2019 CHEVROLET TAHOE remote start

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
384 Vehicle Care
vehicle has one. Negative (−)
will go to a heavy, unpainted
metal engine part or to a
remote negative (−) terminal if
the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.7. Connect the red positive (+)cable to the positive (+)
terminal of the vehicle with the
dead battery.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect the black negative (−) cable to the negative (−)
terminal of the good battery.
Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the negative (−) cable to the metal
bracket that is bolted to the
engine and supports the
resonator, on the vehicle with
the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
426 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 437
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 439
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0298. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Connected Services 445
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
452 Index
Headlamps (cont'd)Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 186
Flash-to-Pass . . . . . . . . . . . . . . . . . 186
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 333
High-Beam On Light . . . . . . . . . . 161
High/Low Beam Changer . . . . . 185
Lamps On Reminder . . . . . . . . . 162
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 135
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 226
Heating . . . . . . . . . . . . . . . . . . . . 194, 198
High-Beam On Light . . . . . . . . . . . . 161
High-Speed Operation . . . . . . . . . . 356
Hill and Mountain Roads . . . . . . . . 212
Hill Descent Control (HDC) . . . . . 248
Hill Descent Control Light . . . . . . . 158
Hill Start Assist (HSA) . . . . . . . . . . 246
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 194, 198
I
Ignition Positions . . . . . . . . . . 220, 222
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 329
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 159
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . 108
Information Publication Ordering . . . . . . . . . . 431
Infotainment . . . . . . . . . . . . . . . . . . . . 193
Infotainment System . . . . . . . . . . . . 434
Instrument Cluster . . . . . . . . . . . . . . 145
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 128
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 381
K
Keyless Entry
Remote (RKE) System . . . . . 34, 40
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 29, 30
L
Labeling, Tire Sidewall . . . . . . . . . . 350
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 188
Daytime Running (DRL) . . . . . . 186
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 189
Exterior Controls . . . . . . . . . . . . . . 183
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 185
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 192
Front Turn Signal . . . . . . . . . . . . . 334
License Plate . . . . . . . . . . . . . . . . . 336
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 155
On Reminder . . . . . . . . . . . . . . . . . 162
Reading . . . . . . . . . . . . . . . . . . . . . . 190
Lane Change Alert (LCA) . . . . . . . 269
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 271
Lane Keep Assist (LKA) . . . . . . . . 271
Lane Keep Assist Light . . . . . . . . . 159

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
Index 455
R
Radio Frequency Statement . . . . 431
Reading Lamps . . . . . . . . . . . . . . . . . 190
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 327Locking . . . . . . . . . . . . . . . . . . . . . . . 249
Rear Climate Control System . . . 198
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 74 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 74
Rear Storage . . . . . . . . . . . . . . . . . . . 129
Rear Vision Camera (RVC) . . . . . 261
Rear Window Washer/Wiper . . . . 137
Rearview Mirrors . . . . . . . . . . . . . . . . 59 Automatic Dimming . . . . . . . . . . . . . 59
Reclining Seatbacks . . . . . . . . . . . . . 68
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 413
Records
Maintenance . . . . . . . . . . . . . . . . . . 416
Recreational Vehicle Towing . . . . 385
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 425
Remote Keyless Entry
(RKE) System . . . . . . . . . . 33, 34, 40
Remote Vehicle Start . . . . . . . . . . . . 43
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 331 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 106
Maintenance . . . . . . . . . . . . . . . . . . 415
Replacing Airbag System . . . . . . . 106
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 122
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 93
Reporting Safety Defects Canadian Government . . . . . . . . 432
General Motors . . . . . . . . . . . . . . . 433
U.S. Government . . . . . . . . . . . . . 432
Restraints Where to Put . . . . . . . . . . . . . . . . . .112
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 227
Reverse Tilt Mirrors . . . . . . . . . . . . . . 59
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 249
Roads Driving, Wet . . . . . . . . . . . . . . . . . . .211
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 425
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 62
Roof Rack System . . . . . . . . . . . . . . 131
Rotation, Tires . . . . . . . . . . . . . . . . . . 362
Routing, Engine Drive Belt . . . . . . 420 Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 231
S
Safety Defects Reporting
Canadian Government . . . . . . . . 432
General Motors . . . . . . . . . . . . . . . 433
U.S. Government . . . . . . . . . . . . . 432
Safety Locks . . . . . . . . . . . . . . . . . . . . . 46
Safety System Check . . . . . . . . . . . . 92
Scheduling Appointments . . . . . . . 427
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 83 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Extender . . . . . . . . . . . . . . . . . . . . . . . . 92
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 84
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 91
Lap-Shoulder Belt . . . . . . . . . . . . . . 86
Reminders . . . . . . . . . . . . . . . . . . . . 153
Replacing after a Crash . . . . . . . . 93
Use During Pregnancy . . . . . . . . . . 91
Seats Adjustment, Front . . . . . . . . . . . . . . . 66
Center Seat . . . . . . . . . . . . . . . . . . . . 67
Head Restraints . . . . . . . . . . . . . . . . 65
Heated and Ventilated Front . . . . 73
Heated, Rear . . . . . . . . . . . . . . . . . . . 74
Lumbar Adjustment, Front . . . . . . 68

