2019 CHEVROLET SILVERADO 3500 ESP

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 39
.There is an emission control
system malfunction and the lamp
is on.
. The hazard flashers are on.
. Two starts or a start with an
extension have been done.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System 036 orVehicle
Personalization 0160.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds. When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again. Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
42 Keys, Doors, and Windows
Doors
Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. See Remote Keyless Entry
(RKE) System Operation 036.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down. To shut the tailgate, firmly push it
upward until it latches.
After closing the tailgate, pull it back
to be sure it latches securely.
Power Assist Steps
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. Remove the
obstruction, then open and close the
door on the same side to complete
the motion. If the obstruction is not
cleared, the assist steps remain
extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A DIC message displays.
3. Kick the switch again to return to normal operation.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
50 Keys, Doors, and Windows
Automatic Dimming
Rearview Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind. The
dimming feature comes on each
time the vehicle is started.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the manual windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. When there are children
in the rear seat, use the window
lockout button to prevent
operation of the windows. See
Keys033.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
62 Seats and Restraints
2. Adjust all available memoryfeatures to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
easy exit features, repeat Steps 1–4
using
B. This saves the position
for getting out of the vehicle. Save preferred memory feature
positions to both 1 and 2 if you are
the only driver.
Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions.
To stop Manual Memory Recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Auto Memory Recall
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation 036. If the
RKE transmitter is 1 or 2, and Auto
Memory Recall is programmed on in
vehicle personalization, the positions saved to the same
memory button number 1 or 2 are
automatically recalled when the
ignition is turned on, or turned from
off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide
automatic memory recalls.
To turn Auto Memory Recall on or
off, see "Vehicle Personalization
Settings" previously in this section
and
Vehicle Personalization 0160.
The shift lever must be in P (Park)
to start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Seats and Restraints 63
If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver’s RKE transmitter number (1
or 2) may not match the memory
button number that positions were
saved to. Try saving the position to
the other memory button or try the
other RKE transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved
to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0160.
If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open. To stop Easy Exit Recall movement,
press any of the following memory
controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 187
Update Station List
.From the AM or FM menu, touch
MENU, then touch Update
Station List. The broadcasting
list updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Storing a Station as a Favorite
Stations from all bands can be
stored in any order in the favorite
pages.
Up to 25 stations can be stored.
Storing Stations
To store the station to a position in
the list, touch the corresponding
button 1−5 until a beep is heard.
1. Select the desired station.
2. Touch
SorTto select the
desired page of saved
favorites. 3. Touch and hold down any of
the preset buttons to save the
current radio station to that
button of the selected
favorites page.
To change a preset button, tune to
the new desired radio station and
touch and hold the preset button.
Satellite Radio
Vehicles with an SXM Satellite
Radio tuner and a valid SiriusXM
Satellite Radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service (If Equipped)
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. For more
information, contact SiriusXM at
www.siriusxm.com or 1-866-635-2349 (U.S.), and
www.xmradio.ca or 1-877-209-0079
(Canada).
Listening to SiriusXM Radio (If
Equipped)
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch SXM and the most recent listened to SiriusXM
channel will display.
Touch
0to return to the
HOME menu.
Selecting a Category
From Menu, touch Categories, then
touch the desired category or from
Categories, touch
QorRto find the
desired channel. Touch the channel
to select it.
Selecting a Channel
Touchuortand the previous or
next channel will be selected.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 189
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
198 Infotainment System
1. Pressgon the steering wheel
control to activate voice
recognition, or select
gon the
infotainment display.
. If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
. If voice recognition is
started from the
infotainment display, the
selections and visual dialog
content are displayed on
both the infotaonment
display and the instrument
cluster display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section. Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems
to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.
Press the Home screen button
to terminate the voice
recognition session which was
initiated by pressing
gon the
infotainment display.
. Press or say “Cancel”or“Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.