2019 DODGE DURANGO service

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
If applicable, refer to the Owner ’s Manual Supplement for
related information.
NOTE:After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate
than other types of vehicles. This vehicle has a higher
ground clearance and a higher center of gravity than many
passenger vehicles. It is capable of performing better in a
wide variety of off-road applications. Driven in an unsafe
manner, all vehicles can go out of control. Because of the
higher center of gravity, if this vehicle is out of control it
may roll over while some other vehicles may not.
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INTRODUCTION 5

NOTE:When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition with
the push of a button, as long as the key fob is in the
passenger compartment. The Keyless Push Button Ignition has three operating
modes which are labeled and will illuminate when in
position. The three modes are OFF, ACC, and ON/RUN.
Keyless Push Button Ignition
1 — OFF
2 — ACC
3 — ON/RUN
24 GETTING TO KNOW YOUR VEHICLE

If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
30 GETTING TO KNOW YOUR VEHICLE

NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see an authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraint Systems/Resetting Active
Head Restraints (AHR)” in “Safety” for further informa-
tion.
WARNING!
•All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Active Head Restraint (Tilted)
64 GETTING TO KNOW YOUR VEHICLE

CAUTION!
Interior air enters the Rear Automatic Temperature
Control System through an intake grille, located in the
right side trim panel behind the third row seats. The
heater outlets are located in the right side trim panel,
just behind the sliding door. Do not block or place
objects directly in front of the inlet grille or heater
outlets. The electrical system could overload causing
damage to the blower motor.
Rear Temperature Control
To change the temperature in the rear of the vehicle, push
the temperature buttons. The rear temperature settings are
displayed in the rear ATC panel.
When rear controls are locked by the front system, the Rear
Temperature Lock symbol on the ATC panel is illuminated
and any rear overhead adjustments are ignored.
When the Sync feature is active, the rear temperature is
synchronized to the driver ’s temperature setting. If the rear
temperature is changed, the Sync feature will deactivate.
Operating Tips
NOTE:Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
Summer Operation
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. A
solution of 50% OAT (Organic Additive Technology) cool-
ant that meets the requirements of FCA Material Standard
MS.90032 and 50% water is recommended. Refer to “Fluids
and Lubricants” in “Technical Specifications” for proper
coolant selection.
Winter Operation
Use of the Air Recirculation mode during winter months is
not recommended because it may cause window fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of service (i.e.,
vacation) for two weeks or more, run the air conditioning
system at idle for about five minutes, in fresh air with the
blower setting on high. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
102 GETTING TO KNOW YOUR VEHICLE

Window Fogging
Interior fogging on the windshield can be quickly removed by
turning the mode selector to Defrost. The Defrost/Floor mode
can be used to maintain a clear windshield and provide
sufficient heating. If side window fogging becomes objection-
able, increase blower speed to improve airflow and clearing of
the side windows. Vehicle windows tend to fog on the inside
in mild but rainy or humid weather.
NOTE:
•Recirculate without A/C should not be used for long
periods, as fogging may occur.
• Automatic Temperature Controls (ATC) will automati-
cally adjust the climate control settings to reduce or
eliminate window fogging on the front windshield.
When this occurs, recirculation will be unavailable.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
•Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
(Continued)
CAUTION! (Continued)
interior surface of the window. Use a soft cloth and a
mild washing solution, wiping parallel to the heat-
ing elements. Labels can be peeled off after soaking
with warm water.
• Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the win-
dow.
• Keep all objects a safe distance from the window.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions, such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
Winter months, make sure the air intake is clear of ice,
slush, and snow.
A/C Air Filter
The climate control system filters outside air containing
dust, pollen and some odors. Strong odors cannot be totally
filtered out. Refer to “Dealer Service” in “Servicing And
Maintenance” for filter replacement instructions.
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GETTING TO KNOW YOUR VEHICLE 103