2019 CHEVROLET SILVERADO Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
456 OnStar
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names“Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Connected Services 457
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 457
Connections . . . . . . . . . . . . . . . . . . 458
Diagnostics . . . . . . . . . . . . . . . . . . . 460
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
458 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Connected Services 459
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
460 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 461
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 314
Accessory Power . . . . . . . . . . . . . . . 226
Active Fuel Management . . . . . . . 228
Add-On Electrical Equipment . . . 307
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 308
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 424
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 71
Air Cleaner/Filter, Engine . . . . . . . 327
Air Conditioning . . . . . . . . . . . 189, 191
Air Filter Life System . . . . . . . . . . . . . . . . . . . 326
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 195
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 195
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 91
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 88
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 97
Passenger Status Indicator . . . 148
Readiness Light . . . . . . . . . . . . . . 148
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 86
Alarm Vehicle Security . . . . . . . . . . . . . . . . 53
Alert Lane Change . . . . . . . . . . . . . . . . . 268
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . 362
Antilock Brake System (ABS) . . . 241 Warning Light . . . . . . . . . . . . . . . . . 153
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 405
Interior . . . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 439

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
462 Index
Assistance Systems forDriving . . . . . . . . . . . . . . . . . . . . . . . . 261
Assistance Systems for Parking and Backing . . . . . . . . . . 255
Auto Stop Stop/Start System . . . . . . . . . . . . 223
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 58
Door Locks . . . . . . . . . . . . . . . . . . . . . 47
Forward Braking . . . . . . . . . . . . . . 264
Headlamp System . . . . . . . . . . . . 180
Transmission . . . . . . . . . . . . . . . . . 230
Transmission Fluid . . . . . . . . . . . 326
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 233
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 341
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 342
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 187
Load Management . . . . . . . . . . . . 186
Power Protection . . . . . . . . . . . . . 186
Battery - North America . . . . 338, 396
Blade Replacement, Wiper . . . . . 345
Blind Spot Mirrors . . . . . . . . . . . . . . . 58 Brake
Parking, Electric . . . . . . . . . . . . . . 242
System Warning Light . . . . . . . . 152
Brake Pad Life System . . . . . . . . . 336
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Antilock . . . . . . . . . . . . . . . . . . . . . . . 241
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 243
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Pad Life System . . . . . . . . . . . . . . 336
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 199 Automatic Forward . . . . . . . . . . . 264
Braking System Front Pedestrian (FPB) . . . . . . . 265
Break-In, New Vehicle . . . . . . . . . . 217
Bulb Replacement Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 350
Halogen Bulbs . . . . . . . . . . . . . . . . 347
Headlamp Aiming . . . . . . . . . . . . . 347
Headlamps . . . . . . . . . . . . . . . . . . . 347
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 348
License Plate Lamps . . . . . . . . . 350
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 349 Buying New Tires . . . . . . . . . . . . . . . 379
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 133
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 314
California Proposition
65 Warning . . . . . . . . . .314, 338, 396, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 432
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 229
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 48
Winter Driving . . . . . . . . . . . . . . . . 207
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 128
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 126
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 350
Center Seat . . . . . . . . . . . . . . . . . . . . . 70
Chains, Tire . . . . . . . . . . . . . . . . . . . . 384

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 463
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 136
Charging System Light . . . . . . . . . 149
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 150
Ignition Transmission Lock . . . 344
Child Restraints Infants and Young Children . . . 100
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 106
Older Children . . . . . . . . . . . . . . . . . . 99
Securing . . . . . . . . . . . . 117, 121, 124
Systems . . . . . . . . . . . . . . . . . . . . . . 103
Circuit Breakers . . . . . . . . . . . . . . . . 351
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 405
Interior Care . . . . . . . . . . . . . . . . . . 410
Climate Control Systems . . . . . . . 189 Air Conditioning . . . . . . . . . . . . . . 189
Dual Automatic . . . . . . . . . . . . . . . 191
Heating . . . . . . . . . . . . . . . . . . . . . . . 189
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cluster, Instrument . . . . . . . . . . . . . 139
Collision Damage Repair . . . . . . . 442
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Compass . . . . . . . . . . . . . . . . . . . . . . . 133 Connected Services
Connections . . . . . . . . . . . . . . . . . . 458
Diagnostics . . . . . . . . . . . . . . . . . . . 460
Navigation . . . . . . . . . . . . . . . . . . . . 457
Connections Connected Services . . . . . . . . . . 458
Control
Hill Descent . . . . . . . . . . . . . . . . . . 246
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 244
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 154
Control of a Vehicle . . . . . . . . . . . . . 199
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 146
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 156
Cooling . . . . . . . . . . . . . . . . . . . . 189, 191
Cooling System . . . . . . . . . . . . . . . . . 328
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 441
Cruise Control . . . . . . . . . . . . . . . . . . 251 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 438
Offices . . . . . . . . . . . . . . . . . . . . . . . . 437 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 438
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 444
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 435
D
Damage Repair, Collision . . . . . . . 442
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 448
OnStar . . . . . . . . . . . . . . . . . . . . . . . 448
Data Recorders, Event . . . . . . . . . 447
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 180
Defensive Driving . . . . . . . . . . . . . . . 199
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 460
Differential, Limited-Slip . . . . . . . . 251
Distracted Driving . . . . . . . . . . . . . . . 198
Dome Lamps . . . . . . . . . . . . . . . . . . . 184
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 159
Delayed Locking . . . . . . . . . . . . . . . . 46