2019 DODGE DURANGO ECO mode

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

The Remote Start Abort message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the remote start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15-minute cycle.
NOTE:
•If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times with
the key fob. However, the ignition must be cycled by
pushing the START/STOP button twice (or the ignition
switch must be cycled to the ON/RUN position) before
you can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
28 GETTING TO KNOW YOUR VEHICLE

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.3
GETTING TO KNOW YOUR VEHICLE 29

A recall can be canceled by pushing any of the memory
buttons during a recall (S, 1, or 2), or by pushing any of the
seat adjustment switches. When a recall is canceled, the
driver’s seat and steering column (if equipped) stop mov-
ing. A delay of one second will occur before another recall
can be selected.
Easy Entry/Exit Seat
This feature provides automatic driver seat positioning to
enhance driver mobility when entering and exiting the
vehicle.
The distance the driver seat moves depends on where you
have the driver seat positioned when you cycle the vehi-
cle’s ignition to the OFF position.
•When you cycle the vehicle’s ignition to the OFF posi-
tion, the driver seat will move about 2.4 inches (60 mm)
rearward if the driver seat position is greater than or
equal to 2.7 inches (67.7 mm) forward of the rear stop.
The seat will return to its previously set position when
you cycle the vehicle’s ignition to the ACC or RUN
position. •
The Easy Entry/Easy Exit feature is disabled when the
driver seat position is less than 0.9 of an inch (22.7 mm)
forward of the rear stop. At this position, there is no
benefit to the driver by moving the seat for Easy Exit or
Easy Entry.
Each stored memory setting will have an associated Easy
Entry and Easy Exit position.
NOTE: The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The Easy Entry/
Exit feature is enabled (or later disabled) through the
programmable features in the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia”.
Heated Seats — If Equipped
On some models, the front and rear seats may be equipped
with heaters located in the seat cushions and seat backs.
58 GETTING TO KNOW YOUR VEHICLE

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Front Heated Seats
The front heated seat control buttons are located within the
climate or controls screen of the touchscreen.
You can choose from HI, LO, or OFF heat settings. The
indicator arrows in touchscreen buttons indicate the level
of heat in use. Two indicator arrows will illuminate for HI,
and one for LO. Turning the heating elements off will
return the user to the radio screen. •
Press the heated seat button
once to turn the HI
setting on.
• Press the heated seat buttona second time to turn
the LO setting on.
• Press the heated seat buttona third time to turn the
heating elements off.
NOTE:
• Once a heat setting is selected, heat will be felt within
two to five minutes.
• The engine must be running for the heated seats to
operate.
• The level of heat selected will stay on until the operator
changes it.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
seats can be programmed to come on during a remote start.
This feature can be programmed through the Uconnect
system. Refer to “Uconnect Settings” in “Multimedia” for
further information.
3
GETTING TO KNOW YOUR VEHICLE 59

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Rear Heated Seats — If Equipped
On some models, the two rear outboard seats may be
equipped with heated seats. There are two heated seat
switches that allow the rear passengers to operate the seats
independently. The heated seat switches for each heater are
located on the rear of the center console. You can choose from HI, LO, or OFF heat settings. Amber
indicator lights in each switch indicate the level of heat in
use. Two indicator lights will illuminate for HI, one for LO
and none for OFF.
•
Push the switchonce to turn the HI setting on.
•Push the switcha second time to turn the LO
setting on.
• Push the switcha third time to turn the heating
elements off.
Rear Heated Seat Switches
60 GETTING TO KNOW YOUR VEHICLE

The level of heat selected will stay on until the operator
changes it.
WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Front Ventilated Seats — If Equipped
Located in the seat cushion and seat back are fans that
draw the air from the passenger compartment and move
air through fine perforations in the seat cover to help keep
the driver and front passenger cooler in higher ambient
temperatures. The fans operate at two speeds, HI and LO. The front ventilated seats control buttons are located
within the Uconnect system. You can gain access to the
control buttons through the climate screen or the controls
screen.
•
Press the ventilated seat button
once to choose HI.
•Press the ventilated seat buttona second time to
choose LO.
• Press the ventilated seat buttona third time to turn
the ventilated seat off.
NOTE: The engine must be running for the ventilated seats
to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the venti-
lated seats can be programmed to come on during a remote
start.
This feature can be programmed through the Uconnect
system. Refer to “Uconnect Settings” in “Multimedia” for
further information.
3
GETTING TO KNOW YOUR VEHICLE 61

WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driv-
ing with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow
this warning may result in serious injury or death.
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element that helps
warm your hands in cold weather. The heated steering
wheel has only one temperature setting. Once the heated
steering wheel has been turned on, it will stay on until the
operator turns it off. The heated steering wheel may not
turn on when it is already warm.
The heated steering wheel control button is located on the
center of the instrument panel below the touchscreen and
within the climate or controls screen of the touchscreen.
•Push the heated steering wheel button
once to turn
the heating element on.
• Push the heated steering wheel buttona second time
to turn the heating element off.
NOTE: The engine must be running for the heated steering
wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
steering wheel can be programmed to come on during a
remote start.
This feature can be programmed through the Uconnect
system. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
• Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion, or other physical conditions must exercise care
when using the steering wheel heater. It may cause
burns even at low temperatures, especially if used
for long periods.
• Do not place anything on the steering wheel that
insulates against heat, such as a blanket or steering
wheel covers of any type and material. This may
cause the steering wheel heater to overheat.
3
GETTING TO KNOW YOUR VEHICLE 69