2019 DODGE JOURNEY MULTIMEDIA

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S., 1-800-363-4869 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24-Hour Road-
side Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system. You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then if
you push the Voice Command
button and say “Send
Voicemail Password,” the Uconnect Phone will then 10
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send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored when dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could push the Voice Command
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and Detailed
Voice Response Length.
1. Push the MORE button on the faceplate, then press the “Settings” button on the touchscreen.
2. Press the “Display” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you of
your phone and network status when you are attempting
to make a phone call using Uconnect Phone. The status is
given for network signal strength and phone battery
strength.
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Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing via
the mobile phone keypad, the user must exercise caution
and take precautionary safety measures). By dialing a
number with your connected Bluetooth mobile phone, the
audio will be played through your vehicle’s audio system.
The Uconnect Phone will work the same as if you dial the
number using a voice command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that
the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect Phone, you will still be able
to hear the conversation coming from the other party, but
the other party will not be able to hear you. To mute the
Uconnect Phone simply press the “Mute” button on the
Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be transferred
from your mobile phone to the Uconnect Phone without
terminating the call. To transfer an ongoing call from your
connected mobile phone to the Uconnect Phone or vice
versa, press the “Transfer” button on the Phone main
screen.
Connect Or Disconnect Link Between the Uconnect
Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect Phone paired mobile
phone and the Uconnect Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect
Phone
Voice Command
For best performance:
• Adjust the rearview mirror to provide at least ½ inch
(1 cm) gap between the overhead console (if equipped)
and the mirror.
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•Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking during
a Voice Command period.
Performance is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather condition
NOTE:
• Even though the system is designed for users speaking
in North American English, French, and Spanish accents,
the system may not always work for some. •
When navigating through an automated system such as
voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send.”
• Storing names in the phonebook when the vehicle is not
in motion is recommended.
• It is not recommended to store similar sounding names
in the Uconnect Phonebook.
• Phonebook (Downloaded and Uconnect Phone Local)
name recognition rate is optimized when the entries are
not similar.
• Numbers must be spoken in single digits. “800” must be
spoken “eight-zero-zero” not “eight hundred.”
• You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing num-
ber combinations may not be supported.
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Far End Audio Performance
Audio quality is maximized under:
•Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather conditions
• Operation from the driver’s seat
• Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and not
the Uconnect Phone
• Echo at the phone far end can sometimes be reduced by
lowering the in-vehicle audio volume
Bluetooth Communication Link
Mobile phones have been found to lose connection to the
Uconnect Phone. When this happens, the connection can
generally be reestablished by switching the phone off/on.
Your mobile phone is recommended to remain in Bluetooth
ON mode.
Power-Up
After switching the ignition key from OFF to either the ON
or ACC position, or after a language change, you must wait
at least 15 seconds prior to using the system.
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Voice Tree
Uconnect Hands-Free Calling
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NOTE:
•You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send a
message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
• You can replace “Mobile” with “Home,” “Work” or
“Other.”
• You can replace “Incoming Calls” with “Outgoing Calls”
or “Missed Calls.”
• Messaging commands only work if the Uconnect system
is equipped with this feature and the mobile phone
supports messaging over Bluetooth.
• You can replace “248 555 1212” with any phone number
supported by your Mobile phone.
• You can replace “4” with any message number shown on
the screen.
• If your phone does not support phonebook download or
call log download over Bluetooth than these commands
will return a response that the contact does not exist in
the phonebook. •
Available Voice Commands are shown in bold face and
underlined in the gray shaded boxes.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user ’s
authority to operate the equipment.
UCONNECT PHONE (UCONNECT 3/3 NAV)
Uconnect Phone is a voice-activated, hands-free, in-vehicle
communications system. Uconnect Phone allows you to
dial a phone number with your mobile phone.
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Uconnect Phone supports the following features:
Voice Activated Features:
•Hands Free dialing via Voice (“Call John Smith Mobile”
or, “Dial 248 555 1212”).
• Hands Free text to speech listening of your incoming
SMS messages.
• Hands Free text messaging (“Send a message to John
Smith Mobile”).
• Redialing last dialed numbers (“Redial”).
• Calling Back the last incoming call number (“Call
Back”).
• View Call logs on screen (“Show incoming calls,” “Show
Outgoing calls,” “Show missed Calls,” “Show Recent
Calls”).
• Searching Contacts phone number (“Search for John
Smith Mobile”).
Screen Activated Features
• Dialing via Keypad using touchscreen.
• Viewing and Calling contacts from Phonebooks dis-
played on the touchscreen. •
Setting Favorite Contact Phone numbers so they are
easily accessible on the Main Phone screen.
• Viewing and Calling contacts from Recent Call logs.
• Reviewing your recent Incoming SMS.
• Sending a text message via the touchscreen.
• Listen to Music on your Bluetooth Device via the
touchscreen.
• Pairing up to ten phones/audio devices for easy access
to connect to them quickly.
NOTE: Your phone must be capable of SMS messaging via
Bluetooth for messaging features to work properly. Your
mobile phone’s audio is transmitted through your vehicles
audio system; the system will automatically mute your
radio when using the Uconnect Phone. For Uconnect
customer support, visit the following website:
• U.S. residents - visit UconnectPhone.com or call 1-877-
855-8400.
• Canadian residents - visit UconnectPhone.com or call
1-800-465-2001 (English) or 1-800-387-9983 (French).
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