2019 CITROEN BERLINGO VAN key

195
Advice on care
General recommendations on the care and maintenance of your vehicle are given in the
Maintenance and Warranty Guide.Observe the following recommendations to
avoid damaging your vehicle:
-

D
o not clean your headlamps with a dry
or abrasive cloth, nor with detergent or
solvent products. Use a sponge and
soapy water or a pH neutral product.
-

W
hen using a high-pressure washer
on stubborn dirt, avoid prolonged use
on the headlamps, the lamps and their
edges to avoid damaging their lacquer
finish and seals.
-

N
ever use an abrasive sponge to clean
persistent dirt, as this may scratch the
paint sur face. Use a soft cloth with
soapy water instead.
-

W
hen washing your vehicle, never
clean the interior with a water jet.
-

W
hen washing your vehicle in an
automatic roller-brush car wash, be
sure to lock your doors and, depending
on version, remove the key. It is always preferable to have paint
repairs carried out by a CITROËN dealer
or a qualified workshop.
-

N
ever use high-pressure washing to
clean the engine compartment, in order
to avoid damaging the electrical units.
-

L
iquids carried in an open vessel (e.g.
a cup or mug) could be spilt, presenting
a risk of damage on contact with the
controls in the dashboard and centre
console. Be careful.
Depending on version, in order to avoid
damaging or unpeeling the stickers on the
bodywork, you are strongly advised against
using high-pressure washing to wash your
vehicle. It is recommended that you wash
it using a high-flow water jet and rinse the
vehicle down using demineralised water.
Only a microfibre cloth is recommended for
wiping your vehicle; it must be clean and
used gently.
7
Practical information

209
To replace this type of bulb, you can also
contact a CITROËN dealer or a qualified
workshop.
Rear lamps
For more information on Changing a bulb
and, in particular, the types of bulb, refer to the
corresponding section.
F

P

ress the locking clip and disconnect the
connector.
F

T

urn the bulb holder a quarter turn anti-
clockwise.
F

R

emove the bulb holder.
F

R

eplace the faulty bulb.
To refit, carry out these operations in reverse
o r d e r.
With side-hinged doors/tailgate
1. Brake lamps/sidelamps.
Ty p e
B, P21/5W
2. Direction indicators.
Ty p e


B, PY21W (amber)
3. Reversing lamps.
Ty p e


B, P21W
4. Foglamps.
Ty p e


B, P21W F

F
rom the inside, disconnect the electrical
connector at the rear of the lamps.
F
R
emove the two fixing bolts using the Torx
key provided in your vehicle.
For more information on the Tool kit , refer
to the corresponding section.
F

F
rom the outside, pull the whole lamp unit
towards you (with side-hinged doors )
or towards the centre of the vehicle (with
tailgate ).
8
In the event of a breakdown

216
Quick-release terminal clamp
Disconnecting the (+) terminalReconnecting the (+) terminal
F
Ra
ise the lever A fully to release the
clamp B .
F

R
emove the clamp B by lifting it off. F

Ra
ise the lever A fully.
F

R
eplace the open clamp B on the (+)
terminal.
F

P
ush the clamp B fully down.
F

L
ower the lever A to lock the clamp B.
F

s
witch off all electrical consumers (audio
system, wipers, lighting, etc.).
F
s
witch off the ignition and wait for four
minutes.
At the battery, detach the (+) terminal only.
Do not force the lever as locking will be
impossible if the clamp is not positioned
correctly; start the procedure again.
Following reconnection of the battery
Following reconnection of the battery, turn on
the ignition and wait 1 minute before starting
the engine, in order to enable the electronic
systems to initialise.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop. The Stop & Start system may not be
operational during the trip following the
next engine start.
In this case, the system will only be
available again after a continuous
period of immobilisation of the vehicle,
a period which depends on the exterior
temperature and the state of charge of the
battery (up to about 8
hours).
To w i n g
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device. Referring to the corresponding section, you
must reinitialise certain systems yourself, such
as:
-
t
he remote control or electronic key
(depending on version),
-
t
he electric windows,
-
t
he electric doors,
-
t
he date and time,
-
t
he radio preset stations.
Access to the eye
For more information on the Tool kit
, refer
to the corresponding section.
In the event of a breakdown

217
With a manual gearbox, move the gear
lever into neutral.
With an automatic gearbox, place the gear
selector into position N.
Failure to adhere to this instruction
may lead to damage to braking system
components and the lack of braking
assistance on restarting the engine.
Towing your vehicle
F In the front bumper, slide a finger from the centre of the cover plate to the upper corner
(as shown above) to unclip it.
F

S
crew the towing eye in fully.
F

I
nstall the towbar. General recommendations
Obser ve the legislation in force in your
c o u nt r y.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel of
the towed vehicle and must have a valid
driving licence.
When towing a vehicle with all four wheels
on the ground, always use an approved
towbar: rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
In the following cases, you must always
call on a professional recovery ser vice:
-

v
ehicle broken down on a motor way or
main road,
-
f
our-wheel drive vehicle,
-
w
hen it is not possible to put the
gearbox into neutral, unlock the
steering, or release the parking brake,
-
t
owing with only two wheels on the
ground,
- w here there is no approved towbar,
etc. available.
Towing another vehicle
F In the rear bumper, place the key in the notch located under the flap.
F

