2019 CHEVROLET SILVERADO 3500 ignition

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
190 Infotainment System
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
If equipped, there may be USB
ports in the center stack below the
climate controls, in the center
console storage, and at the rear of
the center console. All ports use the
USB 2.0 standard.USB Supported Devices
.
USB flash drives
. Portable USB hard drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see my.chevrolet.com\learn.
To view supported devices in
Canada, see
www.chevroletowner.ca. USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16.
. FAT32.
. exFAT.
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0247. When the vehicle is
turned off, the iPod/iPhone
automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see “Audio System
Information” following.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 191
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.
. To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats. Using USB Storage Devices and
an iPod/iPhone
.
Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized.
. The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored. .
Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally.
. USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
192 Infotainment System
.Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that are in
capacity with a limit of 5,000
files, such as music, photo,
video, 15 stages of folder
structure. Normal usage cannot
be guaranteed for a storage
device that exceeds this limit.
The iPod/iPhone can play all
music files that are supported.
The music file lists will only
display up to 5,000 files on the
screen. These files are sorted in
alphabetical order.
. Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product. .
Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 197
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth for U.S.
and Canada only.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0251.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
204 Infotainment System
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
when the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls
Use the buttons on the instrument
panel, center stack, and steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
0 183.
{:Press to go to the Home Page.
See Home Page 0184.
#:Select to enter the phone main
menu.
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Voice Recognition
If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle. When to Speak :
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Climate Controls 219
SeeAir Vents 0223.
@:Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle. It can also be
used to help reduce outside air and
odors that enter the vehicle.
8: If equipped, press to turn the
outside air mode on. An indicator
light on the button comes on to
show that outside air is on. When
selected, air from outside the
vehicle circulates throughout the
vehicle. The recirculation mode
cannot be used with the outside
air mode.
A/C : Press to turn the air
conditioning system on or off. An
indicator light comes on to show
that the air conditioning is enabled.
If the fan is turned off, the air
conditioner will not run. The A/C
light will stay on even if the outside
temperatures are below freezing.
Rear Window Defogger
K: If equipped, press to turn the
rear window defogger on or off. An
indicator light on the button comes
on to show that the rear window
defogger is on.
The rear window defogger only
works when the ignition is on. The
defogger turns off if the ignition is
turned to ACC/ACCESSORY or off.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on. They
help to clear fog or frost from the
surface of the mirrors.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
222 Climate Controls
A/C :Press to turn the air
conditioning system on or off. An
indicator light comes on to show
that the air conditioning is enabled.
If the fan is turned off, the air
conditioner will not run. The A/C
light will stay on even if the outside
temperatures are below freezing.
@: Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle. It can also be
used to help reduce outside air and
odors that enter the vehicle. The air
conditioning compressor also comes
on when this mode is activated.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
K: Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The rear window defogger only
works when the ignition is on. The
defogger turns off if the ignition is
turned to ACC/ACCESSORY or off.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Heated Mirrors : If equipped with
heated outside mirrors, press
Kto
heat the mirrors. See Heated
Mirrors 048.
Sensors
The solar sensor, located in the
defrost grille in the middle of the
instrument panel, monitors the solar
heat. Do not cover the solar sensor
or the system will not work properly.
There is also an exterior
temperature sensor behind the front
grille. This sensor reads the outside
air temperature and helps maintain
the temperature inside the vehicle.
Any cover on the front of the vehicle
including a snow plow, could cause
a false reading in the displayed
temperature.
Some vehicles may have the
exterior temperature sensor in the
passenger side mirror instead of the
front grille area.
The climate control system uses the
information from these sensors to
maintain comfort settings by
adjusting the outlet temperature, fan
speed, and the air delivery mode.
The system may also supply cooler
air to the side of the vehicle facing
the sun. The recirculation mode will
also be used as needed to maintain
cool outlet temperatures.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 225
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 226
Defensive Driving . . . . . . . . . . . . . 227
Drunk Driving . . . . . . . . . . . . . . . . . 227
Control of a Vehicle . . . . . . . . . . . 227
Braking . . . . . . . . . . . . . . . . . . . . . . . 227
Steering . . . . . . . . . . . . . . . . . . . . . . 228
Off-Road Recovery . . . . . . . . . . . 229
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road Driving . . . . . . . . . . . . . 230
Driving on Wet Roads . . . . . . . . 234
Hill and Mountain Roads . . . . . 235
Winter Driving . . . . . . . . . . . . . . . . 236
If the Vehicle Is Stuck . . . . . . . . 237
Vehicle Load Limits . . . . . . . . . . . 238
Truck-Camper LoadingInformation . . . . . . . . . . . . . . . . . . 244
Starting and Operating
New Vehicle Break-In . . . . . . . . . 246
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 246
Ignition Positions . . . . . . . . . . . . . 247
Starting the Engine . . . . . . . . . . . 249
Fast Idle System . . . . . . . . . . . . . 250 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 251
Engine Coolant Heater . . . . . . . 251
Shifting Into Park . . . . . . . . . . . . . 253
Shifting out of Park . . . . . . . . . . . 254
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 254
Active Fuel Management . . . . . 254
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 255
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 255
Automatic Transmission
Automatic Transmission . . . . . . 256
Manual Mode . . . . . . . . . . . . . . . . . 259
Tow/Haul Mode . . . . . . . . . . . . . . . 261
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 262
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 270
Parking Brake . . . . . . . . . . . . . . . . 271
Brake Assist . . . . . . . . . . . . . . . . . . 272
Hill Start Assist (HSA) . . . . . . . . 272
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 273 Hill Descent Control (HDC) . . . 275
Locking Rear Axle . . . . . . . . . . . . 276
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 276
Driver Assistance Systems
Driver Assistance Systems . . . 279
Assistance Systems for
Parking or Backing . . . . . . . . . . 280
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 282
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 282
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . 285
Lane Departure Warning (LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 286
Lane Keep Assist (LKA) (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 287
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 289
Recommended Fuel . . . . . . . . . . 290
Prohibited Fuels . . . . . . . . . . . . . . 290
Fuels in Foreign Countries . . . 290
Fuel Additives . . . . . . . . . . . . . . . . 290
E85 or FlexFuel . . . . . . . . . . . . . . 291
Filling the Tank . . . . . . . . . . . . . . . 291