2019 CHEVROLET SILVERADO battery

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
400 Vehicle Care
11. Start the vehicle with the goodbattery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 403
Warning (Continued)
negative battery cable and cover
the negative battery post and
cable with a non-conductive
material. If the battery is left
connected or the battery cable
contacts the post, the Electric
Parking Brake may activate
during towing, which could cause
a crash.
8. Disconnect the negative (–) battery cable. See “Negative
Battery Cable Disconnection”
in Battery - North America
0 338.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur. 10. Move the steering wheel to
make sure the steering column
is unlocked.
11. If the vehicle has an ignition key, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 045.
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North
America 0338.
3. Turn on the ignition with the engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for
five seconds until the green
light comes on in the button.
See
Ignition Positions (Key
Access) 0218 or
Ignition Positions (Keyless
Access) 0220.
4. Set the parking brake. See Electric Parking Brake 0242.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m
(Two-Wheel Drive High). When
the shift to 2
m(Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 154.
8. Start the engine. Check that the vehicle is in 2
m
(Two-Wheel Drive High) by

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
424 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0427 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
440 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 449
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 449
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 450
Security . . . . . . . . . . . . . . . . . . . . . . 451
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 451
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
450 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 453
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0307. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
462 Index
Assistance Systems forDriving . . . . . . . . . . . . . . . . . . . . . . . . 261
Assistance Systems for Parking and Backing . . . . . . . . . . 255
Auto Stop Stop/Start System . . . . . . . . . . . . 223
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 58
Door Locks . . . . . . . . . . . . . . . . . . . . . 47
Forward Braking . . . . . . . . . . . . . . 264
Headlamp System . . . . . . . . . . . . 180
Transmission . . . . . . . . . . . . . . . . . 230
Transmission Fluid . . . . . . . . . . . 326
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 233
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 341
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 342
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 187
Load Management . . . . . . . . . . . . 186
Power Protection . . . . . . . . . . . . . 186
Battery - North America . . . . 338, 396
Blade Replacement, Wiper . . . . . 345
Blind Spot Mirrors . . . . . . . . . . . . . . . 58 Brake
Parking, Electric . . . . . . . . . . . . . . 242
System Warning Light . . . . . . . . 152
Brake Pad Life System . . . . . . . . . 336
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Antilock . . . . . . . . . . . . . . . . . . . . . . . 241
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 243
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Pad Life System . . . . . . . . . . . . . . 336
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 199 Automatic Forward . . . . . . . . . . . 264
Braking System Front Pedestrian (FPB) . . . . . . . 265
Break-In, New Vehicle . . . . . . . . . . 217
Bulb Replacement Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 350
Halogen Bulbs . . . . . . . . . . . . . . . . 347
Headlamp Aiming . . . . . . . . . . . . . 347
Headlamps . . . . . . . . . . . . . . . . . . . 347
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 348
License Plate Lamps . . . . . . . . . 350
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 349 Buying New Tires . . . . . . . . . . . . . . . 379
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 133
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 314
California Proposition
65 Warning . . . . . . . . . .314, 338, 396, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 432
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 229
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 48
Winter Driving . . . . . . . . . . . . . . . . 207
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 128
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 126
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 350
Center Seat . . . . . . . . . . . . . . . . . . . . . 70
Chains, Tire . . . . . . . . . . . . . . . . . . . . 384