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
456 Index
Seats (cont'd)Memory . . . . . . . . . . . . . . . . . . . . . . . . . 70
Power Adjustment, Front . . . . . . . 67
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Reclining Seatbacks . . . . . . . . . . . . 68
Second Row . . . . . . . . . . . . . . . . . . . . 75
Third Row Seat . . . . . . . . . . . . . . . . . 79
Second Row Seats . . . . . . . . . . . . . . 75
Securing Child Restraints . . . . . . . . . . .122, 124, 125
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
OnStar . . . . . . . . . . . . . . . . . . . . . . . 437
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 201 Accessories andModifications . . . . . . . . . . . . . . . . 301
Doing Your Own Work . . . . . . . . 302
Maintenance Records . . . . . . . . 416
Maintenance, General Information . . . . . . . . . . . . . . . . . . 401
Parts Identification Label . . . . . 417
Scheduling Appointments . . . . . 427
Services Special Application . . . . . . . . . . . 409
Servicing the Airbag . . . . . . . . . . . . 105 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 329
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 228
Out of Park . . . . . . . . . . . . . . . . . . . 229
Side Blind Zone Alert (SBZA) . . . 269
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 187
Special Application Services . . . . 409
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 418
Speedometer . . . . . . . . . . . . . . . . . . . 149
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 159
Start Assist, Hill . . . . . . . . . . . . . . . . . 246
Start Vehicle, Remote . . . . . . . . . . . 43
Starter Switch Check . . . . . . . . . . . 328
Starting the Engine . . . . . . . . . . . . . 224
Steering . . . . . . . . . . . . . . . . . . . . . . . . 205 Fluid, Power . . . . . . . . . . . . . . . . . . 323
Heated Wheel . . . . . . . . . . . . . . . . 135
Wheel Adjustment . . . . . . . . . . . . 134
Wheel Controls . . . . . . . . . . . . . . . 135
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 52
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 335 Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 129
Center Console . . . . . . . . . . . . . . . 130
Convenience Net . . . . . . . . . . . . . 131
Floor Console . . . . . . . . . . . . . . . . 131
Glove Box . . . . . . . . . . . . . . . . . . . . 128
Instrument Panel . . . . . . . . . . . . . 128
Roof Rack System . . . . . . . . . . . . 131
Sunglasses . . . . . . . . . . . . . . . . . . . 129
Storage Compartments . . . . . . . . . 128
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 214
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 62
Sunglass Storage . . . . . . . . . . . . . . . 129
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 265
Infotainment . . . . . . . . . . . . . 193, 434
Roof Rack . . . . . . . . . . . . . . . . . . . . 131
Systems
Driver Assistance . . . . . . . . . . . . . 259