2019 DODGE DURANGO steering

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

INSTRUMENT PANEL
Instrument Panel
1 — Instrument Cluster Display Controls6 — Ignition
2 — Paddle Shifters 7 — Climate Controls
3 — Multifunction Lever (Behind Steering Wheel) 8 — Uconnect System
4 — Instrument Cluster 9 — Switch Panel
5 — Speed Controls 10 — Glove Compartment
10 GRAPHICAL TABLE OF CONTENTS

▫Keyless Enter-N-Go — Passive Entry .........35
▫ Automatic Unlock On Exit Feature
— If Equipped .........................40
▫ Automatic Door Locks — If Equipped .........40
▫ Child-Protection Door Lock System
— Rear Doors .........................40
 SEATS ................................41
▫ Manual Adjustment (Front Seats) ............42
▫ Manual Adjustment (Rear Seats) .............45
▫ Power Adjustment (Front Seats) — If Equipped . .52
▫ Power Passenger Seat Adjustment
— If Equipped .........................54
▫ Driver Memory Seat — If Equipped ..........55
▫ Heated Seats — If Equipped ...............58
▫ Front Ventilated Seats — If Equipped .........61
 HEAD RESTRAINTS ......................62
▫ Supplemental Active Head Restraints — Front
Seats .................................62 ▫
Head Restraints — Rear Seats ...............65
▫ Head Restraint Removal — Rear Seats .........65
▫ Power Folding Third Row Head Restraints ......66
 STEERING WHEEL .......................67
▫ Manual Tilt/Telescoping Steering Column
— If Equipped .........................67
▫ Power Tilt/Telescoping Steering Column
— If Equipped ..........................68
▫ Heated Steering Wheel — If Equipped .........69
 MIRRORS ..............................70
▫ Inside Day/Night Mirror — If Equipped ......70
▫ Automatic Dimming Mirror — If Equipped .....70
▫ Outside Mirrors ........................71
▫ Outside Automatic Dimming Mirrors — If
Equipped .............................71
▫ Power Mirrors .........................72
▫ Heated Mirrors — If Equipped .............73
14 GETTING TO KNOW YOUR VEHICLE

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.3
GETTING TO KNOW YOUR VEHICLE 29

Reclining The Seatback
The angle of the seatback can be adjusted forward or
rearward. Push the seatback switch forward or rearward,
the seat will move in the direction of the switch. Release the
switch when the desired position is reached.
WARNING!
•Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
• Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat belt.
• Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision you could slide under the seat belt,
which could result in serious injury or death.
CAUTION!
Do not place any article under a power seat or impede
its ability to move as it may cause damage to the seat
controls. Seat travel may become limited if movement
is stopped by an obstruction in the seat’s path.
Driver Memory Seat — If Equipped
This feature allows the driver to store up to two different
memory profiles for easy recall through a memory switch.
Each memory profile contains desired position settings for
the driver seat, side mirrors, and power tilt and telescopic
steering column (if equipped) and a set of desired radio
station presets. Your key fob can also be programmed to
recall the same positions when the unlock button is
pushed.
NOTE: Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and the other
key fob can be linked to memory position 2.
The memory seat switch is located on the driver ’s door
trim panel. The switch consists of three buttons:
• The set (S) button, which is used to activate the memory
save function.
3
GETTING TO KNOW YOUR VEHICLE 55

•The (1) and (2) buttons which are used to recall either of
two pre-programmed memory profiles.
Programming The Memory Feature
NOTE: To create a new memory profile, perform the
following:
1. Cycle the vehicle’s ignition to the ON/RUN position (do not start the engine). 2. Adjust all memory profile settings to desired prefer-
ences (i.e., seat, side mirror, power tilt and telescopic
steering column [if equipped], and radio station pre-
sets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The instrument cluster dis-
play will display which memory position has been set.
NOTE:
• Memory profiles can be set without the vehicle in PARK,
but the vehicle must be in PARK to recall a memory
profile.
• To set a memory profile to your key fob, refer to
“Linking And Unlinking The Remote Keyless Entry Key
Fob To Memory” in this section.
Linking And Unlinking The Remote Keyless Entry
Key Fob To Memory
Your key fobs can be programmed to recall one of two
pre-programmed memory profiles by pushing the unlock
button on the key fob.
Memory Seat Switch
56 GETTING TO KNOW YOUR VEHICLE

A recall can be canceled by pushing any of the memory
buttons during a recall (S, 1, or 2), or by pushing any of the
seat adjustment switches. When a recall is canceled, the
driver’s seat and steering column (if equipped) stop mov-
ing. A delay of one second will occur before another recall
can be selected.
Easy Entry/Exit Seat
This feature provides automatic driver seat positioning to
enhance driver mobility when entering and exiting the
vehicle.
The distance the driver seat moves depends on where you
have the driver seat positioned when you cycle the vehi-
cle’s ignition to the OFF position.
•When you cycle the vehicle’s ignition to the OFF posi-
tion, the driver seat will move about 2.4 inches (60 mm)
rearward if the driver seat position is greater than or
equal to 2.7 inches (67.7 mm) forward of the rear stop.
The seat will return to its previously set position when
you cycle the vehicle’s ignition to the ACC or RUN
position. •
The Easy Entry/Easy Exit feature is disabled when the
driver seat position is less than 0.9 of an inch (22.7 mm)
forward of the rear stop. At this position, there is no
benefit to the driver by moving the seat for Easy Exit or
Easy Entry.
Each stored memory setting will have an associated Easy
Entry and Easy Exit position.
NOTE: The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The Easy Entry/
Exit feature is enabled (or later disabled) through the
programmable features in the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia”.
Heated Seats — If Equipped
On some models, the front and rear seats may be equipped
with heaters located in the seat cushions and seat backs.
58 GETTING TO KNOW YOUR VEHICLE

NOTE:
•The head restraints can only be folded downward using
the Headrest Fold button. The head restraints must be
raised manually when occupying the third row.
• Do not fold if there are passengers seated in the third
row seats.
STEERING WHEEL
Manual Tilt/Telescoping Steering Column — If
Equipped
This feature allows you to tilt the steering column upward
or downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping lever is located below
the steering wheel at the end of the steering column. To unlock the steering column, push the lever downward
(toward the floor). To tilt the steering column, move the
steering wheel upward or downward as desired. To
lengthen or shorten the steering column, pull the steering
wheel outward or push it inward as desired. To lock the
steering column in position, push the lever upward until
fully engaged.Tilt/Telescoping Lever
3
GETTING TO KNOW YOUR VEHICLE 67