WARNING: For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 203).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level.
WASHER FLUID CHECK WARNING:
If you operate your
vehicle in temperatures below 40°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 198). State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle
’s paint finish, wiper blades or
washer system.
CHANGING THE 12V BATTERY WARNING:
This vehicle may be
fitted with more than one battery,
removal of cable from only one battery
does not disconnect the vehicle
electrical system. Be sure to disconnect
cables from all batteries when
disconnecting power. Failure to do so
may cause serious personal injury or
property damage. WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide proper ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and/or damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners.
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash. For fabric, carpets, cloth seats and seats
equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 164).
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•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use. As a result of the above dimensional
differences, sport-utility vehicles, vans and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition.
These differences that make your vehicle
so versatile also make it handle differently
than an ordinary passenger car. TIRE CARE
Information About Uniform
Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
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You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label or Tire Label (affixed to either the
door hinge pillar, door-latch post,
or the door edge that meets the
door-latch post, next to the
driver's seating position), or Tire
Label located on the B-pillar or
the edge of the driver's door.
Failure to follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Note:
Do not reduce tire pressure
to change the ride characteristics
of the vehicle. If you do not
maintain the inflation pressure at
the levels specified by Ford, your
vehicle may experience a condition
known as shimmy. Shimmy is a
severe vibration and oscillation in
the steering wheel after the vehicle
travels over a bump or dip in the
road that does not dampen out by
itself. Shimmy may result from
significant under-inflation of the
tires, improper tires (load range,
size, or type), or vehicle
modifications such as lift-kits. In
the event that your vehicle
experiences shimmy, you should
slowly reduce speed by either lifting
off the accelerator pedal or lightly
applying the brakes. The shimmy
ceases as the vehicle speed
decreases.
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
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If your vehicle is equipped with
dual rear wheels it is
recommended that the front and
rear tires (in pairs) be rotated only
side to side. We do not
recommend splitting up the dual
rear wheels. Rotate them side to
side as a set. After tire rotation,
inflation pressures must be
adjusted for the tires new
positions in accordance with
vehicle requirements.
USING SNOW CHAINS
WARNING: Snow tires must be
the same size, load index, and speed
rating as those originally provided by
Ford. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury, and death. Additionally,
the use of non-recommended tires and
wheels could cause steering, suspension,
axle, transfer case, or power transfer unit
failure. It is also strongly advised to
follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver ’s
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles. The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need
to use cables, it is recommended that steel
wheels (of the same size and
specifications) be used, as cables may chip
aluminum wheels.
Note:
The suspension insulation and
bumpers help prevent vehicle damage. Do
not remove these components from your
vehicle when using snow tires and chains.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Use only SAE Class S chains.
• Install chains securely, verifying that
the chains do not touch any wiring,
brake lines or fuel lines.
• Drive cautiously. If you hear the chains
rub or bang against your vehicle, stop
and retighten the chains. If this does
not work, remove the chains to prevent
damage to your vehicle.
• Remove the tire chains when they are
no longer needed. Do not use tire
chains on dry roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
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Note:
The tire pressure monitoring system
indicator light illuminates when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
Note: Do not use wheels or lug nuts
different than the original equipment, as this
may damage the wheel or mounting system.
If you get a flat tire when driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See Tire Pressure Monitoring System
(page 188). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
the authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING:
Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired. A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1.
T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
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3.
Block both directions of the wheel that
is diagonally opposite to the wheel that
is being lifted.
4. Remove the spare tire and jack from the storage location.
5. Remove the wheel trim (if equipped) by inserting the tapered end of the lug
nut wrench behind the wheel cover or
hubcap and twist it off.
6. Loosen each wheel lug nut one-half turn counterclockwise, but do not
remove them until the wheel is raise
off the ground.
Jacking location Front axle jacking point: Place the jack
under the pin on the front surface of the
front axle. Note:
Do not place the jack under or on the
steering linkage. Rear axle jacking points: All models except
E-350 and E-450 dual rear wheel.
Rear axle jacking points: E-350 and E-450
dual rear wheel.
Installing the spare wheel and tire
1. Refer to the diagrams above to locate
the correct jacking point for your
vehicle.
2. Raise the vehicle by using the jack handle to turn the jack nut clockwise.
Once the flat tire is raised above the
ground, remove the lug nuts with the
lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered.
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The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 47).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access mobile applications.
mobile (apps | applica-
tions)
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Run a vehicle health report.
Vehicle Health (Report)
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