2019 DODGE DURANGO Vehicle Warranty

Temperature Grades
The Temperature grades are A (the highest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissipate
heat, when tested under controlled conditions on a specified indoor
laboratory test wheel.
Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of perfor-
mance, which all passenger vehicle tires must meet under the Federal
Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel, than the
minimum required by law.
WARNING!
The temperature grade for this tire is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading, either separately or in combina-
tion, can cause heat buildup and possible tire failure.
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES24

TIRE WARRANTY
Tire Limited Warranty And Adjustment Policy
When a tire is removed from service due to a covered warranty condition
under a tire manufacturer ’s “Limited Warranty Program”, you may be
eligible for a free tire replacement or a comparable new tire on a
“prorated basis”.
Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation, intentional alteration, and misuse,
are excluded from the Limited Warranty Program. The Limited Warranty
Program expires when your tires either wear to a specified tread depth,
and/or after a period of time from the date of purchase, as stated in the
Tire Warranty in this manual.
NOTE:Refer to the Tire Warranty in this manual for specific information
relating to the tire manufacturer ’s limited warranty for the tires installed
on your vehicle. If you have any questions regarding the limited tire
warranty coverage, contact your local authorized dealer or your local
authorized tire dealer.
Disclaimer:
THE TIRE MANUFACTURER’S LIMITED WARRANTY PROGRAM,
THE DETAILS OF WHICH CAN BE FOUND IN THIS MANUAL, THE
TIRE MANUFACTURER’S WEBSITE OR AT ANY AUTHORIZED SER-
VICE CENTER ARE IN LIEU OF ALL OTHER REMEDIES OR WAR-
RANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE,
INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR MER-
CHANTABILITY. THE TIRE MANUFACTURER EXPRESSLY DIS-
CLAIMS LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL, LOSS OF REPUTATION, PUNITIVE OR ANY OTHER
DAMAGE, COST OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
WARNING!
Refer to the Owner ’s Manual online for complete warning informa-
tion that could prevent accidents, injuries and even deaths.
TIRE WARRANTY
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WARNING!
Death, serious injury and/or property damage may result from tire
failure due to tire damage and/or improper tire maintenance.
•All tires (including spare) should be inspected regularly by a
qualified technician for signs of wear, and signs of damage, such as
puncture, impact, improper maintenance, under-inflation or over-
inflation and overloading.
• Only qualified persons should repair tires. See Rubber Manufac-
turer ’s Association (RMA) established repair procedures at www.r-
ma.org for information on proper repair procedures.
• Only specially trained persons should mount tires.
Check Your Tires For Damage
Frequent (at least monthly) inspection of your tires for signs of damage,
uneven tread wear and their general condition is important for safety.
Impacts, penetrations, cracks, knots, bulges or air loss always require tire
removal and expert inspection.
NOTE: All tire warranties are made by the tire manufacturer. Tires are
not covered under your New Vehicle Limited Warranty.
TIRE WARRANTY
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BFGOODRICH TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich brand passenger or light truck
tire, you are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential that
you also read and understand the safety and maintenance recommenda-
tions for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich brand passenger and light truck tires, used in normal service
on the vehicle on which they were originally fitted and in accordance
with the maintenance recommendations and safety warnings contained
in the attached owner ’s manual, are covered by this warranty against
defects in workmanship and materials for the life of the original usable
tread, or 6 years from the date of purchase, whichever occurs first. At that
time, all warranties, express or implied, expire. The life of the original
usable tread is the original tread down to the level of the tread wear
indicators - 2/32 nds of an inch (1.6 mm) of tread remaining. Date of
purchase is documented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, coverage will be based on the date of
manufacture. Replacement will be made in accordance with the terms
and conditions described under “How Replacement Charges are Calcu-
lated”. Note: your vehicle manufacturer may provide additional tire
warranty coverage over and above what is provided by BFGoodrich.
Consult your vehicle owner ’s manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
•Road hazard injury (e.g., a cut, snag, bruise, impact damage or
puncture);
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair;
BFGOODRICH TIRES
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•Misapplication, improper maintenance, racing, underinflation, overin-
flation or other abuse;
• Operation without a properly functioning low pressure warning
system, for Comp T/A® ZR SSS tires;
• Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as wheel misalignment, (a measured tread difference
of 2/32 nds of an inch (1.6 mm) or more across the tread on the same
tire);
• Accident, fire, chemical corrosion, tire alteration or vandalism;
• Flat spotting caused by improper storage or brake lock;
• The adding of liquid, solid or gaseous materials other than air, nitrogen
or carbon dioxide (for example, waterbase sealers or balancing
substances);
• Ozone or weather checking.
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials
A tire which becomes unserviceable due to a condition covered by this
workmanship and materials limited warranty will be replaced with a
comparable new BFGoodrich brand tire, free of charge, when 2/32 nds of
an inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whichever is more beneficial to you) and within 12 months of the date of