T
urn the key and then open the flap.
F

S
crew the towing eye in fully.
F

I
nstall the towbar.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F

M
ove off gently, drive slowly and for a short
distance.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F
M
ove off gently, drive slowly and for a short
distance.
8
In the event of a breakdown

9
CD player
Insert circular compact discs only.
Some anti-pirating systems, on original discs
or CDs copied using a personal recorder, may
cause faults which are no reflection on the
quality of the original player.
Insert a CD in the player, play begins
automatically.External CD players connected via the
USB socket are not recognised by the
system. To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select " CD".
Press one of the buttons to select a
track on the CD.
Press the LIST button to display the
list of tracks on the CD.
Press and hold one of these buttons
for fast for ward or rewind.
Playing an MP3 compilation
Insert an MP3 compilation in the CD player.
The audio equipment searches for all of the
music tracks, which may take anything between
a few seconds and several tens of seconds,
before play begins.
On a single disc, the CD player can
read up to 255 MP3 files spread over 8
directory levels.
However, it is advisable to keep to a limit
of two levels to reduce the access time
before the CD is played.
The folder structure is not obser ved during
playback.
All of the files are displayed on a single
level. To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select " CD".
Press one of the buttons to select a
folder on the CD.
Press one of the buttons to select a
track on the CD. Press the LIST
button to display
the list of directories of the MP3
compilation.
Press and hold one of these buttons
for fast for ward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone
to be played via the vehicle's loudspeakers.
Connect the telephone.
(Refer to the " Pairing a Bluetooth
®
telephone " section).
Activate the streaming source by
pressing SOURCE.
In certain cases, play of the audio
files must be initiated from the
keypad.
Audio files can be selected using the buttons
on the audio system control panel and the
steering mounted controls. The contextual
information can be displayed in the screen, if
the telephone supports the function. The audio
quality depends on the quality of transmission
by the telephone.
.
Bluetooth® audio system

13
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved
in a permanent directory visible to all,
whatever the telephone connected.
The menu for the directory is not
accessible if it is empty.
Managing calls
During a call, press OK to display
the contextual menu.
End call
In the contextual menu, select
" Hang up " to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear) In the contextual menu:
-

s
elect "
Micro OFF " to switch off
the microphone.
-
d
eselect "
Micro OFF " to switch
the microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
- s elect " Telephone mode " to
transfer the call to the telephone
(for example, to leave the vehicle
while continuing a conversation).
-

d
eselect " Telephone mode " to
transfer the call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.
Interactive voice response
From the contextual menu, select
" DTMF tones " and confirm to use
the digital keypad to navigate in the
interactive voice response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
" Switch " and validate to return to a
call left on hold.
Confirm with OK.
Directory
To access the directory, press and
hold SRC/TEL .
Select " Directory " to see the list of
contacts.
Confirm with OK.
.
Bluetooth® audio system

6
Managing messages
Press Applications to display the
primary page.
Press "SMS".
Select the "SMS" tab.
Press this button to select the
display settings for messages.
Press this button to search and
select a recipient.
Select the "Quick messages" tab.
Press this button to select the
display settings for messages.
Press this button to write a new
message.
Press the basket alongside the
selected message to delete it.
Press this button alongside the
selected message to display the
secondary page. Press this button to edit and modify
the existing text.
Press this button to write a new
message.
Press the basket to delete the
message.
Radio
Selecting a station
Press Radio Media
to display the
primary page.
Press one of the buttons for an
automatic search for radio stations.
Or Move the slider for a manual search
for frequencies up or down.
Or Press the frequency.
Enter the FM and AM waveband
values using the virtual keypad. Press "
OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The external environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This is a normal effect of the way in
which radio waves are transmitted and
does not indicate any failure of the audio
equipment.
Changing waveband
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Band" to change waveband.
Press in the grey zone to confirm.
CITROËN Connect Radio

15
Press on the name of the telephone
chosen in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right
of the screen to display a basket
alongside the telephone chosen.
Press the basket alongside the
telephone chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.Make a short press on the steering
mounted PHONE button to accept
an incoming call.
And Make a long press
on the steering mounted PHONE
button to reject the call. Or
Press "End call".
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the
primary page.
Enter the phone number using the
digital keypad.
Press " Call" to start the call.
Calling a contact
Press Telephone to display the
primary page.
Or make a long press
on the steering mounted PHONE
button. Press "
Contacts ".
Select the desired contact from the list offered. Press "Call".
Calling a recently used
number
Press Telephone to display the
primary page.
Or Make a long press
on the steering mounted button.
Press " Recent calls ".
Select the desired contact from the list offered.
It is always possible to make a call directly
from the telephone; as a safety measure,
first park the vehicle.
Setting the ringtone
Press Telephone to display the
primary page.
.
CITROËN Connect Radio