Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
64 Keys, Doors, and Windows
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window:1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Remote Window Operation
If equipped, this feature allows the
windows to be opened remotely.
If enabled in vehicle personalization,
press and hold
Kon the RKE
transmitter. See Vehicle
Personalization 0168.
Rear Windows
Power Sliding Rear Window
If equipped, the power sliding rear
window works when the ignition has
been turned on or to ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. See Retained Accessory
Power (RAP) 0226.
. Press the switch to open the
window.
. Pull the switch to close the
window. The power sliding rear window
cannot be operated manually.
Sun Visors
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
220 Driving and Operating
column. Use this position if the
vehicle must be pushed or towed.
SeeRetained Accessory Power
(RAP) 0226.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position when the engine is running. The
transmission is also unlocked in this
position.
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Ignition Positions
(Keyless Access)
Vehicles equipped with Keyless
Access have pushbutton starting. The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0
34 or
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 42.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 223
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
or ENGINE START/STOP for
up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key or button and accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
(Continued)
Warning (Continued)
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 144. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
Auto Starts may occur because:
. The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
314 Vehicle Care
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0338
and
Jump Starting - North America
0 396 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 097.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 331
3. Connect the vehicle to abattery charger.
4. Turn the ignition on for Key Access vehicles or to Service
Only for Keyless Access
vehicles. See Ignition Positions
(Key Access) 0218 or
Ignition Positions (Keyless
Access) 0220.
5. Turn off the air conditioning.
6. Set the parking brake.
7. At the same time, press the accelerator and the brake for
automatic transmission
vehicles for two seconds, then
release.
At the end of the cycle, check the
coolant level in the surge tank and
add coolant if it is low. Turn off the
vehicle, allow the Electronic Control
Module (ECM) to go to sleep, about
2 minutes, and repeat Steps 3-7.
Listen for pump activation and
movement of the control valves
while watching the level of the
coolant in the surge tank. If the tank
empties, turn the ignition off, carefully remove the surge tank cap,
refill to the indicated mark, and
repeat Steps 3-6. The fill and air
removal process will run for
approximately 10 minutes.
How to Add Coolant to the
Coolant Surge Tank for
Gasoline Engines Except L3B
If the vehicle has a diesel engine,
see
“Cooling System” in the
Duramax diesel supplement for the
proper coolant fill procedure.
{Warning
Spilling coolant on hot engine
parts can burn you. Coolant
contains ethylene glycol and it will
burn if the engine parts are hot
enough.
{Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
there would not be an overheat
warning. The engine could catch
fire and you or others could be
burned.
{Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 339
Vehicles with the Stop/Start system
have an Absorbed Glass Mat (AGM)
12-volt battery. Installation of a
standard 12-volt battery will result in
reduced 12-volt battery life. When
using a 12-volt battery charger on
the 12-volt AGM battery, some
chargers have an AGM battery
setting on the charger. If available,
use the AGM setting on the charger
to limit charge voltage to 14.8 volts.
Follow the charger manufacturer’s
instructions.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle. See
California Proposition
65 Warning 0314 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0396 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Negative Battery Cable
Disconnection
{Warning
Before disconnecting the negative
battery cable, turn off all features,
turn the ignition off, and remove
the key, if equipped, from the
vehicle. If this is not done, you or
others could be injured, and the
vehicle could be damaged.
Caution
If the battery is disconnected with
the ignition on or the vehicle in
Retained Accessory Power
(RAP), the OnStar back-up
battery will be permanently
discharged and will need to be
replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the ignition off and remove the key, if equipped.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 403
Warning (Continued)
negative battery cable and cover
the negative battery post and
cable with a non-conductive
material. If the battery is left
connected or the battery cable
contacts the post, the Electric
Parking Brake may activate
during towing, which could cause
a crash.
8. Disconnect the negative (–) battery cable. See “Negative
Battery Cable Disconnection”
in Battery - North America
0 338.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur. 10. Move the steering wheel to
make sure the steering column
is unlocked.
11. If the vehicle has an ignition key, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 045.
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North
America 0338.
3. Turn on the ignition with the engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for
five seconds until the green
light comes on in the button.
See
Ignition Positions (Key
Access) 0218 or
Ignition Positions (Keyless
Access) 0220.
4. Set the parking brake. See Electric Parking Brake 0242.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m
(Two-Wheel Drive High). When
the shift to 2
m(Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 154.
8. Start the engine. Check that the vehicle is in 2
m
(Two-Wheel Drive High) by
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
450 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.