Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Seats and Restraints 73
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
The buttons are on the center stack
below the climate control system. To
operate, the engine must be
running.
Press
Ito heat the driver or
passenger seatback only.
Press
Jto heat the driver or
passenger seat cushion and
seatback.
Press
Cto ventilate the driver or
passenger seat.
The indicator light on the button
comes on when this feature is on. Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
208 Driving and Operating
.Do not park over things that
burn. See Parking over Things
That Burn 0229.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{Warning
Many hills are simply too steep
for any vehicle. Driving up hills
can cause the vehicle to stall.
Driving down hills can cause loss
of control. Driving across hills can
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further. When driving on hills:
.
Use a low gear and keep a firm
grip on the steering wheel.
. Maintain a slow speed.
. When possible, drive straight up
or down the hill.
. Slow down when approaching
the top of the hill.
. Use headlamps even during the
day to make the vehicle more
visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.
. Never go downhill forward or
backward with either the
transmission or transfer case in N (Neutral). The brakes could
overheat and you could lose
control.
{Warning
If the vehicle has the two-speed
automatic or electronic transfer
case, shifting the transfer case to
N (Neutral) can cause your
vehicle to roll even if the
transmission is in P (Park). This is
because the N (Neutral) position
on the transfer case overrides the
transmission. You or someone
else could be injured. If leaving
the vehicle, set the parking brake
and shift the transmission to
P (Park). Shift the transfer case to
any position but N (Neutral).
. When driving down a hill, keep
the vehicle headed straight
down. Use a low gear because
the engine will work with the
brakes to slow the vehicle and
help keep the vehicle under
control.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Driving and Operating 209
{Warning
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and you or
others could be injured or killed.
Apply the brakes lightly when
descending a hill and use a low
gear to keep vehicle speed under
control.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the
parking brake.
2. Shift into P (Park) and then restart the engine.
.If driving uphill when the
vehicle stalls, shift to
R (Reverse), release the
parking brake, and back
straight down. .
Never try to turn the vehicle
around. If the hill is steep
enough to stall the vehicle,
it is steep enough to cause
it to roll over.
. If you cannot make it up the
hill, back straight down
the hill.
. Never back down a hill in
N (Neutral) using only the
brake. The vehicle can roll
backward quickly and you
could lose control.
. If driving downhill when the
vehicle stalls, shift to a
lower gear, release the
parking brake, and drive
straight down the hill.
3. If the vehicle cannot be restarted after stalling, set the
parking brake, shift into
P (Park), and turn the
vehicle off.
3.1. Leave the vehicle and
seek help. 3.2. Stay clear of the path the
vehicle would take if it
rolled downhill.
. Avoid turns that take the vehicle
across the incline of the hill.
A hill that can be driven straight
up or down might be too steep to
drive across. Driving across an
incline puts more weight on the
downhill wheels, which could
cause a downhill slide or a
rollover.
. Surface conditions can be a
problem. Loose gravel, muddy
spots, or even wet grass can
cause the tires to slip sideways,
downhill. If the vehicle slips
sideways, it can hit something
that will trip it —a rock, a rut,
etc. —and roll over.
. Hidden obstacles can make the
steepness of the incline more
severe. If a rock is driven across
with the uphill wheels, or if the
downhill wheels drop into a rut
or depression, the vehicle can tilt
even more.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
212 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0246.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0244.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
214 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control System (TCS)
can often help to free a stuck
vehicle. See Traction Control/
Electronic Stability Control 0246.
If TCS cannot free the vehicle, see
“Rocking the Vehicle to Get it Out”
following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0368.
Rocking the Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles, shift into Four-Wheel Drive
High. Turn the TCS off. Shift back
and forth between R (Reverse) and
a forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Slowly spinning the wheels in
the forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle 0385. Recovery
hooks can be used, if equipped.
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
(Continued)
Warning (Continued)
be injured. When using recovery
hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow
the vehicle. The vehicle could be
damaged, and the repairs would
not be covered by the vehicle
warranty.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Driving and Operating 225
Starting Procedure (Key
Access)
1. With your foot off theaccelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine gets warm.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information
Center (DIC), hold the ignition
switch in the START position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
(Continued)
Caution (Continued)
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Starting Procedure (Keyless
Access)
1. With the Keyless Access
system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, the Driver
Information Center (DIC) will
display a message.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
226 Driving and Operating
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the button, and
the accelerator. If the vehicle starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Engine Heater
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
If equipped, the engine heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below −18 °C (0 °F). Vehicles with an engine heater should be
plugged in at least four hours before
starting. There may be an internal
thermostat in the plug end of the
cord, which will prevent engine
heater operation at temperatures
above
−18 °C (0 °F).
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The cord is by
the left front fender, next to the
engine compartment fuse
block.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Driving and Operating 227
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.