Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
244
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing SYNC™
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Side window deflectors*.
Interior Style
• Seat covers*.
Peace of Mind
• Backup alarm*.
• Ford Telematics*.
• Roadside assistance kits*. *Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
278
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Scheduled Maintenance
•
THERE ARE NO WARRANTIES OTHER
THAN THOSE THAT MAY EXPRESSLY
BE PROVIDED FOR YOUR NEW
VEHICLE.
Adobe
Contains Adobe® [Flash® Player] or
[AIR®] technology by Adobe Systems
Incorporated. This [Licensee Product]
contains [Adobe® Flash® Player]
[Adobe® AIR®] software under license
from Adobe Systems Incorporated,
Copyright ©1995-2009 Adobe
Macromedia Software LLC. All rights
reserved. Adobe, Flash and AIR are
trademarks of Adobe Systems
Incorporated.
End User Notice
Microsoft® Windows® Mobile for
Automotive Important Safety
Information
This system Ford SYNC contains software
that is licensed to Manufacturer FORD
MOTOR COMPANY by an affiliate of
Microsoft Corporation pursuant to a license
agreement. Any removal, reproduction,
reverse engineering or other unauthorized
use of the software from this system in
violation of the license agreement is strictly
prohibited and may subject you to legal
action.
Read and follow instructions: Before
using your Windows Automotive- based
system, read and follow all instructions
and safety information provided in this end
user manual ("User's Guide"). Not
following precautions found in this User's
Guide can lead to an accident or other
serious consequences. Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully. WARNING:
Operating certain
parts of this system while driving can
distract your attention away from the
road, and possibly cause an accident or
other serious consequences. Do not
change system settings or enter data
non-verbally (using your hands) while
driving. Stop the vehicle in a safe and
legal manner before attempting these
operations. This is important since while
setting up or changing some functions
you might be required to distract your
attention away from the road and
remove your hands from the wheel.
General Operation
Voice Command Control:
Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen:
Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time.
301
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Bulb Specification Chart............................212
C
Capacities and Specifications -
6.2L................................................................203
Alternative Engine Oil for Extremely Cold Climates........................................................... 207
Specifications..................................................... 204
Capacities and Specifications - 6.8L................................................................207
Alternative Engine Oil for Extremely Cold Climates............................................................. 212
Specifications..................................................... 209
Capacities and Specifications................198
Car Wash See: Cleaning the Exterior............................... 160
Catalytic Converter.......................................84
On-Board Diagnostics (OBD-II)..................... 85
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 85
Changing a Bulb............................................157 Lamp Assembly Condensation..................... 157
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 158
Replacing Front Parking Lamp and Direction Indicator Bulbs............................................... 158
Replacing Headlamp Bulbs............................ 157
Replacing Side Marker Bulbs......................... 158
Changing a Fuse...........................................139 Fuses....................................................................... 139
Changing a Road Wheel............................192 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 193
Tire Change Procedure..................................... 194
Changing the 12V Battery..........................153 Dual Batteries...................................................... 155
Reconnecting the Battery............................... 154
Changing the Engine Air Filter.................159
Changing the Wiper Blades......................155
Checking the Wiper Blades.......................155
Child Restraint and Seatbelt Maintenance..................................................31
Child Restraint Positioning.........................25
Child Safety
........................................................17
General Information............................................. 17
Cleaning Leather Seats
..............................164 Cleaning Products
.......................................160
Materials................................................................ 160
Cleaning the Engine.....................................162
Cleaning the Exterior
..................................160
Cleaning the Headlamps.................................. 161
Exterior Chrome Parts....................................... 161
Exterior Plastic Parts.......................................... 161
Stripes or Graphics.............................................. 161
Underbody............................................................. 161
Under Hood........................................................... 161
Cleaning the Instrument Panel and Instrument Cluster Lens.........................163
Cleaning the Interior
....................................163
Mirrors..................................................................... 163
Cleaning the Wheels
...................................165
Cleaning the Windows and Wiper Blades
............................................................162
Climate Control..............................................66
Coolant Check See: Engine Coolant Check............................ 144
Crash Sensors and Airbag Indicator........37
Cruise Control
..................................................47
Principle of Operation........................................ 96
Cruise control See: Using Cruise Control................................. 96
Customer Assistance
..................................124
D
Data Recording
..................................................7
911 Assist Privacy Notice...................................... 11
Comfort, Convenience and Entertainment Data........................................................................\
9
Event Data................................................................. 9
Service Data............................................................. 8
Services That Third Parties Provide...............10
Services That We Provide.................................. 10
Vehicles With a Modem..................................... 10
Vehicles With SYNC............................................. 10
Daytime Running Lamps............................50
Digital Radio...................................................219 HD Radio Reception and Station
Troubleshooting............................................ 220
Direction Indicators.......................................50
Doors and Locks
.............................................42
Driver and Passenger Airbags....................33 Children and Airbags........................................... 37
Passenger Airbag On and Off Switch ..........33
320
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Index
Gearbox
See: Transmission................................................ 87
General Information on Radio Frequencies...................................................39
General Maintenance Information........276 Multi-point Inspection...................................... 278
Owner Checks and Services........................... 277
Protecting Your Investment........................... 276
Why Maintain Your Vehicle?.......................... 276
Why Maintain Your Vehicle at Your Dealership?..................................................... 276
Getting Assistance Outside the U.S. and Canada...........................................................127
Getting the Services You Need
................124
Away From Home............................................... 124
H
Handbrake See: Parking Brake............................................... 92
Hazard Flashers
............................................120
Headlamp Adjusting See: Adjusting the Headlamps...................... 156
Headlamp Removal See: Removing a Headlamp........................... 157
Headrest See: Head Restraints.......................................... 69
Head Restraints
..............................................69
Heating See: Climate Control.......................................... 66
Hints on Controlling the Interior Climate............................................................67
Defogging the Side Windows in Cold Weather............................................................... 67
General Hints......................................................... 67
Quickly Cooling the Interior.............................. 67
Quickly Heating the Interior.............................. 67
Recommended Settings for Cooling.............67
