
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
176 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 176
Theft-Deterrent Feature . . . . . . 177
Overview . . . . . . . . . . . . . . . . . . . . . 178
Home Page . . . . . . . . . . . . . . . . . . 179
Operation . . . . . . . . . . . . . . . . . . . . . 179
Software Updates . . . . . . . . . . . . 180
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 181
Satellite Radio . . . . . . . . . . . . . . . . 182
Radio Reception . . . . . . . . . . . . . . 184
Antenna . . . . . . . . . . . . . . . . . . . . . . 185
Multi-Band Antenna . . . . . . . . . . 185
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 185
USB Port . . . . . . . . . . . . . . . . . . . . . 185
Auxiliary Devices . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . 192
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 193
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 197
Hands-Free Phone . . . . . . . . . . . 198
Trademarks and License
Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 200
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
184 Infotainment System
2. Touch Back on the infotainmentdisplay.
Auto Volume 1. Touch Auto Volume. See “Auto
Volume” underOperation
0 179.
2. Touch Back on the infotainment display.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select to enable or disable.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as mobile
phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
406 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 399.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
422 Index
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . 405
OnStar Emergency . . . . . . . . . . . . . 404
OnStar Overview . . . . . . . . . . . . . . . 403
OnStar Security . . . . . . . . . . . . . . . . 405
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . 179
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheating, Engine . . . . . . . . . . . . 305
Overview . . . . . . . . . . . . . . . . . . . . . . . 178
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . 258
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . .311
Extended . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . 258
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 141 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Passenger Sensing System . . . . . 92
Pedestrian Ahead Indicator . . . . . 146
Perchlorate Materials Requirements, California . . . . . . 291
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 197
Bluetooth . . . . . . . . . . . . . . . . 192, 193
Hands-Free . . . . . . . . . . . . . . . . . . . 198
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 230
Seat Adjustment . . . . . . . . . . . . . . . . 63
Windows . . . . . . . . . . . . . . . . . . . . . . . 56
Pregnancy, Using Seat Belts . . . . 83
Privacy Vehicle Data Recording . . . . . . . 401
Program Courtesy Transportation . . . . . . 395 Prohibited Fuels . . . . . . . . . . . . . . . . 272
Proposition
65 Warning,
California . . . . . . . . . . . .290, 309, 356, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 398
R
Radio Frequency Statement . . . . 399
Radio Reception . . . . . . . . . . . . . . . . 184
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 181
Satellite . . . . . . . . . . . . . . . . . . . . . . . 182
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Camera Mirror . . . . . . . . . . . . . 54
Rear Climate Control System . . . 204
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 73
Rear Vision Camera (RVC) . . . . . 258
Rear Window Washer/Wiper . . . . 128
Rearview Mirrors . . . . . . . . . . . . . . . . 53 Automatic Dimming . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 382