2019 DODGE JOURNEY service reset

NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Supplemental Active
Head Restraints (AHR)/Resetting Active Head Re-
straints (AHR)” in “Safety” for further information.
WARNING!
• All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Active Head Restraint (Tilted)
54 GETTING TO KNOW YOUR VEHICLE

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in second gear (for four-speed transmission) or third gear
(for six-speed transmission) regardless of which forward
gear is selected. PARK, REVERSE, and NEUTRAL will
continue to operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows the vehicle
to be driven to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (top gear). The transmission will auto-
matically shift into Overdrive if the following conditions
are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
6
STARTING AND OPERATING 243

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will influence
when the “Change Oil” or “Oil Change Required” message
is displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering, and transmission (4-
speed only) and fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 313

If the fluid level is low, add fluid through the dipstick tube
to bring it to the proper level. Do not overfill. After adding
any quantity of oil through the dipstick tube, wait at least
two minutes for the oil to fully drain into the transmission
before rechecking the fluid level.
NOTE:If it is necessary to check the transmission below
the operating temperature, the fluid level should be be-
tween the two COLD (lower) holes on the dipstick with the
fluid at approximately 80°F (27°C). If the fluid level is
correctly established at 80°F (27°C), it should be between
the HOT (upper) reference holes when the transmission
reaches 180°F (82°C). Remember it is best to check the level
at the normal operating temperature.
8. Check for leaks. Release the parking brake.
CAUTION!
• Using a transmission fluid other than the manufac-
turer ’s recommended fluid may cause deterioration
in transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid specifications.
(Continued)
CAUTION! (Continued)
•Dirt and water in the transmission can cause serious
damage. To prevent dirt and water from entering the
transmission after checking or replenishing fluid,
make sure that the dipstick cap is re-seated properly.
Fluid Level Check — Six-Speed Automatic
Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. An
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit an authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
8
SERVICING AND MAINTENANCE 339

•Automatic download and update of a phone book, if
supported, begins as soon as the Bluetooth wireless
phone connection is made to the Uconnect Phone, for
example, after you start the vehicle.
• A maximum of 2,000 entries per phone will be down-
loaded and updated every time a phone is connected to
the Uconnect Phone.
• Depending on the maximum number of entries down-
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if available,
the previously downloaded phonebook is available for
use.
• Only the phonebook of the currently connected mobile
phone is accessible.
• This downloaded phonebook cannot be edited or de-
leted on the Uconnect Phone. These can only be edited
on the mobile phone. The changes are transferred and
updated to Uconnect Phone on the next phone connec-
tion.
Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed. To change the 911/Help number, follow these steps:
1. Press the “Phonebook” button on the touchscreen from
the Phone main screen.
2. Press the “911/Help” button on the touchscreen. Press the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
• Redial
438 MULTIMEDIA

To change the Emergency or Towing Assistance numbers
follow these steps.
1. Press the “Phonebook” button from the Phone mainscreen.
2. Press the “Favorites” button on the touchscreen. Scroll to the bottom of the list to locate the Emergency and
Towing Assistance Favorites.
3. Press the “+” Options button on the touchscreen.
4. Press the “+” next to appropriate Favorite that is to be altered. 5. The Options pop-up will appear and you can choose
between Editing the number or resetting the number to
default.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available and sup-
ported by Bluetooth on your mobile service plan. For
example, if your mobile service plan provides three-way
calling, this feature can be accessed through the Uconnect
Phone. Check with your mobile service provider for the
features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
•Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
• Favorites
• Mobile Phonebook
• Recent Call Log
Emergency And Breakdown Assistance
460 MULTIMEDIA

On With Wipers..........................65
Passing ................................64
Switch .................................64
Time Delay ..............................65
Head Restraints ............................52
Heated Mirrors .............................61
Heated Seats ...............................50
Heater, Engine Block ....................... .232
High Beam/Low Beam Select (Dimmer) Switch ......64
Hitches Trailer Towing .......................... .263
Holder, Coin ............................. .122
Holder, Cup ............................. .124
HomeLink (Garage Door Opener) ...............113
Hood Prop .............................. .107
Hood Release ............................ .107
Ignition ..................................22
Switch .................................22
Immobilizer (Sentry Key) ......................27
Inside Rearview Mirror .......................58
Instrument Cluster ......................... .137
Descriptions ........................... .154
Display ........................... .138, 140
Engine Oil Reset ........................ .139Instrument Panel Lens Cleaning
................369
Interior Appearance Care .....................368
Interior Fuses ............................ .283
Interior Lights ..............................67
Intermittent Wipers (Delay Wipers) ...............70
Introduction ................................4
Inverter Power ............................... .130
iPod/USB/MP3 Control ..................... .415
Jacking Instructions ........................ .293
Jack Location ............................ .290
Jack Operation ........................ .293, 341
Jump Starting ............................ .300
Key Fob Panic Alarm .............................19
Programming Additional Key Fobs ..........21, 28
Key Fob Battery Service (Remote Keyless Entry) .....20
Key Fob Programming (Remote Keyless Entry) ......21
Key-In Reminder ............................
24
Keyless Enter-N-Go ..................... .33, 231
Passive Entry ............................33
Passive Entry Programming ..................33
Keys ....................................17
508 INDEX