2019 DODGE GRAND CARAVAN towing

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheels OFF The Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) maxspeed
• 15 miles (24 km) maxdistanceWheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to
Gear Selector Override in this section
for instructions on shifting the transmission out of PARK
for towing.
330 IN CASE OF EMERGENCY

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Do not push or tow this vehicle with another vehicle
as damage to the bumper fascia and transmission
may result.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed
equipment is not available, and the transmission is oper-
able, the vehicle may be flat towed (with all four wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h). If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), it must be towed with the front wheels
OFF the ground (using a flatbed truck, or wheel lift
equipment with the front wheels raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than 15
miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from im-
proper towing is not covered by the New Vehicle
Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
7
IN CASE OF EMERGENCY 331

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if nec-
essary. XXX X X X X
Inspect the brake linings, replace as
necessary. XXX X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace cabin/air conditioning filter. X X X X X X X
Replace spark plugs. (**) X
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes first. XX
Change automatic transmission fluid
and filter if using your vehicle for
any of the following: police, taxi,
fleet, or frequent trailer towing. XX
8
SERVICING AND MAINTENANCE 337

To minimize the possibility of catalytic converter damage:
•Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
• You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
(Continued)
WARNING! (Continued)
•Keep hands, tools, clothing, and jewelry away from
the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition to the
OFF mode. The fan is temperature controlled and can
start at any time the ignition is in the ON mode.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032) by an authorized dealer.
Check the front of the A/C condenser for any accumulation
of bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the condenser.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts, and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE COOLANT
PRESSURE CAP WHEN THE COOLING SYSTEM IS HOT.
350 SERVICING AND MAINTENANCE

Tire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Tire And Loading Information Placard
364 SERVICING AND MAINTENANCE

Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consultthis manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
8
SERVICING AND MAINTENANCE 365

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
374 SERVICING AND MAINTENANCE

Roadside Assistance/Towing Assistance
If you need roadside assistance:
•Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.”
NOTE: You should program the desired Towing Assistance
phone number using the Voice Command system. To do
this, push the Phone
button and say “Setup,” fol-
lowed by “Towing Assistance.” When prompted say
1-800-521-2779 for U.S., 1-800-363-4869 for Canada, 55-
14-3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico.
Paging
To learn how to page, refer to “Working With Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to work
properly with the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
With Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can push the Voice Com-
mand
button and say the sequence you wish to enter,
followed by the word “Send.” For example, if required
to enter your PIN followed with a pound, (3746#),you
can push the Voice Command
button and say, “3 7 4
6 # Send.” Saying a number, or sequence of numbers,
followed by “Send,” is also to be used for navigating
through an automated customer service center menu
structure, and to leave a number on a pager.
444 MULTIMEDIA