Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
182 Infotainment System
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0227. To play the infotainment system with
the ignition off, see
Retained
Accessory Power (RAP) 0251.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
TheftLock is designed to discourage
theft of the vehicle's radio by
learning a portion of the Vehicle
Identification Number (VIN). The
radio does not operate if it is stolen
or moved to a different vehicle.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Infotainment System 197
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth for U.S.
and Canada only.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0251.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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Driving and Operating 225
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 226
Defensive Driving . . . . . . . . . . . . . 227
Drunk Driving . . . . . . . . . . . . . . . . . 227
Control of a Vehicle . . . . . . . . . . . 227
Braking . . . . . . . . . . . . . . . . . . . . . . . 227
Steering . . . . . . . . . . . . . . . . . . . . . . 228
Off-Road Recovery . . . . . . . . . . . 229
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road Driving . . . . . . . . . . . . . 230
Driving on Wet Roads . . . . . . . . 234
Hill and Mountain Roads . . . . . 235
Winter Driving . . . . . . . . . . . . . . . . 236
If the Vehicle Is Stuck . . . . . . . . 237
Vehicle Load Limits . . . . . . . . . . . 238
Truck-Camper LoadingInformation . . . . . . . . . . . . . . . . . . 244
Starting and Operating
New Vehicle Break-In . . . . . . . . . 246
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 246
Ignition Positions . . . . . . . . . . . . . 247
Starting the Engine . . . . . . . . . . . 249
Fast Idle System . . . . . . . . . . . . . 250 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 251
Engine Coolant Heater . . . . . . . 251
Shifting Into Park . . . . . . . . . . . . . 253
Shifting out of Park . . . . . . . . . . . 254
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 254
Active Fuel Management . . . . . 255
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 255
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 256
Automatic Transmission
Automatic Transmission . . . . . . 256
Manual Mode . . . . . . . . . . . . . . . . . 259
Tow/Haul Mode . . . . . . . . . . . . . . . 261
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 262
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 270
Parking Brake . . . . . . . . . . . . . . . . 271
Brake Assist . . . . . . . . . . . . . . . . . . 272
Hill Start Assist (HSA) . . . . . . . . 272
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 273 Hill Descent Control (HDC) . . . 275
Locking Rear Axle . . . . . . . . . . . . 276
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 276
Driver Assistance Systems
Driver Assistance Systems . . . 279
Assistance Systems for
Parking or Backing . . . . . . . . . . 280
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 282
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 282
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . 285
Lane Departure Warning (LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 286
Lane Keep Assist (LKA) (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 287
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 289
Recommended Fuel . . . . . . . . . . 290
Prohibited Fuels . . . . . . . . . . . . . . 290
Fuels in Foreign Countries . . . 290
Fuel Additives . . . . . . . . . . . . . . . . 290
E85 or FlexFuel . . . . . . . . . . . . . . 291
Filling the Tank . . . . . . . . . . . . . . . 291
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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Driving and Operating 227
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section
and/or infotainment manual on using
that system and the navigation
system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts067.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
228 Driving and Operating
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering (1500
Series)
If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Hydraulic Power Steering
(2500/3500 Series)
(2500/3500 Series
–All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0346 orPower Steering
Fluid (2500/3500 Series) 0346.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the steering effort
increases. The system helps the
steering wheel return to center at
low speeds. Pressing the Tow/Haul
button adjusts steering effort for
driving conditions described in
Tow/
Haul Mode 0261.
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0346 orPower Steering
Fluid (2500/3500 Series) 0346.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds, (Continued)
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
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Driving and Operating 229
Caution (Continued)
damage may occur to the power
steering system and there may be
loss of power steering assist.
Curve Tips
.Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.
There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand. .
Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Driving and Operating 247
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.0 (Stopping the Engine/LOCK/
OFF) :
This position turns off the
vehicle. It also locks the ignition, the
transmission, and the steering
column, if equipped with a locking
steering column.
To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking
brake. See Parking Brake
0 271. 4. Push the key all the way in the
steering column (1), then turn
the key to LOCK/OFF (2).
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be
removed in any other position.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) 0251.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
If equipped with a locking steering
column, the steering can bind with
the front wheels turned off center,
which may prevent key rotation out
of LOCK/OFF. If this happens, move
the steering wheel from right to left
while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
248 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park) with an
automatic transmission,
or Neutral with a manual
transmission.
6. Continue to hold the brake pedal, then set the parking
brake. See Parking Brake
0 271.
7. Push the key all the way in toward the steering column,
then turn the ignition to
LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0251.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.