Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
332 Vehicle Care
1. Positive (+) Terminal. SeeJump Starting - North America
0409.
2. Battery - North America 0350.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0340.
4. Engine Air Cleaner/Filter 0339.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6-Speed Transmission) 0336
or Automatic Transmission
Fluid (8-Speed Transmission)
0 338.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0332.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0332.
8. Engine Cooling Fan (Out of View). See Cooling System
0 340. 9. Remote Negative (–) Location.
See Jump Starting - North
America 0409.
10. Power Steering Fluid Reservoir.
SeePower Steering Fluid
(1500 Series) 0346 orPower
Steering Fluid (2500/3500
Series) 0346.
11. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 347.
12. Brake Fluid Reservoir. See Brake Fluid 0349.
13. Auxiliary Battery (If Equipped). SeeBattery - North America
0 350.
14. Engine Compartment Fuse
Block 0363.
If the vehicle has a diesel engine
and/or an Allison Transmission, see
the Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0334.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
410 Vehicle Care
may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake. If you have a
four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio! 5. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0329.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Customer Information 455
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
466 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
468 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0318. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
474 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
484 Index
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brake and P (Park)
Mechanism Check . . . . . . . . . . 355
Over Things That Burn . . . . . . . 254
Parking or Backing Assistance Systems . . . . . . . . . . 280
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 145
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Passenger Sensing System . . . . . 84
Perchlorate Materials Requirements, California . . . . . . 326
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 160
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 209
Bluetooth . . . . . . . . . . . . . . . . 203, 205
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 323
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 180
Retained Accessory (RAP) . . . 251
Seat Adjustment . . . . . . . . . . . . . . . . 58
Steering Fluid . . . . . . . . . . . . . . . . . 346
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Power Assist Steps . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . 73
Privacy Vehicle Data Recording . . . . . . . 462
Program Courtesy Transportation . . . . . . 456
Prohibited Fuels . . . . . . . . . . . . . . . . 290
Proposition 65 Warning,
California . . . . . . . . . . . .326, 350, 409, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 459
R
Radio Frequency Statement . . . . 460
Radio Reception . . . . . . . . . . . . . . . . 188
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 185
Satellite . . . . . . . . . . . . . . . . . . . . . . . 187
Reading Lamps . . . . . . . . . . . . . . . . . 178
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 352 Rear Axle (cont'd)
Locking . . . . . . . . . . . . . . . . . . . . . . . 276
Rear Seats . . . . . . . . . . . . . . . . . . 65, 66
Rear Vision Camera (RVC) . . . . . 280
Rear Windows . . . . . . . . . . . . . . . . . . . 52
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 197
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 441
Records Maintenance . . . . . . . . . . . . . . . . . . 445
Recreational Vehicle Towing . . . . 413
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 454
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 90
Maintenance . . . . . . . . . . . . . . . . . . 443
Replacing Airbag System . . . . . . . . 90
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 109
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
486 Index
Software Updates . . . . . . . . . . . . . . 184
Special Application Services . . . . 437
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . . 447
Speedometer . . . . . . . . . . . . . . . . . . . 139
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 151
Start Assist, Hill . . . . . . . . . . . . . . . . . 272
Start Vehicle, Remote . . . . . . . . . . . 38
Starter Switch Check . . . . . . . . . . . 355
Starting the Engine . . . . . . . . . . . . . 249
Steering . . . . . . . . . . . . . . . . . . . . . . . . 228 Fluid, Power . . . . . . . . . . . . . . . . . . 346
Heated Wheel . . . . . . . . . . . . . . . . 128
Wheel Adjustment . . . . . . . . . . . . 127
Wheel Controls . . . . . . . . . . . . . . . 127
Steps Power Assist . . . . . . . . . . . . . . . . . . . 42
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 360
Storage Areas
Center Console . . . . . . . . . . . . . . . 123
Floor Console . . . . . . . . . . . . . . . . 124
Glove Box . . . . . . . . . . . . . . . . . . . . 122
Instrument Panel . . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . 123
Storage Compartments . . . . . . . . . 122 Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunglass Storage . . . . . . . . . . . . . . . 123
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 82
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 282
Infotainment . . . . . . . . . . . . . 181, 463
Noise Control . . . . . . . . . . . . . . . . . 353
Systems Driver Assistance . . . . . . . . . . . . . 279
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 139
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 360
Bulb Replacement . . . . . . . . . . . . 360
Text Telephone (TTY) Users . . . . 453
Theft-Deterrent Systems . . . . . . . . . 45 Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Throttle, Adjustable . . . . . . . . . . . . . 246
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 371
All-Terrain . . . . . . . . . . . . . . . . . . . . 373
Buying New Tires . . . . . . . . . . . . . 390
Chains . . . . . . . . . . . . . . . . . . . . . . . . 395
Changing . . . . . . . . . . . . . . . . . . . . . 397
Designations . . . . . . . . . . . . . . . . . 375
Different Size . . . . . . . . . . . . . . . . . 391
Full-Size Spare . . . . . . . . . . . . . . . 408
If a Tire Goes Flat . . . . . . . . . . . . 395
Inspection . . . . . . . . . . . . . . . . . . . . 386
Low Profile . . . . . . . . . . . . . . . . . . . 372
Pressure . . . . . . . . . . . . . . . . . 379, 381
Pressure Light . . . . . . . . . . . . . . . . 152
Pressure Monitor Operation . . 382
Pressure Monitor System . . . . . 381
Rotation . . . . . . . . . . . . . . . . . . . . . . 387
Sidewall Labeling . . . . . . . . . . . . . 373
Terminology and Definitions . . 377
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 392
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 393
Wheel Replacement . . . . . . . . . . 394
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 389
Winter . . . . . . . . . . . . . . . . . . . . . . . . 372
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289