2019 CHEVROLET VOLT phone

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
OnStar 351
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the vehicle from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
352 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 345.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Connected Services 359
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Index 363
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cluster, Instrument . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . 342
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . 104
Compressor Kit, Tire Sealant . . . 292
Connected Services Connections . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . 360
Navigation . . . . . . . . . . . . . . . . . . . . 357
Connections Connected Services . . . . . . . . . . 358
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 186
Control of a Vehicle . . . . . . . . . . . . . 159
Convex Mirrors . . . . . . . . . . . . . . . . . . 48
Coolant Engine TemperatureWarning Light . . . . . . . . . . . . . . . 120
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cooling System . . . . . . .246, 250, 251
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 341
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cruise Control . . . . . . . . . . . . . . . . . . 188 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cruise Control, Adaptive . . . . . . . . 191
Customer Assistance . . . . . . . . . . . 338 Offices . . . . . . . . . . . . . . . . . . . . . . . . 337
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 338
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 335
D
Damage Repair, Collision . . . . . . . 342
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . 347
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 144
Defensive Driving . . . . . . . . . . . . . . . 159
Delayed Charging Override . . . . . 216
Delayed Locking . . . . . . . . . . . . . . . . . 43
Diagnostics Connected Services . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 158 Dome Lamps . . . . . . . . . . . . . . . . . . . 147
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . 43
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 43
Drive Belt Routing, Engine . . . . . . 334
Drive Unit
Electric . . . . . . . . . . . . . . . . . . . . . . . 181
Driver Assistance Systems . . . . . 201
Driver Efficiency Gauge . . . . . . . . 111
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 133
Driver Mode Control . . . . . . . . . . . . 188
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . 174
Driving Assistance Systems . . . . . . . . . . 206
Defensive . . . . . . . . . . . . . . . . . . . . . 159
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 159
Hill and Mountain Roads . . . . . . 162
If the Vehicle is Stuck . . . . . . . . . 164
Loss of Control . . . . . . . . . . . . . . . 161
Off-Road Recovery . . . . . . . . . . . 160
Vehicle Load Limits . . . . . . . . . . . 164
Wet Roads . . . . . . . . . . . . . . . . . . . 161
Winter . . . . . . . . . . . . . . . . . . . . . . . . 163

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
370 Index
Storage Areas (cont'd)Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 299
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 164
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 244
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 206
Infotainment . . . . . . . . . . . . . 149, 348
System Operation Electric Vehicle . . . . . . . . . . . . . . . 173
Systems
Driver Assistance . . . . . . . . . . . . . 201
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 261
Text Telephone (TTY) Users . . . . 338
Theft-Deterrent Systems . . . . . . . . . 47Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . 273 Tires (cont'd)
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 292
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 274
Terminology and Definitions . . 276
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 229 Towing
General Information . . . . . . . . . . 233
Recreational Vehicle . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 305
Traction Control System(TCS)/StabiliTrak Light . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 186
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 341
Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 146
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 227
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 159
Identification Number (VIN) . . . 332
Load Limits . . . . . . . . . . . . . . . . . . . 164