Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
In Brief 19
Vehicle Features
Infotainment System
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
. Set up your Bluetooth, CarPlay,
or Android Auto device. Some
devices will require a series of
setup steps to be taken or a
default app to be chosen prior to
using the feature. Not completing these steps could
prevent the feature from
functioning properly.
See Defensive Driving 0210.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0230.
Radio(s)
O
:Press to turn the system on or
mute the audio. Press and hold to
turn the system off. Turn to increase
or decrease the volume.
g: Press and release to go to the
previous station, channel, or song.
Press and hold to fast seek the
previous strongest station, channel,
or song.
d: Press and release to go to the
next station, channel, or song.
Press and hold to fast seek the next
strongest station, channel, or song.
Source : Touch to choose between
available sources.
{: Press to go to the Home Page.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Instruments and Controls 155
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
Use the audio system controls to
access the personalization menus
for customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
Base Radio Audio System
Controls
{:Press to access the Home
Page Menu.
QorR: Touch to scroll through the
menus or setup items.
0: Touch to exit or return to the
previous screen or menu.
Uplevel Radio Audio System
Controls
1. Touch the desired feature to display a list of available
options.
2. Touch to select the desired feature setting. 3. Touch the back icon on the
infotainment display to return to
the previous menu or exit.
Personalization Menus
The following list of menu items may
be available:
. Time and Date
. Rear Seat Reminder
. Language
. Valet Mode
. Teen Driver
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. USB Auto Launch
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
162 Instruments and Controls
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
Android Auto
Select and the following may
display:
.Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
USB Auto Launch
This allows Android and Apple
CarPlay devices to automatically
connect when plugged into the
USB port.
Select Off or On.
Voice
Select and the following may
display:
. Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long. Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display
“What Can I Say?” Tips
This feature gives voice
command tips.
Select Off or On.
Display
Select and the following may
display:
. Mode
. Calibrate Touchscreen
. Turn Display Off
Mode
Select to change the display screen
for day or night driving.
Select Auto, Day, or Night.
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
176 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 176
Theft-Deterrent Feature . . . . . . 177
Overview . . . . . . . . . . . . . . . . . . . . . 178
Home Page . . . . . . . . . . . . . . . . . . 179
Operation . . . . . . . . . . . . . . . . . . . . . 179
Software Updates . . . . . . . . . . . . 180
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 181
Satellite Radio . . . . . . . . . . . . . . . . 182
Radio Reception . . . . . . . . . . . . . . 184
Antenna . . . . . . . . . . . . . . . . . . . . . . 185
Multi-Band Antenna . . . . . . . . . . 185
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 185
USB Port . . . . . . . . . . . . . . . . . . . . . 185
Auxiliary Devices . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . 192
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 193
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 197
Hands-Free Phone . . . . . . . . . . . 198
Trademarks and License
Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 200
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 177
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers. .
Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
. Set up your Bluetooth, CarPlay,
or Android Auto device. Some
devices will require a series of
setup steps to be taken or a
default app to be chosen prior to
using the feature. Not
completing these steps could
prevent the feature from
functioning properly.
See Defensive Driving 0210.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0230. Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The infotainment system has an
electronic security system installed
to prevent theft.
The infotainment system only works
in the vehicle in which it was first
installed, and cannot be used in
another vehicle.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 197
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play. .
The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Select Continue to launch
Apple CarPlay or
Android Auto.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
198 Infotainment System
.Select Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 391.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
commands are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.
Steering Wheel Controls
Steering wheel controls can be
used to:
.
Answer incoming calls.
. Confirm system information.
. End a call.
. Decline a call.
. Cancel an operation.
. Make outgoing calls using the
call list.
g:Press to answer incoming calls.
c:Press to end a call, decline a
call, or cancel an operation.
Making a Call by Entering a Phone
Number
. Press
5on the center stack.
. Press
{, then touch PHONE on
the infotainment display.
. Press
gon the steering wheel.
If a wrong number is entered, touch
}to delete the number one digit at
a time, or touch and hold
}to
delete all digits of the number.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Connected Services 413
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.