2019 CHEVROLET SUBURBAN emergency towing
[x] Cancel search: emergency towingPage 427 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
426 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
Page 431 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
430 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0425.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 099.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Page 451 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
450 Index
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 420
Driver Assistance Systems . . . . . 259
Driver Information Center (DIC) . . . . . . . . . . . . . 163, 164
Driving Assistance Systems . . . . . . . . . . 264
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 278
Defensive . . . . . . . . . . . . . . . . . . . . . 204
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 204
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 212
If the Vehicle is Stuck . . . . . . . . . 214
Loss of Control . . . . . . . . . . . . . . . 206
Off-Road . . . . . . . . . . . . . . . . . . . . . 206
Off-Road Recovery . . . . . . . . . . . 205
Vehicle Load Limits . . . . . . . . . . . 215
Wet Roads . . . . . . . . . . . . . . . . . . . .211
Winter . . . . . . . . . . . . . . . . . . . . . . . . 212
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 194
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 275
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 298 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 337
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 342, 345
Overload . . . . . . . . . . . . . . . . . . . . . 337
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 347
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 436
Engine Air Cleaner/Filter . . . . . . . . . . . . . 316
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 155
Compartment Overview . . . . . . . 303
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 151
Cooling System . . . . . . . . . . . . . . . 317
Drive Belt Routing . . . . . . . . . . . . 420
Exhaust . . . . . . . . . . . . . . . . . . . . . . 230
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Heater . . . . . . . . . . . . . . . . . . . . . . . . 226
Oil Life System . . . . . . . . . . . . . . . .311
Oil Pressure Gauge . . . . . . . . . . 150
Overheating . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . 171
Running While Parked . . . . . . . . 231 Engine (cont'd)
Starting . . . . . . . . . . . . . . . . . . . . . . . 224
Entry Lighting . . . . . . . . . . . . . . . . . . . 190
Equipment, Towing . . . . . . . . . . . . . 289
Event Data Recorders . . . . . . . . . . 433
Exit Lighting . . . . . . . . . . . . . . . . . . . . 191
Extended Parking . . . . . . . . . . . . . . . 230
Extender, Seat Belt . . . . . . . . . . . . . . 92
Exterior Lamp Controls . . . . . . . . . 183
Exterior Lamps Off Reminder . . . 185
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 192
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 322
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 316
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 186
Flashers, Hazard Warning . . . . . . 187
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 369 Changing . . . . . . . . . . . . . . . . . . . . . 371
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Floor Console Storage . . . . . . . . . . 131
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 399