2019 DODGE DURANGO phone

3. Select “Customer Care” to speak with a SiriusXMGuardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
• U.S. residents visit: www.siriusxm.com/guardian.
• Canadian residents visit: www.siriusxm.ca/guardian.
Vehicle Health Report/Alert (4C/4C NAV)
Your vehicle will send you a monthly email report, which
summarizes the performance of your vehicle’s key systems
so you can stay on top of your vehicle’s maintenance needs
if you are registered for SiriusXM Guardian. Your vehicle
will also send you Vehicle Health Alerts when it detects
issues with its key systems that need your attention. For
further information, refer to your Uconnect Owner ’s
Manual Supplement.
Mobile App (4C/4C NAV)
You’re only a few steps away from using remote com-
mands and sending a destination from your phone to your
vehicle. To use the Uconnect Mobile App:
1. Once you have registered your SiriusXM Guardian
services, download the Uconnect App to your mobile
device. Use your Owner Account login and password to
open the app.
2. Once on the “Remote” screen, you can begin using Remote Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if equipped.
Mobile App
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Siri Eyes Free — If Equipped
Siri lets you use your voice to send text messages, select
media, place phone calls and much more. Siri uses your
natural language to understand what you mean and re-
sponds back to confirm your requests. The system is
designed to keep your eyes on the road and your hands on
the wheel by letting Siri help you perform useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep you can ask Siri to play podcasts
and music, get directions, read text messages and many
other useful requests.
Uconnect 4 Siri Eyes Free Available
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Do Not Disturb
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes
on the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed calls
and text messages while you were using Do Not Disturb.Do Not Disturb can automatically reply with a text mes-
sage, a call or both, when declining an incoming call and
send it to voicemail.
Automatic reply messages can be:
•
“I am driving right now, I will get back to you shortly.”
• Create a custom auto reply message up to 160 characters.
NOTE: Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be selected
so you can still place a second call without being inter-
rupted by incoming calls.
NOTE:
• Reply with text message is not compatible with iPhones.
• Auto reply with text message is only available on
phones that support Bluetooth MAP.Android Auto — If Equipped
NOTE: Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto features
may or may not be available in every region and/or
language.
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Android Auto allows you to use your voice to interact with
Android’s best-in-class speech technology through your
vehicle’s voice recognition system, and use your smart-
phone’s data plan to project your Android powered smart-
phone and a number of its apps onto your Uconnect
touchscreen. Connect your Android 5.0 (Lollipop), or
higher, to one of the media USB ports, using the factory-
provided USB cable, and press the new Android Auto icon
that replaces your “Phone” icon on the main menu bar to
begin Android Auto. Push and hold the VR button on the
steering wheel, or press and hold the “Microphone” icon
within Android Auto, to activate Android’s VR, which
recognizes natural voice commands, to use a list of your
smartphone’s features:
•Maps
• Music
• Phone
• Text Messages
• Additional Apps
Android Auto On 7-inch Display
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Refer to your Uconnect Owner ’s Manual Supplement for
further information.
NOTE:Requires compatible smartphone running Android
5.0 Lollipop or higher and download app on Google Play.
Android, Android Auto, and Google Play are trademarks
of Google Inc.
Apple CarPlay — If Equipped
NOTE: Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple CarPlay features
may or may not be available in every region and/or
language.
Apple CarPlay allows you to use your voice to interact
with Siri through your vehicle’s voice recognition system,
and use your smartphone’s data plan to project your
iPhone and a number of its apps onto your Uconnect
touchscreen. Connect your iPhone 5, or higher, to one of
the media USB ports, using the factory-provided Lightning
cable, and press the new CarPlay icon that replaces your
“Phone” icon on the main menu bar to begin Apple
CarPlay. Push and hold the VR button on the steering
wheel, or press and hold the “Home” button within Apple
CarPlay, to activate Siri, which recognizes natural voice
commands to use a list of your iPhone’s features:
• Phone
• Music
• Messages
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•Maps — if equipped
• Additional Apps — if equipped
Refer to your Uconnect Owner ’s Manual Supplement for
further information.
NOTE:Requires compatible iPhone. See dealer for phone
compatibility. Data plan rates apply. Vehicle user interface
is a product of Apple. Apple CarPlay is a trademark of
Apple Inc. iPhone is a trademark of Apple Inc., registered
in the US and other countries. Apple terms of use and
privacy statements apply.
Apple CarPlay On 7-inch Display
Apple CarPlay On 8.4-inch Display
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Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the manufac-
turer has installed special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any hearing or
speech impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United States, can
communicate with the manufacturer by dialing 1-800-380-
CHRY.
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CUSTOMER ASSISTANCE 575

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.11
CUSTOMER ASSISTANCE 577