2019 CHEVROLET SILVERADO 2500 lock

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
454 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 459
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com. To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 461
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
OnStar 465
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
OnStar 467
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0318. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Connected Services 473
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
476 Index
Antilock Brake System (ABS) . . . 270Warning Light . . . . . . . . . . . . . . . . . 149
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 418
Interior . . . . . . . . . . . . . . . . . . . . . . . . 423
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 209
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 453
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 282
Assistance Systems for Parking and Backing . . . . . . . . . . 280
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 196
Theft-Deterrent Feature . . . . . . . 182
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 48
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 285
Headlamp System . . . . . . . . . . . . 174
Transmission . . . . . . . . . . . . . . . . . 256
Transmission Fluid . . . . . . 335, 337
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 259
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 354 Auxiliary
Roof Mounted Lamp . . . . . . . . . . 176
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 195
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 190
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 350
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 351
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 180
Load Management . . . . . . . . . . . . 179
Power Protection . . . . . . . . . . . . . 180
Battery - North America . . . . 349, 408
Blade Replacement, Wiper . . . . . 355
Blind Spot Mirrors . . . . . . . . . . . . . . . 48
Bluetooth Overview . . . . . . . . . . . . . . . . 203, 205
Bluetooth Audio . . . . . . . . . . . . . . . . 196
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 246
System Warning Light . . . . . . . . 148
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Antilock . . . . . . . . . . . . . . . . . . . . . . . 270
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 272
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Brakes (cont'd)
Parking . . . . . . . . . . . . . . . . . . . . . . . 271
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 227 Automatic Forward . . . . . . . . . . . 285
Break-In, New Vehicle . . . . . . . . . . 246
Bulb Replacement Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 361
Fog Lamps . . . . . . . . . . . . . . . . . . . 359
Halogen Bulbs . . . . . . . . . . . . . . . . 357
Headlamp Aiming . . . . . . . . . . . . . 357
Headlamps . . . . . . . . . . . . . . . . . . . 357
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 358
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 358
Taillamps . . . . . . . . . . . . . . . . . . . . . 359
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 359
Buying New Tires . . . . . . . . . . . . . . . 389
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 129

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 477
CaliforniaPerchlorate Materials
Requirements . . . . . . . . . . . . . . . 325
California Proposition
65 Warning . . . . . . . . . .325, 349, 408, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 446
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 255
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 236
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 124
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 123
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 361
Center Seat . . . . . . . . . . . . . . . . . . . . . 57
Chains, Tire . . . . . . . . . . . . . . . . . . . . 394
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 146 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 146
Ignition Transmission Lock . . . 354
Child Restraints Infants and Young Children . . . . . 92
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
Securing . . . . . . . . . . . . . . . . . .110, 113
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 362
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 418
Interior Care . . . . . . . . . . . . . . . . . . 423
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 220
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cluster, Instrument . . . . . . . . . . . . . 136
Collision Damage Repair . . . . . . . 456
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Compass . . . . . . . . . . . . . . . . . . . . . . . 129
Connected Services Connections . . . . . . . . . . . . . . . . . . 472 Connected Services (cont'd)
Diagnostics . . . . . . . . . . . . . . . . . . . 474
Navigation . . . . . . . . . . . . . . . . . . . . 471
Connections
Connected Services . . . . . . . . . . 472
Control Hill Descent . . . . . . . . . . . . . . . . . . 275
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 273
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 150
Control of a Vehicle . . . . . . . . . . . . . 227
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine Temperature Gauge . . 141
Cooling . . . . . . . . . . . . . . .216, 218, 220
Cooling System . . . . . . . . . . . . . . . . . 339
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 455
Cruise Control . . . . . . . . . . . . . . . . . . 276 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 123
Customer Assistance . . . . . . . . . . . 452 Offices . . . . . . . . . . . . . . . . . . . . . . . . 451
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 452