2019 CITROEN BERLINGO VAN ESP

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of
the screen, you can switch between pages
either by tapping the tab for the desired page,
or by using a finger, sliding the pages to the left
or to the right.
Press in the grey zone to go back a level or
confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper banner of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel. Selecting the sound source (depending on
equipment):
-
F M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with the
possibility of entering a multitude of
settings (radio presets, audio settings,
ambiences, etc.); these settings are taken
into account automatically.
Press the back arrow to go back a level or
confirm.
CITROËN Connect Radio

8
Press "Audio settings ".
Select the " To n e" or "Balance " or
" Sound " or "Voice " or "Ringtones "
tab to configure the audio settings.
Press the back arrow to confirm.
In the tab " To n e", the Ambience audio
settings, as well as Bass , Medium and
Tr e b l e are different and independent for
each audio source.
In the " Balance " tab, the All passengers ,
Driver and Front only settings are
common to all sources.
In the " Sound" tab, activate or deactivate
" Volume linked to speed ", "Auxiliary
input " and " Touch tones ".
The balance/distribution (or spatialisation
with the Arkamys
© system) is audio
processing that allows the quality of the
sound to be adapted according to the
number of passengers in the vehicle. Onboard audio: Arkamys
© Sound Staging
optimises the distribution of sound in the
passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality
reception.
The different "multiplex/ensemble"
ser vices offer a choice of radio stations
arranged in alphabetical order.
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Band" to select the " DAB
band ".
Press in the grey zone to confirm.
FM-DAB Tracking
"DAB" does not cover 100% of the
te r r i to r y.
When the digital radio signal is poor,
the "FM-DAB Tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding FM analogue station (if
there is one).
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/Deactivate " FM- DAB
Tracking ".
Press in the grey zone to confirm.
If "FM-DAB Tracking" is activated, there
is a difference of a few seconds when the
system switches to FM analogue radio
with sometimes a variation in volume.
Once the digital signal quality is restored,
the system automatically changes back
to " DA B ".
CITROËN Connect Radio

19
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
upper band to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Press the round arrow on the "List" tab of the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.
.
CITROËN Connect Radio

20
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3
minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
CITROËN Connect Radio

21
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a specific order.Modify the telephone directory display settings.
.
CITROËN Connect Radio

22
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the ambience setting is deselected.
When changing the ambience setting, the
treble and bass settings are reset. The selection of an ambience setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or ambience
settings to obtain the desired musical
ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted
to the sources listened to. Adjust the audio
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system automatically
goes into energy economy mode and switches off
to maintain an adequate charge in the battery.Start the engine to increase the charge of the
battery.
CITROËN Connect Radio

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or
below the touch screen for access to the
menus, then press the virtual buttons in the
touch screen.
Depending on the model, use the "Source"
or "Menu" buttons to access the menus, then
press the virtual buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the side banners or in the upper banner of the
touch screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selecting the sound source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D Player (depending on equipment).
-
V

ideo (depending on equipment).
CITROËN Connect Nav

23
Radio
Selecting a station
Press Radio Media to display the
primary page.
Press " Frequency ".
Press one of the buttons for an
automatic search for radio stations.
Or Move the slider for a manual search
for frequencies up or down.
Or Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio stations " in the
secondary page.
Press " Frequency ".
Enter the values using the virtual
keypad.
First enter the units then click on the
decimals zone to enter the figures
after the decimal point. Press "
OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The external environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This is a normal effect of the way in
which radio waves are transmitted and
does not indicate any failure of the audio
equipment.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press " Presets ".
Make a long press on one of the
buttons to preset the station.
Changing waveband
Press Radio Media to display the
primary page.
To change the waveband, press "Band…"
displayed at the top right of the screen.
Activating/Deactivating RDS
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Activate/Deactivate " Station
follow ".
Press " OK" to confirm.
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies. However,
in certain conditions, coverage of an RDS
station may not be assured throughout the
entire country as radio stations do not cover
100% of the territory. This explains the loss of
reception of the station during a journey.
.
CITROËN Connect Nav