Recommended Settings for Heating............67
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 67
Hints on Driving With Anti-Lock Brakes...............................................................91
Hood Lock See: Opening and Closing the Hood............141 I
Ignition Switch
.................................................74
In California (U.S. Only)..............................125
Information Displays.....................................58 General Information............................................ 58
Information Messages
.................................63
Brake System......................................................... 63
Fuel........................................................................\
.... 63
Maintenance.......................................................... 64
Tire........................................................................\
..... 64
Traction Control.................................................... 64
Trailer........................................................................\
65
Transmission .......................................................... 65
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................53
Instrument Lighting Dimmer
.....................50
Instrument Panel............................................16
Interior Mirror....................................................52
Automatic Dimming Mirror............................... 52
Manual Dimming Mirror..................................... 52
Introduction........................................................5
J
Jump Starting the Vehicle..........................121 Connecting the Jumper Cables...................... 121
Jump Starting....................................................... 122
Preparing Your Vehicle....................................... 121
Removing the Jumper Cables........................ 122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49 Flashing the Headlamp High Beam..............50
Headlamp High Beam........................................ 49
Lighting..............................................................49 General Information............................................ 49
Limited Slip Differential
..............................90
Load Carrying..................................................99
322
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Load Limit.........................................................99
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 103
Vehicle Loading - with and without a Trailer................................................................... 99
Locking and Unlocking
.................................42
Autolock Feature.................................................. 43
Autounlock Feature............................................. 43
Enabling or Disabling Autolock and Autounlock......................................................... 43
Illuminated Entry.................................................. 43
Power Door Locks................................................ 42
Remote Control..................................................... 42
Lug Nuts See: Changing a Road Wheel........................ 192
M
Maintenance
....................................................141
General Information........................................... 141
Manual Climate Control..............................66 Heater Only System............................................ 66
Manual Climate Control.................................... 66
Manual Seats
...................................................70
Manual Lumbar .................................................... 70
Moving the Seat Backward and Forward............................................................... 70
Recline Adjustment............................................. 70
Media Hub
......................................................224
Message Center See: Information Displays................................. 58
Mirrors See: Windows and Mirrors................................. 51
Mobile Communications Equipment......14
Motorcraft Parts - 6.2L...............................199
Motorcraft Parts - 6.8L
.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144 Resetting the Oil Life Monitoring
System............................................................... 144Oil Check
See: Engine Oil Check....................................... 143
Opening and Closing the Hood................141
Ordering Additional Owner's Literature.......................................................129
Obtaining a French Owner ’s Manual..........129
P
Parking Aids.....................................................94
Parking Brake...................................................92
Passive Anti-Theft System
.........................45
SecuriLock®........................................................... 45
PATS See: Passive Anti-Theft System..................... 45
Perchlorate.........................................................11
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats.......................................................71 Recline Adjustment.............................................. 71
Power Steering Fluid Check......................152
Power Windows...............................................51 Accessory Delay..................................................... 51
One-Touch Down.................................................. 51
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 192
R
Rear Axle...........................................................90
Rear Passenger Climate Controls
...........68
Setting the Blower Motor Speed................... 68
Switching the Rear Climate Control On and Off........................................................................\
. 68
Rear View Camera.........................................94 Using the Rear View Camera System..........94
Rear View Camera See: Rear View Camera..................................... 94
Recommended Towing Weights
............105
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 108
Reduced Engine Performance
..................116
Refueling...........................................................80 Fuel Filler Cap......................................................... 81
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
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Fuel system..........................................................
166
General................................................................... 165
Miscellaneous...................................................... 166
Removing Vehicle From Storage.................. 166
Tires........................................................................\
. 166
Ventilation See: Climate Control.......................................... 66
VIN See: Vehicle Identification Number.............201
Voice Control....................................................47
W
Warning Lamps and Indicators.................54 Airbag Warning Lamp......................................... 54
Anti-Lock Brake System Warning Lamp.................................................................... 55
Anti-Theft System............................................... 55
Battery...................................................................... 55
Brake System Warning Lamp.......................... 55
Check Fuel Cap..................................................... 55
Cruise Control Indicator..................................... 55
Direction Indicator................................................ 55
Engine Coolant Temperature Warning Lamp.................................................................... 55
Engine Oil................................................................ 55
Fasten Seatbelt Warning Lamp..................... 56
Headlamp High Beam Indicator..................... 56
Low Fuel Level Warning Lamp........................ 56
Low Tire Pressure Warning Lamp.................. 56
Powertrain Malfunction/Electronic Throttle Control................................................................ 56
Service Engine Soon........................................... 56
Tow Haul Indicator............................................... 57
Traction Control System................................... 56
Traction Control System Off............................ 56
Washer Fluid Check.....................................153
Washers See: Cleaning the Exterior............................... 160
See: Wipers and Washers................................. 48
Waxing..............................................................162
Wheel Nuts See: Changing a Road Wheel........................ 192
Wheels and Tires..........................................168 General Information.......................................... 168
Technical Specifications................................. 196
Windows and Mirrors.....................................51
Windshield Washers.....................................48 Windshield Wipers........................................48
Wiper Blades
See: Checking the Wiper Blades................... 155
Wipers and Washers.....................................48
326
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