2019 CHEVROLET VOLT towing

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
236 Vehicle Care
Tire Chains . . . . . . . . . . . . . . . . . . . 291
If a Tire Goes Flat . . . . . . . . . . . . 291
Tire Sealant andCompressor Kit . . . . . . . . . . . . . 292
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . 299
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 299
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 305
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 307
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 309
Interior Care . . . . . . . . . . . . . . . . . . 314
Floor Mats . . . . . . . . . . . . . . . . . . . . 317
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0255
and Jump Starting - North America
0 299 and the back cover.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Vehicle Care 305
2. Connect the other end of thered positive (+) jumper cable to
the positive (+) battery terminal
of the Volt.
3. Connect the black negative (−) jumper cable to the
negative (−) battery terminal of
the Volt. Do not let the other
end touch anything until the
next step.
4. Make the final connection to a heavy, unpainted metal engine
part or to the remote
negative (−) terminal on the
other vehicle with the run-down
battery.
5. Press POWER
Oto start the
Volt. This will wake up the
electronics on the Volt. The
engine will only start if it is
needed.
6. Try to start the other vehicle that had the run-down battery.
If it will not start after a few
tries, it probably needs service. Disconnecting the Jumper Cables
1. Disconnect the black negative (−) jumper cable from
the other vehicle that had the
run-down battery. Do not let the
other end of the cable touch
anything until after the
next step.
2. Disconnect the black negative (−) jumper cable from
the Volt.
3. Disconnect the red positive (+) jumper cable from the Volt. Do
not let the other end of the
cable touch anything until after
the next step.
4. Disconnect the red positive (+) jumper cable from the other
vehicle.
5. Return the positive (+) and negative (−) terminal covers to
their original positions.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
306 Vehicle Care
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To load a vehicle onto a flatbed
carrier: 1. The vehicle must be on a flat surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace
a flat or damaged tire.
If equipped, use the spare tire
to replace a flat or
damaged tire. 3. Remove the tow eye bolt from
the rear storage area.
4. Remove the front bumper tow eye cover.
5. Screw the tow eye bolt into thebumper.
The tow cable can hook into
the tow eye bolt and pull the
vehicle onto the flatbed tow
truck.
6. Ramps are required for thefront fascia to clear the flatbed.
Caution
If ramps are not used, the front
fascia will come into contact with
the flatbed and may cause
damage. Always use ramps.
7. Use the proper nylon strap harnesses around the tires to
secure them to the flatbed car
carrier.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 307
8. If the car is parked at an angleso that the front toe eye cannot
be accessed, wrap a tow strap
around both of the rear trailing
arms and pull the vehicle onto
a flat surface. Do not wrap the
tow strap around the rear
torque tube.
Caution
When using tow straps to move
the vehicle, damage may occur if
the tow straps contact the rear
fascia. Do not let the tow straps
contact the rear fascia. To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
Recreational Vehicle Towing
0307.
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.
Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region. .
The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
. How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
electric drive unit. The repairs
would not be covered by the
(Continued)

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
308 Vehicle Care
Caution (Continued)
vehicle warranty. If using a shield,
only use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drive
unit could be damaged. Repairs
would not be covered by the(Continued)
Caution (Continued)
vehicle warranty. Do not tow the
vehicle with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
the information on dolly towing
following.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly: 1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and turn the vehicle off.
5. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly
with a lash over the tire. Do not
lash though the wheel.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Vehicle Care 309
7. Release the parking brake.
8. Check for adequate rear fasciato ground clearance.
Dolly Towing from the Rear
Caution
Towing the vehicle from the rear,
with the front wheels on the
ground, could damage the drive
unit, and front fascia. Do not tow
the vehicle from the rear with the
front wheels on the ground.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0329.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
320 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 164. .
Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0229.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service. Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See
Doing Your Own
Service Work 0237.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
340 Customer Information
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a