2019 FIAT 500E service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
284 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manualsmake it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
286 CUSTOMER ASSISTANCE

Fluid Check........................... .225
Master Cylinder ........................ .225
Parking .............................. .158
Warning Light ...........................92
Bulb Replacement ......................... .182
Bulbs, Light .......................... .154, 182
Camera, Rear ............................ .172
Capacities, Fluid .......................... .256
Car Washes .............................. .249
Cellular Phone ........................... .273
Certification Label ......................... .173
Chains, Tire ............................. .245
Changing A Flat Tire ....................... .226
Charging .................................22
AC Level 1 ..............................22
AC Level 2 ..............................35
Cordset ................................24
Indicator ...............................32
Times ..................................36
Troubleshooting ..........................28
Checking Your Vehicle For Safety ...............152
Checks, Safety ............................ .152
Child Restraint ........................... .135Child Restraints
Booster Seats ........................... .139
Child Seat Installation .....................148
How To Stow An unused ALR Seat Belt ........145
Infant And Child Restraints .................138
Lower Anchors And Tethers For Children .......141
Older Children And Child Restraints ...........138
Seating Positions ........................ .140
Cleaning Wheels ............................... .244
Climate Control ............................65
Automatic ........................... .66, 71
Compact Disc (CD) Maintenance ................279
Compact Spare Tire ........................ .242
Contract, Service .......................... .284
Cooling System Cooling
Capacity........................ .256
Selection Of Coolant (Antifreeze) .............257
Corrosion Protection ....................... .249
Cruise Control (Speed Control) .................165
Cruise Light ...............................99
Cupholders ...............................80
Customer Assistance ....................... .282
Customer Programmable Features ...............261
Cybersecurity ............................ .260
12
INDEX 289

Lights............................... .58, 154
AirBag......................... .92, 123, 152
Brake Assist Warning ..................... .106
Brake Warning ...........................92
Bulb Replacement ....................... .182
Cruise .................................99
Daytime Running .........................58
Dimmer Switch, Headlight ...................58
Exterior .............................. .154
Headlights ..............................58
High Beam ..............................59
High Beam/Low Beam Select .................58
Instrument Cluster ........................58
Lights On Reminder .......................58
Park ............................... .59, 99
Passing ............................. .58, 59
Seat Belt Reminder ........................94
Security Alarm ...........................42
Service ............................... .182
Traction Control ........................ .106
Turn Signals .....................58, 60, 99, 154
Warning Instrument Cluster Descriptions ........99
Loading Vehicle ........................... .173
Tires................................. .230Locks
Power Door .............................46
Lubrication, Body ......................... .223
Lug Nuts/Bolts ........................... .255
Maintenance Free Battery .....................215
Maintenance, General ...................... .216
Maintenance Procedures ..................... .216
Maintenance Schedule .......................211
Manual Service ............................... .286
Master Cylinder Brakes ............................... .225
Memory Seat ..............................49
Mirrors ..................................56
Automatic Dimming .......................56
Electric Powered ..........................57
Heated ............................. .56, 58
Outside ................................56
Rearview ...............................56
Modifications/Alterations V
ehicle .................................5
Mopar Parts ............................. .285
MP3 Control ............................. .273
292 INDEX

Schedule, Maintenance.......................211
Seat Belt Reminder ..........................94
Seat Belts .............................114,152
Child Restraints ........................ .135
Energy Management Feature ................120
Extender ...............................119
Front Seat .......................114,115,117
Inspection ............................. .152
Lap/Shoulder Belt Operation ................117
Lap/Shoulder Belts .......................115
Lap/Shoulder Belt Untwisting ...............119
Operating Instructions .....................117
Pregnant Women ........................ .120
Pretensioners .......................... .120
Rear Seat ..............................115
Reminder ..............................114
Seat Belt Extender ........................119
Seat Belt Pretensioner .....................120
Untwisting Procedure .....................119
Seat Belts Maintenance ...................... .251
Seats ....................................47
Adjustment .............................47
Heated .................................50
Rear Folding .............................47
Tilting .................................47 Security Alarm
.............................42
Selection Of Coolant (Antifreeze) ...............257
Sentry Key Key Programming .........................42
Sentry Key (Immobilizer) ......................41
Service Assistance ......................... .282
Service Contract .......................... .284
Service Manuals .......................... .286
Settings Personal .............................. .261
Shoulder Belts .............................115
Side View Mirror Adjustment ...................56
Signals, Turn ..................... .58, 60, 99, 154
Snow Chains (Tire Chains) ....................245
Snow Tires .............................. .241
Spare Tires ........................ .241, 242, 243
Speed Control Cancel ............................... .168
Resume .............................. .168
Speed

Control (Cruise Control) .................165
Starting ................................ .157
Button .................................39
Steering Power ............................... .164
Tilt Column .............................55
294 INDEX

Wheel, Heated...........................55
Wheel, Tilt ..............................55
Steering Wheel Audio Controls .................272
Storage ...................................80
Storage, Vehicle .............................72
Stuck, Freeing ............................ .206
Sun Roof .................................75
Supplemental Restraint System – Air Bag ..........124
Telescoping Steering Column ...................55
Temperature Control, Automatic (ATC) ............71
Tilt Steering Column .........................55
Time Delay Headlight ...............................58
Tire And Loading Information Placard ............230
Tire Markings ............................ .227
Tires......................... .154, 234, 241, 247
Aging (Life Of Tires) ..................... .238
Air Pressure ........................... .234
Chains ............................... .245
Changing ............................. .226
Compact Spare ......................... .242
General Information ...................234, 241
High Speed ............................ .236
Inflation Pressure ....................... .235Jacking
............................... .226
Life Of Tires ........................... .238
Load Capacity ...................... .230, 231
Pressure Monitoring System (TPMS) ............96
Quality Grading ........................ .247
Radial ............................... .236
Replacement ........................... .239
Rotation .............................. .246
Safety ............................ .226, 234
Snow Tires ............................ .241
Spare Tires ......................... .241, 243
Spinning .............................. .237
Tread Wear Indicators .....................238
Wheel Nut Torque ....................... .255
Tire Safety Information ...................... .226
T
ire Service Kit ............194, 195, 196, 197, 200, 201
To Open Hood .............................78
Towing ................................. .175
Disabled Vehicle ........................ .207
Recreational ........................... .175
Towing Behind A Motorhome ..................175
Traction ................................ .176
Traction Control .......................... .103
Trailer Towing ............................ .175
12
INDEX 295

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.