2019 DODGE DURANGO wheel

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............372
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .372
 BULB REPLACEMENT ................... .378
▫ Replacement Bulbs .....................378
▫ Bulb Replacement ..................... .380
 FUSES ............................... .382
▫ General Information .....................383
▫ Underhood Fuses ..................... .384
 JACKING AND TIRE CHANGING ...........390
▫ Jack Location ........................ .391
▫ Spare Tire Stowage .....................392
▫ Spare Tire Removal .....................392
▫ Preparations For Jacking .................394
▫ Jacking Instructions .....................395 ▫
Road Tire Installation .................. .401
 JUMP STARTING ....................... .401
▫ Preparations For Jump Start ...............402
▫ Jump Starting Procedure ..................403
 IF YOUR ENGINE OVERHEATS .............404
 MANUAL PARK RELEASE .................405
 FREEING A STUCK VEHICLE ..............408
 TOWING A DISABLED VEHICLE ............409
▫ Rear Wheel Drive Models ................411
▫ All Wheel Drive Models ..................412
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .412
 EVENT DATA RECORDER (EDR) ............413
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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IN CASE OF EMERGENCY 373

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
374 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY

Bulb Replacement
NOTE:Lens fogging can occur under certain atmospheric
conditions. This will usually clear as atmospheric condi-
tions change to allow the condensation to change back into
a vapor. Turning the lamps on will usually accelerate the
clearing process.
High Intensity Discharge Headlamps (Bi-Xenon) —
If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off. Because of this, you should not
attempt to service a headlamp bulb yourself. If a head-
lamp bulb fails, take your vehicle to an authorized dealer
for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service. NOTE:
On vehicles equipped with High Intensity Dis-
charge (HID) headlamps, when the headlamps are turned
on, there is a blue hue to the lamps. This diminishes and
becomes more white after approximately 10 seconds, as the
system charges.
Bi-Halogen Headlamps — If Equipped
1. Turn the steering wheel to the left to replace the bulb from the right hand lamp, or to the right to replace the
bulb from the left hand lamp.
2. Turn the access cap located on the wheel liner counter- clockwise to remove from liner.
3. Locate the headlamp bulb access cap through the open- ing in the wheel liner.
4. Firmly grasp the access cap and rotate counterclockwise to remove lamp housing.
5. Firmly grasp the low/high beam bulb and connector assembly and rotate counterclockwise to remove from
housing.
6. Disconnect the electrical connector and then connect the replacement bulb.
380 IN CASE OF EMERGENCY

7. Install the bulb and connector assembly into the head-lamp housing and rotate clockwise to lock in place.
8. Install the bulb access cap in the headlamp housing and rotate clockwise to lock it in place.
9. Install the access cap in the wheel liner and rotate clockwise to lock it in place.
CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with an oily surface, clean the
bulb with rubbing alcohol.
Front Turn Signal
1. Open the hood.
2. Turn the turn signal bulb one–quarter turn counter-clockwise to remove from housing.
3. Disconnect the electrical connector and replace the bulb.
CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with an oily surface, clean the
bulb with rubbing alcohol.
Front Fog Lamps
1. Reach through the cutout in the splash shield and rotate the bulb’s electrical connector one-quarter turn counter-
clockwise and remove it from the fog lamp housing.
2. Remove the bulb from the connector and install the replacement bulb.
3. Install the bulb and connector assembly into the fog lamp housing and rotate the connector one-quarter turn
clockwise to lock it in place.
CAUTION!
• Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
(Continued)
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IN CASE OF EMERGENCY 381

CavityCartridge Fuse Micro Fuse Description
F90/F91 –20 Amp Yellow Power Outlet (Rear Seats) Selectable
F92 –10 Amp Red Rear Console Lamp — If Equipped
F93 –20 Amp Yellow Cigar Lighter
F94 –10 Amp Red Shifter/Transfer Case Module
F95 –10 Amp Red Rear Camera / Blind Spot Sensor — If
Equipped
F96 –10 Amp Red Rear Seat Heater Switch/Flashlamp Charger
— If Equipped
F97 –20 Amp Yellow Rear Heated Seats & Heated Steering Wheel
— If Equipped
F98 –20 Amp Yellow Ventilated Seats/Front Heated Seats — If
Equipped
F99 –10 Amp Red Climate Control/Driver Assistance Systems
Module/HALF/Park Assist
F100 –10 Amp Red Active Damping — If Equipped
F101 –15 Amp Blue In Car Temperature Sensor/Humidity Sensor
F102 –15 Amp Blue Spare
F103 –10 Amp Red Cabin Heater (Diesel Engine Only)/Rear
HVAC — If Equipped
F104 –20 Amp Yellow Power Outlets (Instrument Panel/Center
Console/Rear Cargo — If Equipped)
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IN CASE OF EMERGENCY 389

CAUTION!
•When installing the power distribution center cover,
it is important to ensure the cover is properly posi-
tioned and fully latched. Failure to do so may allow
water to get into the power distribution center and
possibly result in an electrical system failure.
• When replacing a blown fuse, it is important to use
only a fuse having the correct amperage rating. The
use of a fuse with a rating other than indicated may
result in a dangerous electrical system overload. If a
properly rated fuse continues to blow, it indicates a
problem in the circuit that must be corrected.
JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
390 IN CASE OF EMERGENCY