2019 CHRYSLER PACIFICA HYBRID emergency towing

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. The DRIVE position provides optimum driving
characteristics under all normal operating conditions.NOTE:
•
If the transmission becomes too hot, the Transmission
Temperature Warning Light may illuminate, a warning
message may appear in the instrument cluster display
and the torque level may be reduced until the transmis-
sion cools down.
• Based on the drive gear and/or speed of the vehicle, the
Quiet Vehicle Pedestrian Module (QVPM) will broadcast
a sound to warn nearby pedestrians that a vehicle is
approaching. In addition, the module will indicate
change in speed by varying the pitch of sound.
LOW (L)
This range should be used when descending very steep
grades. The vehicle transmission can be operated continu-
ously in LOW without damaging the vehicle or causing
issues. Using the LOW position will increase the rate of
deceleration (along with increasing regeneration of power
into the vehicle’s high voltage battery) when the accelera-
tor pedal is released in comparison to the DRIVE position.
To access the LOW position, push down on the gear
selector and rotate it fully clockwise. Shifting between
DRIVE and LOW can be done at any speed.
6
STARTING AND OPERATING 303

NOTE:
•To avoid inadvertent Electric Park Brake engagement,
you must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground). The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
(Continued)
CAUTION! (Continued)
•Ensure that the Electric Park Brake is released, and
remains released, while being towed.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Recreational towing is allowed ONLY if the front wheels
are OFF the ground. This may be accomplished using a tow
dolly (front wheels off the ground) or vehicle trailer (all
four wheels off the ground). If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the park brake.
4. Place the transmission in PARK.
5. Turn the ignition OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
6
STARTING AND OPERATING 387

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............392
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .392
 BULB REPLACEMENT ................... .397
▫ Replacement Bulbs ..................... .397
▫ Replacing Exterior Bulbs ..................398
 FUSES ............................... .403
▫ General Information .................... .404
▫ Fuse Location ........................ .404
▫ Underhood Fuses ...................... .404
 JACKING AND TIRE CHANGING ...........412
▫ Preparations For Jacking .................412
▫ Jacking Instructions .................... .413
▫ Road Tire Installation ................... .417
TIRE SERVICE KIT — IF EQUIPPED ..........419
 JUMP STARTING ....................... .431
▫ Preparations For Jump Start ...............432
▫ Jump Starting Procedure ..................433
 REFUELING IN EMERGENCY ..............435
 IF YOUR ENGINE OVERHEATS .............436
 FREEING A STUCK VEHICLE ..............436
 TOWING A DISABLED VEHICLE ............438
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .440
 EVENT DATA RECORDER (EDR) ............440
7

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
• You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
438 IN CASE OF EMERGENCY

If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE:Ensure that the Electric Park Brake is released, and
remains released, while being towed.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only. •
Use approved receptacle location to free the disabled
vehicle from its environment.
CAUTION!
Recovery feature:
• Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
(Continued)
Front Recovery Points
7
IN CASE OF EMERGENCY 439

CAUTION!(Continued)
Recovery load should:
•Be applied at constant speed.
• Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
(Continued)
CAUTION! (Continued)
•When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
440 IN CASE OF EMERGENCY

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
488 SERVICING AND MAINTENANCE

Daytime Brightness, Interior Lights..............105
Daytime Running Lights .................. .99, 100
Dealer Service ............................ .450
Defroster, Windshield ....................... .279
Delay (Intermittent) Wipers ...................106
Diagnostic System, Onboard ...................190
Dimmer Switch Headlight ...............................99
Dipsticks Oil (Engine) ........................... .448
Disabled Vehicle Towing .................... .438
Disposal Antifreeze (Engine Coolant) .................467
Do Not Disturb ........................... .590
Door Ajar ............................... .182
Door Ajar Light ........................... .182
Drag And Drop Menu ...................... .515
Driver ’s Seat Back Tilt ........................69
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .389
DVD Player (Video Entertainment System) .........545
Electric Brake Control System ..................195
Anti-Lock Brake System ................... .194Traction Control System
................... .195
Electric Parking Brake ...................... .293
Electric Remote Mirrors .......................97
Electronic Speed Control (Cruise Control) .........306
Electronic Stability Control (ESC) ...............197
Electronic Throttle Control Warning Light .........180
Emergency, In Case Of Hazard Warning Flasher ...................392
Jacking ........................ .412, 413, 472
Jump Starting .......................... .431
Overheating ........................... .436
Towing ............................... .438
Emission Control System Maintenance ............191
Engine Air Cleaner ............................ .452
Break-In Recommendations .................293
Checking

Oil Level ...................... .448
Compartment .......................... .447
Compartment Identification .................447
Coolant (Antifreeze) ..................... .509
Cooling .............................. .463
Exhaust Gas Caution .................. .278, 507
Fuel Requirements ....................... .504
Oil ........................... .450, 508, 509
Oil Filter .............................. .451
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INDEX 605