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16
The preset stations do not function (no sound,
87.5 MHz is displayed, etc.). An incorrect waveband is selected.
Press the BAND button to return to the
waveband (FM, FM2, DAB, AM) on which the
stations are preset.
The traffic announcement (TA) is displayed. I
do not receive any traffic information. The radio station is not part of the regional
traffic information network.Tune to a radio station which broadcasts traffic
information.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS function to allow the system
to see if a more power ful transmitter is within
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park). Have the aerial checked by a dealer.
Sound cut-outs of 1 to 2
seconds in radio
mode. During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
Bluetooth® audio system

17
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral device may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed
in the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Media"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB socket. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manually activate the MTP profile on the
smartphone (USB settings menu).
.
Bluetooth® audio system

18
QUESTIONRESPONSESOLUTION
I am unable to access my voicemail. Few telephones or ser vice providers allow the
use of this function.Call the voicemail, via the telephone menu,
using the number provided by your operator.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when
pairing the telephone.Accept or confirm access by the system to the
contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to
the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating
systems) have their own specific aspects in the
pairing procedure and some telephones are not
compatible.Before starting the pairing procedure, delete
the pairing of the telephone from the system
and
of the system from the telephone, so as to
see the compatibility of the telephones.
Telephone
Bluetooth® audio system

1
CITROËN Connect Radio
Multimedia audio system –
Applications – Bluetooth®
telephone
Contents
First steps

2
S

teering mounted controls
3
M

enus
4
A

pplications

5
Radio
6
DAB (Digital Audio Broadcasting) radio

8
M

edia 9
Telephone


10
Settings


16
Frequently asked questions

1
8The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the message Energy
Economy Mode signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Radio

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of
the screen, you can switch between pages
either by tapping the tab for the desired page,
or by using a finger, sliding the pages to the left
or to the right.
Press in the grey zone to go back a level or
confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper banner of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel. Selecting the sound source (depending on
equipment):
-
F M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with the
possibility of entering a multitude of
settings (radio presets, audio settings,
ambiences, etc.); these settings are taken
into account automatically.
Press the back arrow to go back a level or
confirm.
CITROËN Connect Radio

4
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
Radio (rotate): automatic search for
the previous/next station.
Media (rotate): previous/next track,
move in a list.
Short press : confirm a selection; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.Menus
Applications
Depending on equipment/Depending on version.
Access configurable equipment.
Radio Media
Depending on equipment/Depending on version.
Select an audio source or radio
station.
Telephone
Depending on equipment/Depending on version.
Connect a telephone by Bluetooth®.
Operate certain applications on
a smartphone connected via
MirrorLink
TM, CarPlay® or Android
Auto.
CITROËN Connect Radio

9
Media
USB socket
Insert the USB memory stick in the USB socket
or connect the USB device to the USB socket
using a suitable cable (not supplied).To protect the system, do not use a USB
hub. The playlists are updated every time the
ignition is switched off or a USB memory stick
is connected. The lists are memorised: if they
are not modified, the subsequent loading time
will be shorter.
Auxiliary socket (AUX)
Depending on equipment
This source is only available if "Auxiliary input"
has been checked in the audio settings.
Connect the portable device (MP3 player, etc.)
to the auxiliary Jack socket using an audio
cable (not supplied).
First adjust the volume of your portable device
(to a high level). Then adjust the volume of your
audio system.
Operation of controls is via the portable device.
Selecting the sourceIf the "DAB" station being listened to is
not available on FM, or if the "FM-DAB
Tracking" is not activated, the sound will
cut out while the digital signal is too weak.
The system builds playlists (in temporary
memory), an operation which can take from
a few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time. Press Radio Media
to display the
primary page.
Press the " SOURCES " button.
Choose the source.
Bluetooth® audio streaming
Streaming allows you to listen to music from
your smartphone.
The Bluetooth profile must be activated; first
adjust the volume on your portable device (to a
high level).
Then adjust the volume of your system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically. Control is via the audio system.
.
CITROËN Connect Radio

10
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audiobooks/
podcasts); you can also use a
classification structured in the form of a
library.
The default classification used is by artist.
To modify the classification used, return
to the first level of the menu then select
the desired classification (playlists for
example) and confirm to go down through
the menu to the desired track.
The version of software in the audio system
may not be compatible with the generation of
your Apple
® p l aye r.
Information and advice
The system supports USB Mass Storage
devices, BlackBerry® devices or Apple®
players via USB sockets. The adapter
cable is not supplied.
Device management is done by the audio
system controls.
Other devices, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
To protect the system, do not use a USB
hub.
The audio equipment will only play audio files
with ".wav", ".wma", ".aac", ".ogg" and ".mp3"
file extensions and with a bit rate of between
32

Kbps and 320

Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
Sampling frequencies supported are 11, 22, 44
and 48

kHz. It is advisable to restrict file names to 20
characters, without using special characters
(e.g. " "?.; ù) so as to avoid any reading or
display problems.
Use only USB memory sticks in FAT32 format
(File Allocation Table).
It is recommended that the original USB
cable for the portable device be used.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2 or
Joliet if possible when burning the CD.
If the disc is burned in another format, it may
not be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum)
for the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
USB sockets
Depending on equipment, for more information
on the USB socket(s) compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
CITROËN Connect Radio