2019 CITROEN RELAY key

90
Driving with the doors locked may make
access to the passenger compartment by
the emergency services more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a
short time.
When purchasing a second-hand
vehicle:
-

e
nsure that you are given the
confidential card,
-

h
ave the keys recorded by a CITROËN
dealer to ensure that the keys in your
possession are the only ones which
can start the vehicle.
Confidential card
It contains the identification code necessary for
any work carried out by a CITROËN dealer on
the electronic immobiliser system. This code is
hidden by a
film, which should be removed only
if necessary.
Keep your card in a
safe place, never inside the
vehicle.
When undertaking a
long trip or journey,
however, it is advisable to take it with you along
with your personal papers.
Starting-switching off the
engine
Ignition switch
Avoid attaching heavy objects to the key
or the remote control, which weigh down
on its blade in the ignition switch and
could cause a


malfunction.
Starting the engine
F With the parking brake applied and the gearbox in neutral, turn the key to the MAR
position.
The period of illumination of the warning lamp
depends on the climatic conditions.
With the engine hot, the warning lamp comes
on for a
few moments, you can start the engine
without waiting.
F

W
hen the engine starts, release the key.Engine immobiliser warning lamp
If this warning lamp comes on, use
another key and have the faulty key
checked by a
CITROËN dealer.
Switching off the engine
F Immobilise the vehicle.
F T urn the key to the STOP position.
STOP
position: immobiliser.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated. F

W
ait for this warning lamp to
go off then operate the starter
( AV V position) until the engine
starts.
This is given to you on delivery of your vehicle
with the duplicate keys.
Driving

91
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited
to low or minus temperatures.
Battery standby system
If the vehicle is not to be used for a prolonged
p eriod, such as for winter storage, for example,
it is strongly recommended that the battery
be placed on standby in order to protect it and
optimise its ser vice life.
When the battery is on standby, access to
the vehicle is only possible by unlocking
the vehicle using the key in the lock barrel
in the driver's door.
After the battery is switched off, the
information (time, date, radio stations,
etc.) is stored.
To take the battery out of standby:
F

T
urn the key to the MAR position.
F

S
tart the engine normally (AV V position).
To place the battery on standby:
F

S
witch off the engine ( STOP position). F

P
ress the red button, then turn the key to
the B AT T position.
The battery goes into standby about 7 minutes
later.
This time is necessary to:
-

A
llow the user to get out of the vehicle and
lock the doors with the remote control.
-

E
nsure that all of the vehicle's electrical
systems are deactivated.
Parking brake
Applying
F Pull the parking brake lever up to immobilise your vehicle.
F

C
heck that the parking brake is applied
firmly before leaving the vehicle.
There is no advantage in engaging a
gear after
parking the vehicle, particularly if the vehicle is
loaded.
When parking on a
slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
In the exceptional case of use of the
parking brake when the vehicle is moving,
apply the brake by pulling gently to avoid
locking the rear wheels (risk of skidding).
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Driving

93
Stop & Start
The Stop & Start system puts the engine
temporarily into standby – STOP mode – during
stops in the traffic (red lights, traffic jams, etc.).
The engine restarts automatically – START
mode – as soon as you wish to move off.
Restart is instantaneous, quick and silent.
Per fect for urban use, the Stop & Start system
reduces fuel consumption and exhaust
emissions and offers the comfort of complete
silence when stationary.
Going into engine STOP
mode
With the vehicle stationary, put the gear lever
into neutral, then release the clutch pedal.This indicator lamp comes on in the
instrument panel and the engine
goes into standby.
Automatic stopping of the engine is only
possible after the vehicle has exceeded
a
speed of about 6 mph (10 km/h), to avoid
repeated stopping of the engine when
driving slowly. Never leave your vehicle before turning off
the ignition with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not triggered when:
-
t he system is initialising,
-

t
he driver's door is open,
-

t
he driver's seat belt is not fastened,
-

t
he air conditioning is on,
-

t
he rear screen demisting is on,
-

t
he windscreen wipers are on fast wipe,
-

r
everse gear is engaged for a parking
manoeuvre,
-
s

ome special conditions (battery charge,
engine temperature, particle filter
regeneration, braking assistance, exterior
temperature, etc.) where the engine is
needed to assure control of a
system.-

d
uring intensive use of Stop & Start, it
may be deactivated to conser ve starting
ability; go to a CITROËN dealer to have the
function reactivated.
This indicator lamp in the instrument
panel flashes for a few seconds,
then goes off.
This operation is perfectly normal.
Going into engine START
mode
With the vehicle in gear, automatic engine
restarting is only allowed by fully depressing
the clutch pedal.
This indicator lamp goes off and the
engine restarts.
If the driver takes no action on the vehicle for
3
minutes after an automatic restart in START
mode, the system stops the engine definitively.
The engine can then only be restarted using
t h e key.
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Driving

94
Special cases: START mode
activated automatically
The START mode may be triggered
automatically in the following circumstances:
-
t
he vehicle is free-wheeling on a gradient,
-

t
he windscreen wipers are on fast wipe,
-

t
he air conditioning is on,
-

t
he engine has been stopped for around
3
minutes with Stop & Start,
-
s

ome special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine
is needed to control a
system or the vehicle.
In this case, a message appears
in the instrument panel screen,
accompanied by this indicator lamp,
which flashes for a
few seconds,
then goes off.
This operation is perfectly normal. While in STOP mode with a
manual
gearbox, if a gear is engaged without fully
depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to
allow restarting.
With the engine stopped in STOP
mode, if the driver unfastens their
seat belt and opens a
front door, the
engine can only be restarted using
the ignition key. There is an audible
signal, accompanied by flashing of
this indicator lamp, and the display
of a
message.
Deactivation
If the system has been deactivated
in STOP mode, the engine restarts
immediately.
It is necessary to deactivate the
Stop & Start system if you want to
allow continuous operation of the air
conditioning.
The button indicator lamp remains on.
F

