
choices) | what can I say
| [available] commands)
To return to the Services main menu.
Services
Receive system help.
help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.
Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
SYNC Apps
Services 1. Press the
OK button. The display indicates the system is
connecting.
2. Press the
OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc-
tions.
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Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and Description
Voice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
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To Access Using the Phone Menu
Press the phone button to access the
SYNC phone menu on-screen. You can
then scroll to:
Menu item
Press OK to access a list
of available applications.
Mobile Apps
Scroll through the list of
available applications and
press OK to select a
particular app. Once an
app is running through
SYNC, you can access an
app’s menu by pressing the
MENU
button to first
access the SYNC menu.
Scroll until the app name followed by
"Menu", is displayed (such as, sticher
Menu), then press
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down. For more information, please visit: Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the
AUX button on the center
console.
Press the Menu button to the SYNC menu and scroll to: Action and description
Menu item
Press the
OK button.
SYNC-Media
Press the
OK button and scroll through the list of available
applications and select your desired app.
Mobile Apps
Scroll until the app name followed by
"Menu", is displayed (such as, Stitcher
Menu), then press
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down. For more information, please visit: Website
www.SYNCMyRide.com
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To Connect Using the System Menu
Plug the device into the USB port. See
USB Port (page 224).
Press the
AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to: Action and Description
Message
Press the
OK button.
SELECT SRC
Press the
OK button.
SYNC USB
Depending on how many digital media files are on your
connected device, the following message may appear in the
radio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can then
select one of the following:
PLAY ALL
ARTISTS
ALBUMS
GENRES
PLAYLISTS
TRACKS
EXPLORE USB
SIMILARMUSIC Exit the current menu.
RETURN
What's Playing?
When a track is playing, you can ask the
system to tell you what is currently playing.
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Action and Description
Message
Interact with SYNC-capable mobile applications on your
smartphone.
APPLICATIONS
Access available Bluetooth Device menu listings as well as
Advanced menu listings.
SYS SETTINGS
Press OK to exit the media menu.
EXIT MENU
1 The time required to complete this depends on the size of the media the system needs
to index. If autoplay is on, you can listen to media processed during indexing. If autoplay
is off, you cannot listen to music until the system finishes indexing media. SYNC is capable
of indexing thousands of average size media and notifies you if it reaches the maximum
indexing file size.
2 If you have already connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and line in ports to stream data
and music separately.
3 Some digital media players require both USB and line in ports to stream data and music
separately.
4 Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Accessing Your Play Menu
This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device. Make sure that your device is plugged into
the USB port and is turned on.
Press the
AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to select: Action and Description
Message
Press the
OK button.
PLAY MENU
If there are no media files to access, the display indicates there is no media. If there are
media files, you have the following options:
Press the
OK button. The first track title appears in the
display.
PLAY ALL
Play all indexed media (tracks) from your playing device in
flat file mode, one at a time in numerical order.
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