purchase. The cost of mounting and balancing the tire is included. Yo u
pay the cost of any other service charges and applicable taxes.
When more than 2/32 nds of an inch (1.6 mm) of the original tread has
been worn (or more than 25%, whichever is more beneficial to you) or
after 12 months from the date of purchase, you must pay the cost of a
comparable new BFGoodrich brand passenger or light truck replacement
tire on a pro rated basis. The retailer shall determine the charge by
multiplying the percentage of the original usable tread worn by the
current selling price at the adjustment location or the price on the current
BFGoodrich brand Base Price List, whichever is lower. This list is based
on a predetermined price intended to fairly represent the actual selling
price of the tire.
You pay the cost of mounting, balancing, and or any other service
charges and applicable taxes.
BFGOODRICH TIRES
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WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty you must
present your tire(s), your vehicle, and your original invoice to a partici-
pating BFGoodrich brand tire retailer. BFGoodrich brand tire retailers are
listed in the yellow pages under “Tire Dealers-Retail”. Personal identifi-
cation (i.e. Driver ’s License, Credit Card, etc.) and vehicle registration
may be required.You pay any service charges for normal vehicle and
tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
loss of use of vehicle, inconvenience or incidental or consequential
damages.
Tires presented for claim remain the property of the consumer and
BFGoodrich brand accepts no responsibility for loss of, or damage to,
tires which are in the custody or control of a BFGoodrich tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
available for further inspection. Tires accepted for claim become the
property of Michelin North America Inc.
No BFGoodrich brand representative, employee or retailer has the
authority to make or imply any representation, promise or agreement,
which in any way varies from the terms of this limited warranty. This
limited warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information.
When service is required:
1. Contact a participating BFGoodrich tire retailer listed in your yellow pages.
2. If additional assistance is needed in locating a BFGoodrich retailer, please call or write to Consumer Relations as listed on page 43.
BFGOODRICH TIRES
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You should have complete confidence in your new BFGoodrich tires. Still
it’s important to register your tires in the event that we need to contact
you. For online tire registration, visit
www.tireregistration.com.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS
AND/OR INSTRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
TIRE DISABLEMENT SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact
damage, improper inflation, overloading or other conditions resulting
from use or misuse. Tire failures, such as a rapid air loss or a tread and
belt detachment, may increase risk of injury or death and/or property
damage. To reduce the risk of a tire failure, BFGoodrich recommends you
thoroughly read and follow the recommendations in this BFGoodrich
Limited Warranty/Owner ’s Manual, the vehicle owner ’s manual, tire
placard information, and tire sidewall information regarding safety
warnings, proper tire use and maintenance.
CONTROLLABILITY
CONTROLLING A VEHICLE WHEN A TIRE FAILURE OCCURS
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or
the vehicle may pull toward the side of the failed tire. If possible, step on
the accelerator momentarily to maintain forward momentum and ensure
vehicle control.
It is important that you DO NOT BRAKE OR ABRUPTLY TURN THE
STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering wheel
firmly while steering to remain in your lane. Once the vehicle has slowed
and is fully under control, apply the brakes gently; safely pull over to the
shoulder and come to a stop. Inspect the tires. If one or more tires look
flat or low, show detachment or other damage, remove tire assembly and
replace it with a properly inflated spare. Bumps or bulges may indicate
detachment within the tire body and require inspection by a qualified tire
technician.
BFGOODRICH TIRES30

DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in sudden
tire destruction. If tires are supplied as original equipment, refer to the
tire decal on the vehicle (check vehicle and/or vehicle owner ’s manual
for decal location) for the recommended operating pressures. For replace-
ment tires, the correct inflation pressure will be provided by your tire
retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum. However,
do not exceed the maximum pressure rating indicated on the tire
sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR TIRES,
INCLUDING THE SPARE, AT LEAST ONCE EACH MONTH
Failure to maintain correct inflation may result in improper vehicle
handling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury. Therefore,
inflation pressures should be checked at least once each month and
always prior to long distance trips. This applies to all tires, including
sealant types, and Self-Supporting tires which are as susceptible to losing
air pressure as any other type of tire if not properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by
simply looking at them. It is almost impossible to “feel or hear” when a
tire is being run underinflated or nearly flat. Tires must be checked
monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words, before
they have been driven on. Driving, even for a short distance, causes tires
to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than three
minutes or more than one mile, (1.6 km) the tires become hot and the
pressures will increase by approximately 4 psi. Therefore when the tire
pressure is adjusted under these conditions, it should be increased to a
gauge reading of 4 psi greater than the recommended cold inflation
pressure.
BFGOODRICH TIRES
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