Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 33
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without Two
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.1. Insert the new vehicle key into the ignition.
2. Turn the ignition on without starting the engine. The
security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off. 5. Repeat Steps 2–4 two more
times. After the third time, turn
the ignition on; the key is
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off and insert the
second key to be learned and
turn the ignition on without
starting the engine.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
The key has a bar-coded key tag
that your dealer or qualified
locksmith can use to make new
keys. Store this information in a safe
place, not in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick. If locked out of the vehicle, see
Roadside Assistance Program
0
425.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0435.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 431.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 37
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off see Vehicle
Personalization 0172.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times. This occurs only once each time the
vehicle is driven. To turn on or off
see
Vehicle Personalization 0172.
Keyless Liftgate Opening
Press the touch pad on the
underside of the liftgate handle to
open the liftgate when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
See Liftgate 047.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 44.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all transmitters, both currently
recognized and new, must be
with you.
1. Remove the key from the recognized transmitter.
2. Place the two recognized transmitters in the cupholder or
on the passenger seat.
3. Insert the vehicle key into the key lock cylinder on the driver
door handle. Then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 39
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC should now display
READY FOR REMOTE # 1.
5. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle.
To start the vehicle:
1. Open the center console storage area and the
storage tray.
2. Place the transmitter in the
transmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
54 Keys, Doors, and Windows
by pressingKon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have exited. .
Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor, and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor, and
intrusion sensor.
The power sounder provides an
audible alarm which is distinct from
the vehicle’ s horn. It has its own power source, and can sound an
alarm if the vehicle’s battery is
compromised.
The inclination sensor can set off
the alarm if it senses movement of
the vehicle, such as a change in
vehicle orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain
in the vehicle when the intrusion
sensor is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.
Make sure all doors and
windows are completely closed.
. Secure any loose items such as
a sunshades.
. Make sure there are no
obstructions blocking the
sensors in the front overhead
console.
. Close DVD screens before
leaving the vehicle.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Instruments and Controls 157
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. SeeAdd-On
Electrical Equipment 0298. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is on with the
engine not running for Key
Access or in Service Mode for
Keyless Access.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.
MetricEnglish
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn you if there is
a problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, it means the vehicle has a
brake problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal can go closer to the
floor. It may take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle 0385.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
184 Lighting
For vehicles first sold in Canada,
the off position will only work when
the vehicle is shifted into P (Park).
AUTO :Automatically turns on the
headlamps, parking lamps,
taillamps, instrument panel lights,
roof marker lamps (if equipped), and
license plate lamps.
;: Turns on the parking lamps
including all lamps, except the
headlamps.
2: Turns on the headlamps with
the parking lamps and instrument
panel lights.
When the headlamps are turned on
while the vehicle is on, the
headlamps turn off automatically
10 minutes after the ignition is
turned off. When the headlamps are
turned on while the vehicle is off,
the headlamps will stay on for
10 minutes before turning off to
prevent the battery from being
drained. Turn the headlamp control
off and then back to the headlamp
on position to make the headlamps
stay on for an additional 10 minutes. To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.
IntelliBeam System
If equipped, this system turns the
vehicle's high-beam headlamps on
and off according to surrounding
traffic conditions.
The system turns the high-beam
headlamps on when it is dark
enough and there is no other traffic
present.
This light comes on in the
instrument cluster when the
IntelliBeam system is enabled.
Turning On and Enabling
IntelliBeam
To enable the IntelliBeam system,
activate the high/low-beam changer
on then off within two seconds while
the exterior lamp control is in AUTO
or
2.
Driving with IntelliBeam
The system only activates the high
beams when driving over 40 km/h
(25 mph).
The blue high-beam on light
appears on the instrument cluster
when the high beams are on.
There is a sensor near the top
center of the windshield that
automatically controls the system.
Keep this area of the windshield
clear of debris to allow for best
system performance.
The high-beam headlamps remain
on, under the automatic control,
until one of the following situations
occurs:
. The system detects an
approaching vehicle's
headlamps.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Lighting 191
Exit Lighting
Some exterior lamps and interior
lamps come on when the key is
removed from the ignition. The
exterior and interior lamps remain
on for a set amount of time, then
automatically turn off.
If equipped with Keyless Access,
the exterior lamps automatically turn
on when the driver door is opened
after the ignition is turned off. The
interior lights turn on when the
ignition is turned off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization0172.
Battery Load
Management
The vehicle has Electric Power
Management (EPM), which
estimates the battery's temperature
and state of charge. It then adjusts
the voltage for best performance
and extended life of the battery. When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. The voltmeter
gauge or the voltage display on the
Driver Information Center (DIC),
if equipped, may show the voltage
moving up or down. This is normal.
If there is a problem, an alert will be
displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
This feature shuts off the dome and
reading lamps if they are left on for
more than 10 minutes when the
ignition is off. This will keep the
battery from running down.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Driving and Operating 213
.Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0425. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0230.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.