2019 CHRYSLER PACIFICA HYBRID remote start

GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................17
 HIGH VOLTAGE CHARGING OPERATION .....19
▫ SAE J1772 Charging Inlet ..................19
▫ AC Level 1 Charging (120V, 15 Amp) ..........20
▫ AC Level 2 Charging (240V, 30 Amp Or
32 Amp) ..............................30
▫ Charging Times .........................31
▫ Vehicle Charge Indicators ..................32
▫ Hybrid Electric Pages .....................34
 KEYS .................................38
▫ KeyFob..............................38
 IGNITION SWITCH .......................46
 REMOTE STARTING SYSTEM — IF EQUIPPED . . .49
▫ Remote Start Cancel Message — If Equipped ....49▫
How To Use Remote Start ..................49
▫ To Enter Remote Start Mode ................50
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................50
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................51
▫ Remote Start Comfort Systems — If Equipped . . .51
▫ Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................51
▫ General Information .....................51
 SENTRY KEY ...........................52
▫ Key Programming ......................53
▫ Replacement Keys .......................53
▫ General Information .....................53
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .543

KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system uses a receiver module
in the vehicle that wirelessly links with the key fob.
NOTE:The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate,
left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a key fob.
When any button on the key fob is pushed, or when any
signal is being transferred between the key fob and the
vehicle, an LED light on the key fob will flash as an
indicator. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE: The emergency key allows for entry into the
vehicle should the battery in the vehicle or the key fob go
dead. The emergency key is also for locking/unlocking the glove compartment. You can keep the emergency key with
you when valet parking.
Key Fob
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding
Side Door
5 — PANIC Alarm6 — Emergency Key
7 — Left Power Sliding
Side Door
8 — Liftgate
9 — Unlock
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5. Align the back cover into its original position and snapit back in place by pushing it against the fob until it is
seated all around.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE: Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE: When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
Key Fob Battery Replacement
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GETTING TO KNOW YOUR VEHICLE 43

the vehicle shall power down. For further information,
refer toStarting The Vehicle inStarting And Operating
for further information.
REMOTE STARTING SYSTEM — IF EQUIPPED
NOTE: Remote start on Hybrid while plugged in may
not always start the engine.
This system uses the key fob to start the vehicle
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).
The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), the optional heated seats, optional heated
steering wheel, optional heated mirrors and rear defroster
in temperatures below 40° F (4.4° C).
NOTE:
• Obstructions between the vehicle and key fob may
reduce this range.
• While plugged in the remote start feature for the vehicle
may not always start the engine.
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
• Remote Start Cancelled — Door Open (Prior to remote
start attempt)
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
How To Use Remote Start
All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
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GETTING TO KNOW YOUR VEHICLE 49

•Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
• The vehicle can be started two consecutive times (two
15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition
50 GETTING TO KNOW YOUR VEHICLE

switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode toOFF.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below 40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.
Remote Start Windshield Wiper De–Icer Activation
— If Equipped
When Remote Start is active and the outside ambient
temperature is less than 40° F (4.4° C), the Windshield
Wiper De-Icer will be enabled. Exiting Remote Start will
resume previous operation, except if the Windshield Wiper
De-Icer is active. The Windshield Wiper De-Icer timer and
operation will continue.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
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GETTING TO KNOW YOUR VEHICLE 51

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
52 GETTING TO KNOW YOUR VEHICLE

Your vehicle may have been delivered with two key fobs,
one key fob can be linked to each of the memory positions.
Programming The Memory Feature
To create a new memory profile, perform the following:
1. Cycle the vehicle’s ignition to the ON/RUN position (donot start the engine). 2. Adjust all memory profile settings to desired prefer-
ences (i.e., driver ’s seat, outside mirrors and radio
station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The instrument cluster dis-
play will show which memory position has been set.
NOTE:
• Memory profiles can be set without the vehicle in PARK,
but the vehicle must be in PARK to recall a memory
profile.
• To set a memory profile to your key fob, refer to
“Linking And Unlinking The Remote Keyless Entry Key
Fob To Memory” in this section.
Linking And Unlinking The Remote Keyless Entry
Key Fob To Memory
Your key fob can be programmed to recall one of two
pre-programmed memory profiles by pushing the unlock
button on the key fob.
Driver Memory Switch
1 — Memory Button 1
2 — Set Button
3 — Memory Button 2
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GETTING TO KNOW YOUR VEHICLE 83