P
ress this button at any time to deactivate
the system.
Illumination of the button indicator lamp,
accompanied by a message in the instrument
panel screen, confirms that the instruction has
been registered.
Driving

116
Fuel
The capacity of the tank is about 90 litres.
F uel tanks of different capacities may be fitted,
60
and 120 litres, depending on the engine.
Low fuel level
When the E (Empty) level is
reached, this warning lamp lights up.
You then have around 10
to 12 litres in
reser ve, depending on the capacity of the tank
and the engine.
Refuel without delay to avoid running out of
fuel.
Refilling
The fuel tank must be filled with the engine
off .
F

O
pen the fuel filler flap.
F

H
old the black cap with one hand.
F

W
ith the other hand, insert the key, then
turn it anticlockwise. A label inside the fuel flap reminds you of the
type of fuel to use.
When filling the tank to the top, do not continue
beyond the 3
rd cut off of the nozzle; this could
cause malfunctions.
F

A

fter filling the fuel tank, lock the black cap
and close the flap.
With Stop & Start, never refuel with the
system in STOP mode; you must switch
off the ignition with the key.
F

R

emove the black cap and hook it onto the
clip located on the inside of the flap.
Fuel system cut-off
In the event of a collision, a device
a utomatically cuts off the fuel supply to the
engine and the vehicle's electrical supply.
It switches on the hazard warning lamps and
the courtesy lamps, as well as unlocking the
doors.
Following an impact and before restoring
the supply, check that there is no leak of
fuel or sparks so as to avoid any risk of
fire.
F

T
o restore the fuel supply, press the first
button, located on the front right side.
Practical information

120
For more information on the Technical
data of the vehicle and particularly on
weights and towable loads, refer to the
corresponding section.
You will then have information on your vehicle's
ability to tow a
trailer, a caravan, a boat, etc.
We recommend the use of genuine
CITROËN towbars and their harnesses
that have been tested and approved from
the design stage of your vehicle, and
that the fitting of the towbar is entrusted
to a
member of the CITROËN dealer
network.
These genuine towbars are compatible
with the operation of the rear parking
sensors and the reversing camera, if your
vehicle is so equipped.
If the towbar is not fitted by a
CITROËN
dealer, it must still be fitted in accordance
with the vehicle manufacturer's
instructions.Towbar with quickly
detachable towball
Presentation
This genuine manufacturer towball can be
fitted and removed quickly and easily. These
operations do not require the use of any tools.
1. Carrier.
2. Connection socket.
3. Safety eye.
4. Detachable towball.
5. Locking/unlocking wheel.
6. Security key lock with removable cap.
7. Key reference label. For more information on the Technical
data
of the vehicle and particularly on
weights and towable loads, refer to the
corresponding section.
A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is
no longer in contact with the towball (gap
of around 5
mm).
Adhere to the applicable law in the country
in which you are driving.
These values are also given in the sales
brochures.
Practical information

121
Before each use
Check that the towball is correctly locked by
verifying the following points:
-
t
he green mark on the locking wheel is in line
with the green mark on the towball,
-

t
he locking wheel is in contact with the towball,
-

t
he security lock is locked and the key
removed; the locking wheel can no longer be
operated,
-

t
he towball must not be able to move in its
carrier; test by trying to shake it with your hand.
During use
Never release the locking system with
a trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight – GV W), the trailer, or the sum of
the two (the Gross Train Weight – GTW).
Following use
When travelling without a trailer or load on
a towbar-mounted carrier, the towball must be
removed and the protective plug inserted in
the carrier. This measure applies particularly
where the towball might obscure visibility of the
number plate or its lighting.
Fitting the towball
F Below the rear bumper, remove the protective plug from the towball carrier.
F

I
nsert the end of the towball 4 into the
carrier 1
and push it upwards; locking will
take place automatically. The locking wheel 5
turns a quarter of a turn
anti-clockwise; take care to keep your hands
clear!
F

C
heck that the mechanism has correctly
locked in to place (position A ).
F

C
lose the lock 6 using the key.
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Practical information

122
Removing the towball
F Always remove the key. The key cannot be removed when the lock is open.
F

C
lip the cap onto the lock.
F

R
emove the protective cover from the
towball.
F

A
ttach the trailer to the towball.
F

A
ttach the trailer cable to the safety
eye 3
on the carrier.
F

C
onnect the trailer plug to the socket 2 on
the carrier. F

D
isconnect the trailer plug from the
socket 2
on the carrier.
F

D
etach the trailer cable from the safety
eye 3
on the carrier.
F

D
etach the trailer from the towball.
F

R
efit the protective cover to the towball.
F

R
emove the cap from the lock and press it
onto the head of the key. F

I
nsert the key into the lock 6
.
F
O
pen the lock using the key.
F
H
old the towball 4 firmly in one hand; using
the other hand, pull and turn the locking
wheel 5
fully in a clockwise direction; do not
release the locking wheel.
Practical information