Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
418 Service and Maintenance
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0377.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0322 and
Engine Oil Life System 0324.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air filter life system. See
Engine Air
Filter Life System 0326. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0327.
. Check engine coolant level. See
Cooling System 0328.
. Check windshield washer fluid
level. See Washer Fluid 0335.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0369.
. Inspect tire wear. See Tire
Inspection 0377.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0405.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 405. Lubricate the suspension and steering components at
least every other oil change.
(If equipped with grease fittings)
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 084.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0405.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Service and Maintenance 419
.Check starter switch. See Starter
Switch Check 0344.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0344.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 344.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0346.
. Inspect sunroof track and seal,
if equipped. See Sunroof065.
. Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 387. .
Verify the spare tire is tightly
stowed under the vehicle.
Tighten as needed. See "Storing
a Flat or Spare Tire and Tools" in
Tire Changing 0387.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. SeeTire Changing
0387.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Service and Maintenance 425
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0410 and
Exterior Care 0405.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
440 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
450 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 461
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 314
Accessory Power . . . . . . . . . . . . . . . 226
Active Fuel Management . . . . . . . 228
Add-On Electrical Equipment . . . 307
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 308
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 424
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 71
Air Cleaner/Filter, Engine . . . . . . . 327
Air Conditioning . . . . . . . . . . . 189, 191
Air Filter Life System . . . . . . . . . . . . . . . . . . . 326
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 195
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 195
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 91
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 88
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 97
Passenger Status Indicator . . . 148
Readiness Light . . . . . . . . . . . . . . 148
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 86
Alarm Vehicle Security . . . . . . . . . . . . . . . . 53
Alert Lane Change . . . . . . . . . . . . . . . . . 268
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . 362
Antilock Brake System (ABS) . . . 241 Warning Light . . . . . . . . . . . . . . . . . 153
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 405
Interior . . . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 439
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 465
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 334
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 327
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 180
Flashers, Hazard Warning . . . . . . 181
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 385 Changing . . . . . . . . . . . . . . . . . . . . . 387
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Floor Console Storage . . . . . . . . . . 127
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 413
Fluid
Automatic Transmission . . . . . . 326
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 337
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 236
Washer . . . . . . . . . . . . . . . . . . . . . . . 335
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 182
Folding Mirrors . . . . . . . . . . . . . . . . . . 56
Forward Automatic Braking . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 261
Four-Wheel Drive . . . . . . . . . . 236, 341
Four-Wheel-Drive Light . . . . . . . . . 154 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 445
Front Axle . . . . . . . . . . . . . . . . . . . . . . 341
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 69
Heated and Ventilated . . . . . . . . . . 75
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 276
Filling the Tank . . . . . . . . . . . . . . . 274
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 144
Low Fuel Warning Light . . . . . . . 158
Management, Active . . . . . . . . . . 228
Prohibited Fuels . . . . . . . . . . . . . . 273
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 272
Full-Size Spare Tire . . . . . . . . . . . . 395
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 352
Fuses and Circuit Breakers . . . 351 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 355, 358
G
Garage Door Opener . . . . . . . . . . . 173Programming . . . . . . . . . . . . . . . . . 173
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 346
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 146
Engine Oil Pressure . . . . . . . . . . 145
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Odometer . . . . . . . . . . . . . . . . . . . . . 144
Speedometer . . . . . . . . . . . . . . . . . 143
Tachometer . . . . . . . . . . . . . . . . . . . 144
Trip Odometer . . . . . . . . . . . . . . . . 144
Voltmeter . . . . . . . . . . . . . . . . . . . . . 147
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 138
General Information Service and Maintenance . . . . . 415
Towing . . . . . . . . . . . . . . . . . . . . . . . . 277
Vehicle Care . . . . . . . . . . . . . . . . . . 313
Glass Replacement . . . . . . . . . . . . . 346
Glove Box . . . . . . . . . . . . . . . . . . . . . . 125
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 439
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 471
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SystemBrake Pad Life . . . . . . . . . . . . . . . . 336
Engine Air Filter Life . . . . . . . . . . 326
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 261
Infotainment . . . . . . . . . . . . . 188, 448
Noise Control . . . . . . . . . . . . . . . . . 343
Systems Driver Assistance . . . . . . . . . . . . . 254
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 144
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 48
TaillampsBulb Replacement . . . . . . . . . . . . 349
Task Lighting . . . . . . . . . . . . . . . . . . . 183
Text Telephone (TTY) Users . . . . 438
Theft-Deterrent Systems . . . . . . . . . 54 Immobilizer . . . . . . . . . . . . . . . . . . . . . 54
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 All-Season . . . . . . . . . . . . . . . . . . . . 361
All-Terrain . . . . . . . . . . . . . . . . . . . . 362
Buying New Tires . . . . . . . . . . . . . 379
Chains . . . . . . . . . . . . . . . . . . . . . . . . 384
Changing . . . . . . . . . . . . . . . . . . . . . 387 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . 365
Different Size . . . . . . . . . . . . . . . . . 381
Full-Size Spare . . . . . . . . . . . . . . . 395
If a Tire Goes Flat . . . . . . . . . . . . 385
Inspection . . . . . . . . . . . . . . . . . . . . 377
Low Profile . . . . . . . . . . . . . . . . . . . 362
Pressure . . . . . . . . . . . . . . . . . 369, 370
Pressure Light . . . . . . . . . . . . . . . . 157
Pressure Monitor Operation . . 371
Pressure Monitor System . . . . . 370
Rotation . . . . . . . . . . . . . . . . . . . . . . 377
Sidewall Labeling . . . . . . . . . . . . . 362
Terminology and Definitions . . 366
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 381
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 383
Wheel Replacement . . . . . . . . . . 383
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 378
Winter . . . . . . . . . . . . . . . . . . . . . . . . 361
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 272
Tow/Haul Mode . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode Light . . . . . . . . . . . 154
Towing
Driving Characteristics . . . . . . . . 277
Equipment . . . . . . . . . . . . . . . . . . . . 286 Towing (cont'd)
General Information . . . . . . . . . . 277
Recreational Vehicle . . . . . . . . . . 400
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 282
Trailer Sway Control (TSC) . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 400
Traction Limited-Slip Differential . . . . . . . 251
Off Light . . . . . . . . . . . . . . . . . . . . . . 155
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 244
Trailer Sway Control (TSC) . . . . . . . . . . 295
Towing . . . . . . . . . . . . . . . . . . . . . . . . 282
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Trailering App . . . . . . . . . . . . . . . . . . 297
Transfer Case . . . . . . . . . . . . . . . . . . 236
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 230
Fluid, Automatic . . . . . . . . . . . . . . 326
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 441
Trip Odometer . . . . . . . . . . . . . . . . . . 144
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 215
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 182